Fantastic staff, very helpful and friendly. We called in close to closing time but that didn't stop them, Liam gave great footwear advice for a trekking trip and knew the products. It's only a small s... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
I was surprised by the reasonable, wide selection of stock available in what is a relatively small store compared to the more common, larger GO outlets. I was served by Craig who was extremely helpfu... もっと見る
企業が回答しました
We went into the Go Outdoors store to get 1 pair of hiking/walking shoes. During our visit we found such amazing discounts that we bought 2 pairs of shoes, 2 backpacks, a compass and binoculars! W... もっと見る
企業が回答しました
Can honestly say that Liam from the St Helens store was amazing. He sorted us out with my husband’s birthday present & got us a great deal. Will definitely be back when my grandson needs outdoor wear.... もっと見る
企業が回答しました
企業情報
GO Outdoors - St Helens (Express) について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Church Square Shopping Centre, 26 Church Street, WA10 1BD, St Helens, 英国
- 01744 413568
4.7
優良
178件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Helpful staff
2023年7月26日
GO Outdoors - St Helens (Express) からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - St Helens (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Really helpful staff members
2023年8月4日
I gave this score only because after i picked up my order i still was receiving messages to pick up my order …
I gave this score only because I haven't worn this product yet.
I did keep getting messages to tell me to pick my order up after I picked it up
2023年8月3日
GO Outdoors - St Helens (Express) からの回答
Hi Eileen,
Your review has been greatly appreciated.
I am sorry to hear that you were still receiving messages to collect your order.
If you want us to investigate this further, please contact us at onlinereviews@gooutdoors.co.uk
Please include your reference TP38580 within the subject and contents, followed by your order number, full name and billing address including postcode.
Regards,
Moahmed,
GO Outdoors Online Review Team.
Good quality and staff always super helpful
Regular shopper at Go Outdoors but this was a quick flying visit due to camping in Wales in a leaky tent with rain forecast!
Nipped in to the shop and the member of staff (Owen) was great. I explained what I needed (tent reproofing) and found me what I was looking for straight away.
Always a pleasure.
2023年7月29日
自発的なレビュー
GO Outdoors - St Helens (Express) からの回答
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Very helpful and knowledgeable gave me…
Very helpful and knowledgeable gave me an excellent service would definitely recommend I was served by Liam
2023年7月20日
自発的なレビュー
GO Outdoors - St Helens (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Got exactly what I wanted at a good…
Got exactly what I wanted at a good price. The young girl who served me Stacey was so friendly and such a lovely person.
2023年7月20日
自発的なレビュー
Broken coolbox
I rang the St Helens store as our cool box had broken, they were most helpful and said they had one in stock. I went to the store and was served by a young lady called Louise who helped with the process of renewing my membership. A pleasant shopping experience served by a thoroughly professional member of staff.
2023年7月2日
GO Outdoors - St Helens (Express) からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Excellent staff in St Helens & Wigan
I went into the St Helens branch for walking boots (on offer), sadly they didn’t have my size, so Stacey kindly called the larger Wigan branch, who set the required size to one side.
The staff were again very helpful the following day in Wigan, where I bought the pair on special offer plus another pair of walking shoes.
2023年7月7日
自発的なレビュー
GO Outdoors - St Helens (Express) からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great staff in St Helens
I called in today to purchase something from your latest mailing. I was greeted by Stacey who is a great asset to your company. She was very cheerful and professional at all times providing an outstanding service.
2023年6月20日
自発的なレビュー
GO Outdoors - St Helens (Express) からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
GO Outdoors - St Helens (Express) からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
I am just wanting to thank the staff…
I am just wanting to thank the staff for this morning. I was unsure if the bergahus t shirt was the right fit. The staff helped me find the right one. Thank you and I will be back.
2023年6月12日
自発的なレビュー
GO Outdoors - St Helens (Express) からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Fantastic service
Lovely little store, always offers fantastic service! All staff are amazing and a credit to the company
2023年6月6日
自発的なレビュー
GO Outdoors - St Helens (Express) からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Lots of help and advice from your…
Lots of help and advice from your friendly team, am very happy with my perchance
2023年6月5日
自発的なレビュー
GO Outdoors - St Helens (Express) からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Great shopping experience
Popped in today and found a fleece that I hadn't been able to find in any other local shop. Owen went above and beyond as a friendly, helpful member of staff.
2023年6月4日
自発的なレビュー
GO Outdoors - St Helens (Express) からの回答
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Great offers on walking shoes and…
Great offers on walking shoes and rucksacks
Thanks Stacey for excellent customer service.
2023年6月1日
自発的なレビュー
GO Outdoors - St Helens (Express) からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Owen was such a lovely sales assistant
Owen was such a lovely sales assistant so very helpful and friendly made such a lovely change to have this level of customer service in St. Helens
2023年5月31日
自発的なレビュー
GO Outdoors - St Helens (Express) からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Shop here regularly and everytime the…
Shop here regularly and everytime the young girl stacey is in, always very helpful and polite can't do enough for you. A very genuine and helpful person in a town where there's not that many.
Gladly keep shopping here for my clothes and other bits. Cheers
2023年5月25日
自発的なレビュー
GO Outdoors - St Helens (Express) からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
GO Outdoors - St Helens (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Really helpful professional service.
Really helpful experience with a return item today. Megan handled and resolved the issue professionally and with courtesy. Thank you
2023年5月30日
自発的なレビュー
GO Outdoors - St Helens (Express) からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
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