GO Outdoors - Southport レビュー 

1,112
•
TrustScore 5段階評価の5

4.9

4/8 Tulketh Street, PR8 1AQ Southport, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Needed help to find a replacement air beam for Berghaus Tent. Proved difficult to find and obtain one, as all stores across the region were out of stock. Manager Ben went beyond our expectat... もっと見る

企業が回答しました

5つ星のうち5の評価

Today I made several purchases from Go Outdoors Southport. Megan, the assistant helped me choose the correct items. She was very kind, patient and knowledgeable and she spent quite a long time helpi... もっと見る

企業が回答しました

5つ星のうち4の評価

Needed to purchase a new watch so visited the Southport store. I was told the company had withdrawn the sale of watches and customers must go online. Megan was very helpful both finding a suitable... もっと見る

企業が回答しました

5つ星のうち4の評価

Wonderfully thorough, efficient, and friendly. Jen was a devoted team player. Thank you for your time. *I don't give 100% on feedback. It's nowt personal 😊

企業が回答しました


企業情報

  1. キャンプ用品店
  2. ・
  3. アクティブウェア店
  4. ランニング用品店
  5. 自転車屋
  6. 乗馬サービス
  7. 登山クラブ

GO Outdoors - Southport について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

4.9

優良

TrustScore 5段階評価の5

1112件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(1,112)

過去12か月のレビュー数: 36,939件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I found my perfect walking shoes!

I went into Southport branch to browse walking shoes, with very specific ideas about what I wanted. It was a really great suprise to find the exact shoes, thanks to the help of Ben. There's no hard sell, Ben listened and understood exactly what I wanted and gave great advice on size. He also recommended inserts, their own brand and for me, they are a game changer. Walked a few miles in the shoes already, love them. Thank you Ben!

2025年4月13日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

5つ星のうち5の評価

spot on as usual

spot on as usual. No fuss just good old fashioned service.

2025年4月9日
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Friendly welcome and great customer service

Rory was so helpful (and patient) as I’m a tricky customer for walking shoes due to having narrow feet. Very friendly and welcoming, and gave great advice on how best to fasten the boots.

2025年4月5日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent service in Southport - Will.

I got a leaflet with an offer for walking boots, so I went to my closest store and Will helped me to find the right ones and the right colour even though I changed m mind several times.

2025年4月7日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent service

Excellent service, and a great price!

2025年4月3日
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent Service

We are on holiday and visited the store today for a few items. A lady called Lorna who was extremely professional and friendly helped us find exactly what we needed. Because of her we renewed our membership with Go Outdoors. It is refreshing to visit a shop and get such excellent service these days. Thank you.

2025年4月4日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Ben was most helpful and showed me a…

Ben was most helpful and showed me a range of choices. Great service.

2025年3月28日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Super service from Rory in particular…

Super service from Rory in particular as well as the store manager at Go Outdoors in Southport today when I had to return a faulty pair of boots. These were replaced without hassle. I also made a couple of other purchases and again, Rory went out of his way to be helpful. Thank you.

2025年3月28日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Popped in to see the latest sales…

Popped in to see the latest sales offers - excellent service from Lorna who remembered me from a previous visit over a month ago and was able to point me to the items I was interested in on my last visit which were on sale. Excellent value for money on the soft shell trousers - great quality items, very comfortable

2025年3月22日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Really Helpful Store Team

I had attempted to make an online purchase but had only reserved, rather than ordered and fully checked out online. When I called into store, Steven helped me order the item correctly to be delivered to store. He made the whole process really fast and easy, when I went in to collect my order the following week he remembered me and retrieved my item from the store room. Great personal service and a really knowledgeable team.

2025年3月14日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Rory was fantastic!

Rory was absolutely brilliant today when we went in for hiking boots for DofE. He was so knowledgable and helpful and made sure we got the correct discount. I couldn’t recommend him enough, really excellent service!!

2025年3月23日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Fantastic service - DofE shopping expedition!!

Today we purchased a pair of walking boots, walking socks and a water bottle from the infamous Rory! We generally use the Liverpool branch of Go Outdoors, with it being by the larger of the 2 nearest to us but our group of school mums’ recommended we visit our Southport branch and speak with Rory - who had recently educated and subsequently convinced her equally stubborn teen re:Trainers aren’t suitable for a DofE expedition. It was a pleasure being served by him and my teen even managed a smile during the shopping expedition. This branch is lucky to have a team that recognises the value in employing people with bags of experience and allows their employees to spend time with the customers. We have also recommended Rory (and Go outdoors!) to those that haven’t yet had the pleasure of taking their teen out of their comfort zone of Hoka trainers and into the world of DofE kit. Fantastic customer service! Thank you. Victiria

2025年3月23日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service excellent price

I have just been to the Southport store, served by Rory. I bought the exact same type of Peter Storm walking shoes that I bought about 4 years ago, brilliant and half the price of branded items. Rory was helpful and friendly.

2025年3月22日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Was made welcome

Was made welcome, with friendly no pressure selling.

When I found what I was looking for, it was Lorna who served me, waited till I tried on the jacket, then wwbn decided to buy she led me through the different pricing options.

I'd never been into Go Outdoors before, but I may well look inn again

2025年3月21日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great staff

Very knowledgeable staff at Southport and Rory helped me chose the perfect painting boots and I’m delighted

2025年2月2日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

5つ星のうち5の評価

I purchased I pair of leather walking…

I purchased I pair of leather walking boots & a pair of socks. The gentleman that helped me peter, was excellent & very knowledgeable he was also very kind & helpful, he joined us into Go outdoors membership scheme which gave us a good discount along with my blue light card we couldn’t have been happier Thank You Peter.

2025年3月8日
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very helpful staff

Very helpful staff . I was served by Will . We chose footwear and he was very knowledgeable. Good sevice all round.

2025年3月15日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Walking boots purchased for Bronze DofE expedition

We visited the Southport store to buy a pair of walking boots for my daughters Duke of Edinburgh expedition.
Rory was really helpful and knowledgeable about the fit and type of boots that would be right for this activity. We had a Duke of Edinburgh discount card which meant that the purchase was really good value for money.
Rory asked lots of questions to ensure that he had all of the information to advise us correctly on our purchase. He was so helpful I've told all the parents in my school what's app group to ask for him if they visit the store and we will be back in a few weeks to get his expertise on waterproofs!

2025年3月15日
自発的なレビュー
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service

I received great service by Rory in the Southport brance. Friendly and knowledgable. 5 stars all round

2025年3月2日
GO Outdoors - Southport ロゴ

GO Outdoors - Southport からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

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