GO Outdoors - Stockport レビュー 

2,895
•
TrustScore 5段階評価の4.5

4.7

Stockport Road, SK3 0TQ Stockport, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Looking at Seat Boxes to upgrade my old one. Brett at Stockport branch was really helpful. Very knowledgeable about different brands. Took the time to open some out to demonstrate. Explained additiona... もっと見る

企業が回答しました

5つ星のうち5の評価

We visited the Stockport store to buy boots and clothing for a forthcoming trek. I managed to purchase everything i needed and I was helped by several members of staff who were helpful and knowledgea... もっと見る

企業が回答しました

5つ星のうち5の評価

Served by Ted. Returned a coat as I found it cheaper on the brand’s own website, Ted was really helpful and assisted in refunding the discount. Quick service and no issues, great customer service.

企業が回答しました

5つ星のうち5の評価

Fabulous customer service from Manager John and cashier Lorna W. I had a complicated issue with a gift card but they resolved it in a way that exceeded my expectation and couldn’t have been more prof... もっと見る

企業が回答しました


企業情報

  1. キャンプ用品店
  2. ・
  3. アクティブウェア店
  4. ランニング用品店
  5. 自転車屋
  6. 乗馬サービス
  7. 登山クラブ

GO Outdoors - Stockport について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

4.7

優良

TrustScore 5段階評価の4.5

2895件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(2,895)

過去12か月のレビュー数: 36,702件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Knowledge of the manager when choosing…

Knowledge of the manager when choosing new walking shoes and very helpful cashier, thankyou Lorna W.

2026年10月22日
自発的なレビュー
GO Outdoors - Stockport ロゴ

GO Outdoors - Stockport からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Lorna W was brilliant

Lorna W was brilliant. Thanks for your help and advice.

2026年10月23日
自発的なレビュー
GO Outdoors - Stockport ロゴ

GO Outdoors - Stockport からの回答

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Had to order next size it came in the…

Had to order next size it came in the scythe next day brilliant

2026年10月12日
GO Outdoors - Stockport ロゴ

GO Outdoors - Stockport からの回答

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち2の評価

Poor online experience

I ordered 10 items online, none of them were in stock in any store so I guessed that they were coming from a central warehouse. My tracking didn't change at all from stating "preparing your order"
After 9 days I decided to telephone my local chosen collection store. The staff said that they had the order but maybe only part of it and it would be best to call to collect but check the contents of the parcel. When I got to the store I was told that only 8 items had arrived and 2 were still to be delivered, I was advised to wait a few days and phone in. 8 items were in one bag and when I was checking the contents I was given a second bag that had been found on the shelf. This second bag had the two items that were supposedly still being delivered. The member of staff told me both bags must have been at the store for a few days. The tracking of the goods totally failed and it actually still states "preparing your order"
GO Outdoors is my fave store but maybe next time I will only order goods that are in stock in store

2026年10月9日
GO Outdoors - Stockport ロゴ

GO Outdoors - Stockport からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great staff fabulous selection

Great staff fabulous selection! And usually Very well priced

2026年9月25日
GO Outdoors - Stockport ロゴ

GO Outdoors - Stockport からの回答

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Loads of selection

Loads of selection. We ended up buying all sorts from socks, T-shirts, 12l flat bottles and more. All the choices provided good solutions and Ted on the till was a total sweetie sorting out everything really easily.

2026年10月16日
自発的なレビュー
GO Outdoors - Stockport ロゴ

GO Outdoors - Stockport からの回答

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent Customer Service

Served by Jamie yesterday who went out his way to find a solution to a billing issue I had encountered…

2026年10月15日
自発的なレビュー
GO Outdoors - Stockport ロゴ

GO Outdoors - Stockport からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Served by Ted

Served by Ted. Returned a coat as I found it cheaper on the brand’s own website, Ted was really helpful and assisted in refunding the discount. Quick service and no issues, great customer service.

2026年10月15日
自発的なレビュー
GO Outdoors - Stockport ロゴ

GO Outdoors - Stockport からの回答

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Ordered item online

Ordered item online and collected in-store very happy with the jacket and customer service from Go Outdoors - will keep an eye on other outdoors offers. Thanks

2026年9月10日
GO Outdoors - Stockport ロゴ

GO Outdoors - Stockport からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Walking Boot Purchase…

My wife and l were buying new walking boots. The staff were excellent and provided useful, practical information which helped purchase the boots that best suited our needs

2026年10月13日
自発的なレビュー
GO Outdoors - Stockport ロゴ

GO Outdoors - Stockport からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

You had what I needed in store

You had what I needed in store, your staff member Lorna W was a great help polite and professional she ensured I had a very pleasant visit

2026年10月9日
自発的なレビュー
GO Outdoors - Stockport ロゴ

GO Outdoors - Stockport からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Fabulous customer service from Manager…

Fabulous customer service from Manager John and cashier Lorna W. I had a complicated issue with a gift card but they resolved it in a way that exceeded my expectation and couldn’t have been more professional or friendly.
Initial email contact with customer services (Kiran) was also handled exceptionally well. They really did appreciate me as a customer. Thank you.

2026年10月9日
自発的なレビュー
GO Outdoors - Stockport ロゴ

GO Outdoors - Stockport からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service by the staff oliver…

Great service by the staff oliver helped me out alot and I am very happy that he picked out the gear I need great customer service thank you

2026年10月9日
自発的なレビュー
GO Outdoors - Stockport ロゴ

GO Outdoors - Stockport からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Exemplary customer service from Oliver

I received excellent customer service from Oliver in the Stockport branch. He was attentive, knowledgeable and very helpful - my sincere thanks to him. I purchased several items today, including an inflatable shelter plus some outdoor clothing - I know I can trust Go Outdoors to supply quality products at great prices - thank you, James.

2026年10月9日
自発的なレビュー
GO Outdoors - Stockport ロゴ

GO Outdoors - Stockport からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち4の評価

Your website showed the product in…

Your website showed the product in store. Fortunately I rang to check before travelling
Good job I did as it wasn’t. So purchased online. Very pleased with price, product and delivery. But would have liked to have tried them on. Hence one star deduction

2026年9月28日
GO Outdoors - Stockport ロゴ

GO Outdoors - Stockport からの回答

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Found what I needed

Found what I needed. Lorna on the checkout was very helpful.
Thank you

2026年10月9日
自発的なレビュー
GO Outdoors - Stockport ロゴ

GO Outdoors - Stockport からの回答

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Marcus in the bike department could not…

Marcus in the bike department could not have been more helpful or professional
Thank you Marcus!!!

2026年10月7日
自発的なレビュー
GO Outdoors - Stockport ロゴ

GO Outdoors - Stockport からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Ted was wonderful

Ted was wonderful

2026年10月8日
自発的なレビュー
GO Outdoors - Stockport ロゴ

GO Outdoors - Stockport からの回答

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Staff were helpful and efficient.

Staff were helpful and efficient.

2026年10月7日
自発的なレビュー
GO Outdoors - Stockport ロゴ

GO Outdoors - Stockport からの回答

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち4の評価

It was an easy process

It was an easy process. Simply ordered online and called to the store to pick up. It was to replace an OEX sleeping bag that did ifell apart after a wash.

2026年9月24日
GO Outdoors - Stockport ロゴ

GO Outdoors - Stockport からの回答

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

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