Needed help to find a replacement air beam for Berghaus Tent. Proved difficult to find and obtain one, as all stores across the region were out of stock. Manager Ben went beyond our expectat... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Needed help to find a replacement air beam for Berghaus Tent. Proved difficult to find and obtain one, as all stores across the region were out of stock. Manager Ben went beyond our expectat... もっと見る
企業が回答しました
Today I made several purchases from Go Outdoors Southport. Megan, the assistant helped me choose the correct items. She was very kind, patient and knowledgeable and she spent quite a long time helpi... もっと見る
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Needed to purchase a new watch so visited the Southport store. I was told the company had withdrawn the sale of watches and customers must go online. Megan was very helpful both finding a suitable... もっと見る
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Wonderfully thorough, efficient, and friendly. Jen was a devoted team player. Thank you for your time. *I don't give 100% on feedback. It's nowt personal 😊
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当該企業による記述
当該企業による記述

4/8 Tulketh Street, PR8 1AQ, Southport, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I went into Southport branch to browse walking shoes, with very specific ideas about what I wanted. It was a really great suprise to find the exact shoes, thanks to the help of Ben. There's no hard sell, Ben listened and understood exactly what I wanted and gave great advice on size. He also recommended inserts, their own brand and for me, they are a game changer. Walked a few miles in the shoes already, love them. Thank you Ben!

GO Outdoors - Southport からの回答

GO Outdoors - Southport からの回答
Rory was so helpful (and patient) as I’m a tricky customer for walking shoes due to having narrow feet. Very friendly and welcoming, and gave great advice on how best to fasten the boots.

GO Outdoors - Southport からの回答
I got a leaflet with an offer for walking boots, so I went to my closest store and Will helped me to find the right ones and the right colour even though I changed m mind several times.

GO Outdoors - Southport からの回答
We are on holiday and visited the store today for a few items. A lady called Lorna who was extremely professional and friendly helped us find exactly what we needed. Because of her we renewed our membership with Go Outdoors. It is refreshing to visit a shop and get such excellent service these days. Thank you.

GO Outdoors - Southport からの回答
Ben was most helpful and showed me a range of choices. Great service.

GO Outdoors - Southport からの回答
Super service from Rory in particular as well as the store manager at Go Outdoors in Southport today when I had to return a faulty pair of boots. These were replaced without hassle. I also made a couple of other purchases and again, Rory went out of his way to be helpful. Thank you.

GO Outdoors - Southport からの回答
Popped in to see the latest sales offers - excellent service from Lorna who remembered me from a previous visit over a month ago and was able to point me to the items I was interested in on my last visit which were on sale. Excellent value for money on the soft shell trousers - great quality items, very comfortable

GO Outdoors - Southport からの回答
I had attempted to make an online purchase but had only reserved, rather than ordered and fully checked out online. When I called into store, Steven helped me order the item correctly to be delivered to store. He made the whole process really fast and easy, when I went in to collect my order the following week he remembered me and retrieved my item from the store room. Great personal service and a really knowledgeable team.

GO Outdoors - Southport からの回答
Rory was absolutely brilliant today when we went in for hiking boots for DofE. He was so knowledgable and helpful and made sure we got the correct discount. I couldn’t recommend him enough, really excellent service!!

GO Outdoors - Southport からの回答
Today we purchased a pair of walking boots, walking socks and a water bottle from the infamous Rory! We generally use the Liverpool branch of Go Outdoors, with it being by the larger of the 2 nearest to us but our group of school mums’ recommended we visit our Southport branch and speak with Rory - who had recently educated and subsequently convinced her equally stubborn teen re:Trainers aren’t suitable for a DofE expedition. It was a pleasure being served by him and my teen even managed a smile during the shopping expedition. This branch is lucky to have a team that recognises the value in employing people with bags of experience and allows their employees to spend time with the customers. We have also recommended Rory (and Go outdoors!) to those that haven’t yet had the pleasure of taking their teen out of their comfort zone of Hoka trainers and into the world of DofE kit. Fantastic customer service! Thank you. Victiria

GO Outdoors - Southport からの回答
I have just been to the Southport store, served by Rory. I bought the exact same type of Peter Storm walking shoes that I bought about 4 years ago, brilliant and half the price of branded items. Rory was helpful and friendly.

GO Outdoors - Southport からの回答
Was made welcome, with friendly no pressure selling.
When I found what I was looking for, it was Lorna who served me, waited till I tried on the jacket, then wwbn decided to buy she led me through the different pricing options.
I'd never been into Go Outdoors before, but I may well look inn again

GO Outdoors - Southport からの回答
Very knowledgeable staff at Southport and Rory helped me chose the perfect painting boots and I’m delighted

GO Outdoors - Southport からの回答
I purchased I pair of leather walking boots & a pair of socks. The gentleman that helped me peter, was excellent & very knowledgeable he was also very kind & helpful, he joined us into Go outdoors membership scheme which gave us a good discount along with my blue light card we couldn’t have been happier Thank You Peter.

GO Outdoors - Southport からの回答
Very helpful staff . I was served by Will . We chose footwear and he was very knowledgeable. Good sevice all round.

GO Outdoors - Southport からの回答
We visited the Southport store to buy a pair of walking boots for my daughters Duke of Edinburgh expedition.
Rory was really helpful and knowledgeable about the fit and type of boots that would be right for this activity. We had a Duke of Edinburgh discount card which meant that the purchase was really good value for money.
Rory asked lots of questions to ensure that he had all of the information to advise us correctly on our purchase. He was so helpful I've told all the parents in my school what's app group to ask for him if they visit the store and we will be back in a few weeks to get his expertise on waterproofs!

GO Outdoors - Southport からの回答

GO Outdoors - Southport からの回答
I received great service by Rory in the Southport brance. Friendly and knowledgable. 5 stars all round

GO Outdoors - Southport からの回答
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