GO Outdoors - St Pauls (Express) レビュー 

530
TrustScore 5段階評価の5

4.9

Unit 4 Saint Paul's Churchyard 98, EC4M 8BU London, England, GB


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5つ星のうち5の評価

Came here looking for a new pair of walking shoes and was helped by Gavin. What an extremely knowledgeable and helpful person. He took great care to give me advice and tailored recommendations to what... もっと見る

企業が回答しました

5つ星のうち5の評価

I would like to express my thanks to Gavin at St Pauls branch. He was extremely helpful and patient indeed on my 1st September 2026 visit, providing a number of waterproof walking shoes for me to try... もっと見る

企業が回答しました

5つ星のうち4の評価

Went in on a whim, had a browse around but wasn't enthused by the colourways of the available walking shoes. However as I was considering leaving, I was approached by a store assistant - Gavin, who tu... もっと見る

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5つ星のうち4の評価

I needed to get a few bits for my son's Duke of Edinburgh hike and Tim was very helpful in pointing out what I needed and also some tips from his experience with other customers. Tim also took what I... もっと見る

企業が回答しました


企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - St Pauls (Express) について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • Unit 4 Saint Paul's Churchyard 98, EC4M 8BU, London, England, 英国

4.9

優良

TrustScore 5段階評価の5

530件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(530)

過去12か月のレビュー数: 35,992

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5つ星のうち5の評価

Excelent atention from Alan & Gavin

Excelent atention from Alan & Gavin
Excelent predisposición At de client
Thankiu Alan and gavin

2026年6月1日
自発的なレビュー
GO Outdoors - St Pauls (Express) ロゴ

GO Outdoors - St Pauls (Express) からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great customer service

Review is for Gavin, who is an absolute legend. I didn't expect to get such great customer service at a large chain. I only went in to buy a cheap hat on a cold day. Found myself browsing the walking boots on offer. Gavin took a break from hoovering to pop over, gave great advice, really thoughtful and helpful and not at all sales-y. Guided me to a pair of boots I am very happy with. Evie on the till was also really helpful.

2025年11月27日
自発的なレビュー
GO Outdoors - St Pauls (Express) ロゴ

GO Outdoors - St Pauls (Express) からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Alan was very helpful and friendly!

2026年5月29日
自発的なレビュー
GO Outdoors - St Pauls (Express) ロゴ

GO Outdoors - St Pauls (Express) からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Went to St pauls express

Went to St pauls express. Super friendly and helpful staff, especially Alan. Thanks again

2026年5月30日
自発的なレビュー
GO Outdoors - St Pauls (Express) ロゴ

GO Outdoors - St Pauls (Express) からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I needed a pair of hiking boots quickly…

I needed a pair of hiking boots quickly and phoned St Paul's branch as they showed a last pair iny size. Both Gavin and Evie confirmed the pair was there and reserved for me. Being the customer on the phone I felt that nothing was too much trouble for them and I was very pleased with both their efforts! Additionally,y wife has purchased from this branch before and she said the team at St Paul's are very helpful each time she has been in. Thank you again Gavin and Evie for doing your utmost for me on this occasion!

2026年5月22日
自発的なレビュー
GO Outdoors - St Pauls (Express) ロゴ

GO Outdoors - St Pauls (Express) からの回答

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

5つ星のうち5の評価

Having Gavin and Sara who work here…

Having Gavin and Sara who work here were great . Thanks

2026年5月26日
自発的なレビュー
GO Outdoors - St Pauls (Express) ロゴ

GO Outdoors - St Pauls (Express) からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Well stocked store with friendly staff

Thanks to Gavin I was able to find exactly what I was looking for. This is a well stocked store with good offers and was able to get extra discount for my son’s DoE expedition.

2026年5月20日
自発的なレビュー
GO Outdoors - St Pauls (Express) ロゴ

GO Outdoors - St Pauls (Express) からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great all round experience

Great all round experience

2026年5月12日
GO Outdoors - St Pauls (Express) ロゴ

GO Outdoors - St Pauls (Express) からの回答

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Most Patient and Insightful Staff

Got lovely insight into Hiking shoes from Gavin, Tim & Alan. Very patient with my questions as a beginner hiker but so grateful for their time and tips for me to find my perfect pair of boots.

2026年5月21日
自発的なレビュー
GO Outdoors - St Pauls (Express) ロゴ

GO Outdoors - St Pauls (Express) からの回答

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

5つ星のうち5の評価

Was served by Gavin and he was the man

Was served by Gavin and he was the man, the main man, very helpful, honestly he should be the new CEO or atleast the branch manager.

2026年5月19日
自発的なレビュー
GO Outdoors - St Pauls (Express) ロゴ

GO Outdoors - St Pauls (Express) からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Thank you to Gavin that was very…

Thank you to Gavin that was very helpful:)

2026年5月19日
自発的なレビュー
GO Outdoors - St Pauls (Express) ロゴ

GO Outdoors - St Pauls (Express) からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち4の評価

Thank you Tim

I needed to get a few bits for my son's Duke of Edinburgh hike and Tim was very helpful in pointing out what I needed and also some tips from his experience with other customers. Tim also took what I had to the till so I could browse for other items which was unexpected but very helpful. Thank you Tim

2026年5月15日
自発的なレビュー
GO Outdoors - St Pauls (Express) ロゴ

GO Outdoors - St Pauls (Express) からの回答

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

James was super friendly and helpful

James was super friendly and helpful

2026年5月14日
自発的なレビュー
GO Outdoors - St Pauls (Express) ロゴ

GO Outdoors - St Pauls (Express) からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Perfect

Gavin, what a gentlemen he is. Incredibly knowledgeable and keen to share experience of kit from his own run in with it. Great selection although the store is smaller than other go outdoors, there was still a brilliant selection. City folk who are keen to hit the hills or are planning a high adventure. This is your place.

2026年5月14日
自発的なレビュー
GO Outdoors - St Pauls (Express) ロゴ

GO Outdoors - St Pauls (Express) からの回答

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

5つ星のうち5の評価

Served by Gavin in the footwear…

Served by Gavin in the footwear department. He was very helpful. Couldn't fault the service.

2026年5月12日
自発的なレビュー
GO Outdoors - St Pauls (Express) ロゴ

GO Outdoors - St Pauls (Express) からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Gavin was very helpful and assisted me…

Gavin was very helpful and assisted me in choosing the right product based on my needs

2026年5月7日
自発的なレビュー
GO Outdoors - St Pauls (Express) ロゴ

GO Outdoors - St Pauls (Express) からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Evie was an absolute delight

Evie was an absolute delight! She went above and beyond to help us find the perfect shoe for my coworker. She took her time to explore various options, tried on different sizes, and even recommended other types of shoes that might be a better fit. Her attention to detail and friendly demeanor made the entire process incredibly enjoyable.

2026年5月4日
自発的なレビュー
GO Outdoors - St Pauls (Express) ロゴ

GO Outdoors - St Pauls (Express) からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helpful staff, good range of kit

Super friendly staff, good range of excellent kit at reasonable prices and good service. Thank you Tim, Gavin and Alam. I'll be back!

2026年5月7日
自発的なレビュー
GO Outdoors - St Pauls (Express) ロゴ

GO Outdoors - St Pauls (Express) からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great customer service at door by Tim…

Great customer service at door by Tim and at the till

2026年5月7日
自発的なレビュー
GO Outdoors - St Pauls (Express) ロゴ

GO Outdoors - St Pauls (Express) からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

The store has a wide range of products…

The store has a wide range of products and the staff are friendly ans welcoming. I was served by Alan who was extremely friendly and helpful.

2026年5月5日
自発的なレビュー
GO Outdoors - St Pauls (Express) ロゴ

GO Outdoors - St Pauls (Express) からの回答

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

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