Needed help to find a replacement air beam for Berghaus Tent. Proved difficult to find and obtain one, as all stores across the region were out of stock. Manager Ben went beyond our expectat... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Today I made several purchases from Go Outdoors Southport. Megan, the assistant helped me choose the correct items. She was very kind, patient and knowledgeable and she spent quite a long time helpi... もっと見る
企業が回答しました
Wonderfully thorough, efficient, and friendly. Jen was a devoted team player. Thank you for your time. *I don't give 100% on feedback. It's nowt personal 😊
企業が回答しました
Needed to purchase a new watch so visited the Southport store. I was told the company had withdrawn the sale of watches and customers must go online. Megan was very helpful both finding a suitable... もっと見る
企業が回答しました
企業情報
GO Outdoors - Southport について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
4/8 Tulketh Street, PR8 1AQ, Southport, 英国
- 03443 876772
4.9
優良
1111件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Lorna was absolutely amazing at helping…
Lorna was absolutely amazing at helping me find the best gas burner for Trangia. In addition, I received a great discount as a result of signing up with the GoOutdoors. Undoubtedly a returning costumer!!
2026年6月12日
自発的なレビュー
GO Outdoors - Southport からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Knowledgeable staff
Really helpful, knowledgeable staff in the Southport store. I was well looked after by Megan. Thank you
2026年6月5日
自発的なレビュー
GO Outdoors - Southport からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Lorna was super helpful!
Lorna was super helpful!! She provided a fab service, was very friendly and gave great recommendations.
2026年6月12日
自発的なレビュー
GO Outdoors - Southport からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Ben and Lorna were a great help and a…
Ben and Lorna were a great help and a credit to your company
2026年6月10日
自発的なレビュー
GO Outdoors - Southport からの回答
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
I would one very happy customer like to thank the staff Lorna…
I would like to thank the staff Lorna who served me was really helpful once a again many thanks 🙏 👍
2026年6月12日
自発的なレビュー
GO Outdoors - Southport からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Very friendly people
Very friendly people. No problem at all
Girl who served Lorna was very helpful and nothing was a problem
Good service. Thanks
2026年6月11日
自発的なレビュー
GO Outdoors - Southport からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
We went into the Southport store to get…
We went into the Southport store to get some performance base layers for our son who is being deployed abroad with the RAF.
Ben and Jen were super helpful and very informative they both reall knew their products and our son was delighted. Many thanks to Go Southport
2026年6月2日
自発的なレビュー
GO Outdoors - Southport からの回答
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Buying rain jacket
I went in to buy a rain jacket and found one I liked but didn't know what size. I needed help and jen helped me find the right size. She was the only female member of staff and I needed a female perspective as I was with my dad. She gave me advise and helped me decide on the size. She also helped me with my go outdoors card as it expired. She was fantastic.
2026年5月23日
自発的なレビュー
GO Outdoors - Southport からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
excellent service once again from jen…
excellent service once again from jen and lorna
2026年5月27日
自発的なレビュー
GO Outdoors - Southport からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Amazing place to go staff are brilliant…
Amazing place to go staff are brilliant and friendly and always helpful and polite and ben and Lorna are brilliant staff thank you always
2026年5月22日
自発的なレビュー
GO Outdoors - Southport からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Really helpful service by Jen and…
Really helpful service by Jen and Megan. Nothing too much trouble.
2026年5月20日
自発的なレビュー
GO Outdoors - Southport からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
GO Outdoors - Southport からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Easy online purchasing and use of…
Easy online purchasing and use of website and click and collect service to your local store Clear notification when ready for collecting makes it so simple
2026年4月30日
GO Outdoors - Southport からの回答
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
GO Outdoors - Southport からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Excellent store
Interacted with many staff who were all pleasant and helpful. All very knowledgeable and able to answer our questions. Jen helped with finding suitable walking boots and appropriate socks for DofE. Thanks😊
2026年4月11日
自発的なレビュー
GO Outdoors - Southport からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Assistance with registering for…
Assistance with registering for internet transactions with a change to a different method. Good product, reasonable discount
2026年3月31日
GO Outdoors - Southport からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Thank you Go Outdoors. Exceptional customer service.
Great service in the Southport store today. All staff lovely. Rory was so helpful, friendly and informative. I purchased walking shoes along with trekking poles and other bits and pieces. Rory gave me time and offered a selection for my needs. I came away happy with all my purchases. I will be going back. Great team!
2026年3月21日
自発的なレビュー
GO Outdoors - Southport からの回答
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Great customer service from Lorna
Great customer service from Lorna, our camping stools beeped on the way out so we came back in. T shirts we’d purchased were removed from bag while checking for tags. Didn’t realise we then left them behind, Lorna tried the car park and then got hold of us by phone to let us know. Really kind of her. Thank you 🤩
2026年3月19日
自発的なレビュー
GO Outdoors - Southport からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great service
Wouldn’t go anywhere else for my walking boots and shoes. There is always a good range of products and helpful staff. Thanks to Jen for going the extra mile yesterday.
2026年3月17日
自発的なレビュー
GO Outdoors - Southport からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Ben and Jen really helped me find the…
Ben and Jen really helped me find the right products. Thanks to you both.
2026年3月17日
自発的なレビュー
GO Outdoors - Southport からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
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