Fantastic staff, very helpful and friendly. We called in close to closing time but that didn't stop them, Liam gave great footwear advice for a trekking trip and knew the products. It's only a small s... もっと見る
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レビュアーのコメントを見てみましょう
I was surprised by the reasonable, wide selection of stock available in what is a relatively small store compared to the more common, larger GO outlets. I was served by Craig who was extremely helpfu... もっと見る
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We went into the Go Outdoors store to get 1 pair of hiking/walking shoes. During our visit we found such amazing discounts that we bought 2 pairs of shoes, 2 backpacks, a compass and binoculars! W... もっと見る
企業が回答しました
Can honestly say that Liam from the St Helens store was amazing. He sorted us out with my husband’s birthday present & got us a great deal. Will definitely be back when my grandson needs outdoor wear.... もっと見る
企業が回答しました
企業情報
GO Outdoors - St Helens (Express) について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Church Square Shopping Centre, 26 Church Street, WA10 1BD, St Helens, 英国
- 01744 413568
4.7
優良
178件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Megan was great!
A very friendly staff member helped with my shopping.... service with a smile and everything!
2023年5月26日
自発的なレビュー
GO Outdoors - St Helens (Express) からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Excellent customer service was really…
Excellent customer service was really helpful and pleasant
2023年5月9日
自発的なレビュー
GO Outdoors - St Helens (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
GO Outdoors - St Helens (Express) からの回答
Hi Stephen
Thank you so much for the positive review.
We're pleased to see that you gave us 4* stars and hope you choose to shop with us again soon.
Thanks
Muhammed
GO Outdoors Online Reviews Team
Positive experience
The staff were very helpful explained prices and offers clearly for members and non members. I asked if could used blue light card for my purchase of a raincoat and was told I could. Will be coming back again in near future.
2023年5月2日
自発的なレビュー
GO Outdoors - St Helens (Express) からの回答
Hi Joseph,
Thank you so much for the positive review.
We're pleased to see that you gave us 4 stars and hope you choose to shop with us again soon.
Thanks
Rizwan,
GO Outdoors Online Reviews Team.
Mr b heron
I needed help to become a member as I'm totally useless online. The girl in the shop (stacey) was really helpful and sorted everything out for me explaining everything I needed to know
2023年5月4日
自発的なレビュー
GO Outdoors - St Helens (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Megan was really helpful today and…
Megan was really helpful today and saved me wasting a journey.
2023年4月28日
自発的なレビュー
GO Outdoors - St Helens (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
while I didn't need any help with…
while I didn't need any help with finding what I needed the staff at the till were great. Very cheerful and explained the money off promotion that was on that day.
2023年4月24日
GO Outdoors - St Helens (Express) からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Great customer service
Great customer service today from Megan @ the st Helen’s store.
2023年4月21日
自発的なレビュー
GO Outdoors - St Helens (Express) からの回答
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Very helpful
Very helpful, polite and could not do enough to assist.
Thank you .
Philip Walker.
2023年4月18日
自発的なレビュー
GO Outdoors - St Helens (Express) からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Excellent pleasant service
When I returned 2 new camping chairs to our local Go Outdoors to ask to exchange them for different models, the store manager who served me was incredibly helpful and obliging. He went above & beyond in efficiently processing the exchange and nothing was too much trouble for him. A real knowledgeable and professional asset to your company. Thank you for such great and pleasant service.
2023年4月6日
自発的なレビュー
GO Outdoors - St Helens (Express) からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Really pleasant staff very helpful…
Really pleasant staff very helpful couldn’t ask for better
2023年4月2日
GO Outdoors - St Helens (Express) からの回答
Hi Ken,
Thank you for taking the time to leave us a review.
I'd like to thank you for your brilliant feedback and we hope to see you again soon.
Kind regards,
Phil,
GO Outdoors Online Review Team.
Really helpful
Went into go outdoors to pick up a few bits. Staff were really friendly and helpful. Craig was really informative.
2023年4月3日
自発的なレビュー
GO Outdoors - St Helens (Express) からの回答
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Liam was very helpful.
Liam was very helpful, nothing was too much trouble for him. Very grateful.
2023年3月16日
自発的なレビュー
GO Outdoors - St Helens (Express) からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent Service
Excellent Service
A very well stocked shop. We were served by Craig who provided us with friendly and helpful advice. Will definitely go there again. Thank you.
2023年3月17日
自発的なレビュー
GO Outdoors - St Helens (Express) からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Staff member was very helpful
2023年3月10日
GO Outdoors - St Helens (Express) からの回答
Hi Alan,
Thank you so much for the positive review.
We're pleased to see that you gave us 4 stars and hope you choose to shop with us again soon.
Thanks
Wayne
GO Outdoors Online Reviews Team
Just shopped in go outdoors in St…
Just shopped in go outdoors in St Helens. What a great experience. A great selection, and great quality of goods. The staff where very helpful and friendly. The young man that served me Liam, first class. Couldn't do enough to help me. First class service. Thank You
2023年3月16日
自発的なレビュー
GO Outdoors - St Helens (Express) からの回答
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Helpful
There was a great selection of clothes at the right price and Owen was very helpful and talked me through how to use the discount card
2023年3月11日
自発的なレビュー
Excellent experience
What a visit I had to go outdoors on Friday 10th March. I was looking for warm accessories. The customer service I got from staff, especially from Megan was exceptional. Could not have been nicer and so very helpful. I was a very satisfied customer and will definitely be going to shop there again soon. 5 star service. Thank you Megan
Mrs connelly
2023年3月10日
自発的なレビュー
GO Outdoors - St Helens (Express) からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Got what I was looking for and saved some money too
I was looking for a sleeping bag. I asked the staff a question, to which the staff member explained that if I purchased a store care I can save money
2023年3月4日
GO Outdoors - St Helens (Express) からの回答
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
The store experience was great
The store experience was great. The staff were extremely helpful.
2023年3月7日
自発的なレビュー
GO Outdoors - St Helens (Express) からの回答
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
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