GO Outdoors - Southport レビュー 

1,098
TrustScore 5段階評価の5

4.9

4/8 Tulketh Street, PR8 1AQ Southport, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The staff are always fantastic in this shop. They always go above and beyond for customers. I recently ordered a backpack online and had it delivered to my local store, when I received it it had obvio... もっと見る

企業が回答しました

5つ星のうち5の評価

Went in looking for camping chairs, came out very happy! On arrival we were warmly greeted by the lady on the counter who asked if there was anything she could help with and after helping us locate... もっと見る

企業が回答しました

5つ星のうち4の評価

Wonderfully thorough, efficient, and friendly. Jen was a devoted team player. Thank you for your time. *I don't give 100% on feedback. It's nowt personal 😊

企業が回答しました

5つ星のうち4の評価

My score for this review was due to the expert help and advice afforded to me by Rory. He was knowledgeable and extremely helpful. I went in to purchase new hiking boots which I did. I'n addition I wa... もっと見る

企業が回答しました


企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Southport について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

4.9

優良

TrustScore 5段階評価の5

1098件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(1,098)

過去12か月のレビュー数: 35,035

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Very helpful and knowledgeable staff

Very helpful and knowledgeable staff

2026年8月25日
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent help and service from Lorna

Excellent help and service from Lorna. A knowledgeable member of staff and a real asset to the store.

2026年9月4日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

The staff are always fantastic in this…

The staff are always fantastic in this shop. They always go above and beyond for customers. I recently ordered a backpack online and had it delivered to my local store, when I received it it had obviously been used so took it back and the service was brilliant, they couldn't be more helpful

2026年8月20日
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I was shopping for walking shoes/boots…

I was shopping for walking shoes/boots for my children and Ben was incredibly helpful deciding on the best boot/fit/size etc I would highly recommend this store and if you require assistance ask for Ben!

2026年8月30日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Went in looking for several items

Went in looking for several items but needed advice on some. Stephen was very helpful & informative on all items.

2026年8月30日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Jen and Sam were really friendly…

Jen and Sam were really friendly helpful and amazing service

2026年8月20日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

No fuss

Ordered chairs online and picked up in store. Joined as a member for some super savings.

2026年7月22日
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great product knowledge and good…

Great product knowledge and good customer service.

2026年7月31日
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち1の評価

Your shop assistants should be more…

Your shop assistants should be more helpful, and not unhelpful and dismissive.

2026年7月26日
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

We are saddened to hear that you found our store colleagues to be unhelpful and dismissive during your visit. We appreciate how disappointing this would have been, particularly when you were looking for assistance and advice.

We aim to provide a friendly, welcoming, and helpful service to every customer, so it is concerning to hear that we fell short of these expectations on this occasion.

We have reached out to you via email to discuss this further.

Thank you for taking the time to leave your review.

Kind regards
Go Outdoors Customer Care Team

5つ星のうち5の評価

Thank you to Jen who helped me get some…

Thank you to Jen who helped me get some new comfy work boots they are incredible and so is her service!

2026年7月31日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I was served by both Jenny and Lorna…

I was served by both Jenny and Lorna yesterday. Both were very friendly and knowledgeable. Jenny was really attentive and went through several options with me and we arrived at a great compromise and I got a great product for a great price. Membership card really gave a good saving. I would definitely shop here again as it’s nice to be served by helpful friendly staff who know their stuff.

2026年7月29日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち4の評価

Efficient and friendly

Wonderfully thorough, efficient, and friendly. Jen was a devoted team player. Thank you for your time.

*I don't give 100% on feedback.
It's nowt personal 😊

2026年7月13日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great customer service from Lorna

Great customer service from Lorna really friendly and pointed me in the right direction for all my needs am very happy with my purchase which Lorna assisted me with.

2026年7月29日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Hassle free click & collect service

Hassle free click & collect service. Great prices & quality products.

2026年7月14日
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち4の評価

Very good with a very helpful Jen

2026年7月25日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Jen was so helpful when I came into the…

Jen was so helpful when I came into the store the other day. Her customer service was amazing, she went above and beyond to help! Thanks Jen!

2026年7月21日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great customer service

Went in looking for camping chairs, came out very happy!
On arrival we were warmly greeted by the lady on the counter who asked if there was anything she could help with and after helping us locate the chairs we had a look around for anything else we may need then headed to the till. The lady's name was Jen, she was really friendly, polite and seemed genuinely interested, we exchanged pleasantries and left feeling valued customers.
I felt the need to write a positive review as over the past couple of weeks I've received some disappointing customer service from different places and the visit to your store was a breath of fresh air. Thanks Jen!

2026年7月1日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Absolutely fantastic customer service…

Absolutely fantastic customer service by Jen!! She went above and beyond to ensure we left happy, which we did and will definitely be back!! She is a asset to the company…

2026年7月18日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Jen and Sam we're very friendly and…

Jen and Sam we're very friendly and helpful. They dug through many boxes of stock to get the right size pair of water shoes for me and I am very grateful to them!

2026年7月18日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

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