GO Outdoors - Stockton レビュー 

3,278
TrustScore 5段階評価の4.5

4.7

Portack Lane, TS18 2SP Stockton, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I was stuck for walking boots as am going on trip, helen on footwear pointed me on the right direction, she assist me which footwear were the best. So i went on the ramp to test them out they are conf... もっと見る

企業が回答しました

5つ星のうち5の評価

Bought another 3 OS Explorer maps for our touring holidays. Once again by far the cheapest seller available. Click and collect so easy (staff now recognise me!) - though you are quite likely to end up... もっと見る

企業が回答しました

5つ星のうち5の評価

I needed replacement outdoor chairs and saw the deal in go outdoors. No need for any assistance, although the director chairs were a lot more substantial than the previous ones which were also bought... もっと見る

企業が回答しました

5つ星のうち5の評価

Came in here a few days ago needing a few riding bits. Spoke to a very polite and knowledgeable girl called caitlyn. Didn't have the brand I wanted but suggested a different brand which seems bette... もっと見る

企業が回答しました


企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Stockton について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

4.7

優良

TrustScore 5段階評価の4.5

3278件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(3,278)

過去12か月のレビュー数: 36,553

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I was stuck for walking boots as am…

I was stuck for walking boots as am going on trip, helen on footwear pointed me on the right direction, she assist me which footwear were the best. So i went on the ramp to test them out they are confortable shoes . Felt welcome in the store, thankyou.

2026年8月29日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Claire was amazing super friendly and…

Claire was amazing super friendly and kind

2026年8月28日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Came in here a few days ago needing a…

Came in here a few days ago needing a few riding bits. Spoke to a very polite and knowledgeable girl called caitlyn.
Didn't have the brand I wanted but suggested a different brand which seems better than what I previously had
Thanks 🐴

2026年8月20日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent service from Claire today

Excellent service from Claire today

2026年8月27日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Holly was helpful

Holly was helpful, friendy, and happy how nice to go to a shope where the staff are polite and helpful

2026年8月27日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Walking boots

The man on the footwear department was very helpful, I find it very difficult to find comfortable walking boots but he was patient without being pushy, we found a pair of boots that worked for me. Katie at the tills was also customer friendly.

2026年8月25日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち2の評価

I’m still waiting on my order

I’m still waiting on my order

2026年8月18日
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Bought another 3 OS Explorer maps

Bought another 3 OS Explorer maps for our touring holidays. Once again by far the cheapest seller available. Click and collect so easy (staff now recognise me!) - though you are quite likely to end up buying something else as well. 😉

2026年8月10日
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Sale bargains: buy one get one half price

I needed replacement outdoor chairs and saw the deal in go outdoors. No need for any assistance, although the director chairs were a lot more substantial than the previous ones which were also bought at GO about 15 years ago.

2026年8月17日
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Kay who served us was a pleasure to…

Kay who served us was a pleasure to talk to and was very friendly....the items purchased were very reasonably priced and good quality and the shopping experience was made all the better by kay....5 star service

2026年8月22日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち4の評価

Helen was very helpful finding us…

Helen was very helpful finding us different sizes in footwear

2026年8月25日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helen and Jay were very accommodating…

Helen and Jay were very accommodating and were quick and helpful and very knowledgeable

2026年8月25日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service fast pick up after I…

Great service fast pick up after I ordered on line

2026年8月10日
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Hi
Many thanks for taking some time to give us a 5 star review. We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

5つ星のうち5の評価

Fay was very efficient

Fay was very efficient, thanks.

2026年8月22日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Products excellent

Products excellent. Staff very helpful and knowledgeable

2026年8月11日
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち1の評価

Made a click and collect order over a…

Made a click and collect order over a week ago and all I have had is a confirmation email n that’s it.. I’ve emailed them asking for a refund but haven’t heard anything back??

Very poor customer service/care

2026年8月11日
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Thank you for your review.

Upon checking your order we can see that you have been in contact with a customer care team in relation to returning the order for a refund. A full refund has been issued back to the original payment method used to place order which was confirmed by our customer care team.

We do hope that you give GO Outdoors the opportunity to improve upon your experience.

Kind regards
GO Outdoors Customer Care Team.

5つ星のうち5の評価

I was served by Emily

I was served by Emily, she was polite and very talkative and helpful with she was noticeably kind with customers infront also. Outstanding customer service as always

2026年8月15日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helen at Stockton GO outdoors was…

Helen at Stockton GO outdoors was amazing! So helpful and informative!

2026年8月15日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

A great selection of fishing equipment

A great selection of fishing equipment, had everything I was looking for . Especially the fresh bait for my fishing trip this week.

2026年8月11日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

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