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GO Outdoors - St Helens (Express) レビュー 

178
•
TrustScore 5段階評価の4.5

4.7

キャンプ用品店
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所在地

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Church Square Shopping Centre, 26 Church Street, WA10 1BD St Helens, GB

•
01744 413568

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Fantastic staff, very helpful and friendly. We called in close to closing time but that didn't stop them, Liam gave great footwear advice for a trekking trip and knew the products. It's only a small s... もっと見る

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5つ星のうち5の評価

I was surprised by the reasonable, wide selection of stock available in what is a relatively small store compared to the more common, larger GO outlets. I was served by Craig who was extremely helpfu... もっと見る

企業が回答しました

5つ星のうち5の評価

We went into the Go Outdoors store to get 1 pair of hiking/walking shoes. During our visit we found such amazing discounts that we bought 2 pairs of shoes, 2 backpacks, a compass and binoculars! W... もっと見る

企業が回答しました

5つ星のうち5の評価

Can honestly say that Liam from the St Helens store was amazing. He sorted us out with my husband’s birthday present & got us a great deal. Will definitely be back when my grandson needs outdoor wear.... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - St Helens (Express) について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • Church Square Shopping Centre, 26 Church Street, WA10 1BD, St Helens, 英国

  • 01744 413568

4.7

優良

TrustScore 5段階評価の4.5

178件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(178)

過去12か月のレビュー数: 35,893件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Prompt click and collect service

Prompt click and collect service. Helpful and pleasant assistants in store.

2023年12月31日
GO Outdoors - St Helens (Express) ロゴ

GO Outdoors - St Helens (Express) からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Amazing shopping experience

Can honestly say that Liam from the St Helens store was amazing. He sorted us out with my husband’s birthday present & got us a great deal. Will definitely be back when my grandson needs outdoor wear. Both assistants where amazing & so pleasant, an amazing experience from start to finish

2024年1月12日
自発的なレビュー
GO Outdoors - St Helens (Express) ロゴ

GO Outdoors - St Helens (Express) からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

The sales Craig was very helpful and…

The sales Craig was very helpful and courteous,I did purchase what I went for with Craig's help.

2024年1月11日
自発的なレビュー
GO Outdoors - St Helens (Express) ロゴ

GO Outdoors - St Helens (Express) からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent Service

Owen was friendly and professional when buying my North Ridge four season leggings. I much prefer to buy straight from here or do click and collect from here, than go to a larger store.

2024年1月2日
自発的なレビュー
GO Outdoors - St Helens (Express) ロゴ

GO Outdoors - St Helens (Express) からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち4の評価

Good service.

Wanted a pair of decent walking socks, Owen pointed me in the right direction and, ever the good salesman, persuaded me to buy a member’s card as well as the socks. Thanks.

2023年12月30日
自発的なレビュー
GO Outdoors - St Helens (Express) ロゴ

GO Outdoors - St Helens (Express) からの回答

Hi John,

I appreciate you taking the time to leave us this review.

I am pleased to hear about your recent experience at one of our stores.

We hope you had a great experience with us and we look forward to seeing you again soon.

Thanks,

Atheel.
Go Outdoors Online Review Team.

5つ星のうち5の評価

Liam went above & beyond to help me..

Liam went above & beyond to help me... Really nice bloke.

2023年12月18日
自発的なレビュー
GO Outdoors - St Helens (Express) ロゴ

GO Outdoors - St Helens (Express) からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Peter storm

I ordered 2 Peter storm t shirts online, then had a problem with delivery I got in touch with the customer service who didn't really help and I was worried I wouldn't get my items in time for Christmas so I went into my local go outdoors in St Helens and Megan and Peter were fantastic their customer service did them credit going above and beyond to help me, the t shirts are great and I'm sure il have a happy husband on Christmas day. Thanks Megan and Peter and the rest of the team at go outdoors.

2023年12月18日
自発的なレビュー
GO Outdoors - St Helens (Express) ロゴ

GO Outdoors - St Helens (Express) からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Megan

Megan was very helpful with assisting me with my purchase and supporting me with my orders she was very professional and polite thank you

2023年12月20日
自発的なレビュー
GO Outdoors - St Helens (Express) ロゴ

GO Outdoors - St Helens (Express) からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent service from Peter

Excellent service from Peter. He went the extra mile to ensure I got the right sizes and colours of the clothing being bought. Thank you.

2023年12月16日
自発的なレビュー
GO Outdoors - St Helens (Express) ロゴ

GO Outdoors - St Helens (Express) からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Young lad that served me (Peter)

Young lad that served me (Peter), was very pleasant and knowledgeable. I've always been happy with the goods and the staff at the shop

2023年12月15日
自発的なレビュー
GO Outdoors - St Helens (Express) ロゴ

GO Outdoors - St Helens (Express) からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Brilliant little shop

Brilliant little shop, served by a lad called Peter had a great chat with him, picked up some bargains, very helpful staff

2023年12月13日
自発的なレビュー
GO Outdoors - St Helens (Express) ロゴ

GO Outdoors - St Helens (Express) からの回答

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Visited the store today for a pair of…

Visited the store today for a pair of walking boots , staff was helpful I was served by Craig who was polite
Good shopping experience

2023年12月7日
自発的なレビュー
GO Outdoors - St Helens (Express) ロゴ

GO Outdoors - St Helens (Express) からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Good selection considering the size of…

Good selection considering the size of the shop. Craig was very polite and helpful. Returns policy clearly displayed on the till

2023年12月6日
自発的なレビュー
GO Outdoors - St Helens (Express) ロゴ

GO Outdoors - St Helens (Express) からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Staff were very helpful

2023年12月4日
GO Outdoors - St Helens (Express) ロゴ

GO Outdoors - St Helens (Express) からの回答

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Amazing value

Amazing value. Quick delivery and very friendly staff in store.

2023年12月5日
GO Outdoors - St Helens (Express) ロゴ

GO Outdoors - St Helens (Express) からの回答

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

5つ星のうち5の評価

i got what i wanted at a good price and…

i got what i wanted at a good price and the staff were very helpful

2023年11月28日
GO Outdoors - St Helens (Express) ロゴ

GO Outdoors - St Helens (Express) からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Friendly & helpful staff

Friendly & helpful staff. Took their time to serve me, all pleasant.
Stacey looked after me, a credit to herself and the company.

2023年12月5日
自発的なレビュー
GO Outdoors - St Helens (Express) ロゴ

GO Outdoors - St Helens (Express) からの回答

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great experience shopping there today…

Great experience shopping there today for a Mountain Equipment jacket. Peter was super friendly and professional. Getting the Go Outdoors discount card is a no-brainer for £5 annually (massive savings with this card) also got further discount by having a “Blue Light Card”
Will 100% shop here again.

2023年12月4日
自発的なレビュー
GO Outdoors - St Helens (Express) ロゴ

GO Outdoors - St Helens (Express) からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Good service

Peter the shop assistant was efficient, knowledgeable and pleasant and went the extra mile to be helpful

2023年12月2日
自発的なレビュー
GO Outdoors - St Helens (Express) ロゴ

GO Outdoors - St Helens (Express) からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

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