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GO Outdoors - Stockton レビュー 

3,305
•
TrustScore 5段階評価の4.5

4.7

キャンプ用品店
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Portack Lane, TS18 2SP Stockton, GB

•
01642 033335

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Great service from the young lady finding me size 8 ladies and size 9 men’s walking shoes, think I tried on 9 shoes before finding the perfect fit. Claire on the checkout was cheerful and helpful... もっと見る

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5つ星のうち5の評価

Had a shopping trip to go outdoors Stockton today,shopping is not a favourite pastime of mine as I suffer with stress and anxiety and don't travel very well and also don't do crowds of people als... もっと見る

企業が回答しました

5つ星のうち5の評価

I visited Go Outdoors on Stockton on Tees I am very impressed by the whole set up. I have purchased a tent footprint for my current tent Vango instant classic I think it will just about do the job... もっと見る

企業が回答しました

5つ星のうち1の評価

Took my daughter to go outdoors - we bought coats and walking boots which took a long time to try on and choose etc. we looked around the tents and gear. The items are great quality and the staff who... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Stockton について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

4.7

優良

TrustScore 5段階評価の4.5

3305件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(3,305)

過去12か月のレビュー数: 35,893件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

My trip to Stockton on tees store…

A lovely young pleasent young man in the fishing department stop stocking his shelf's to help me and stayed with me to find what else I was looking for even though he had other customers waiting then at the till I was served by gay what a beautiful and polite young lady she was it was overall a great experience to visit your store today thank you and your staff and keep up the great work your all doing

2026年8月31日
自発的なレビュー
5つ星のうち5の評価

Staff who go the extra mile.

Excellent customer service from Hollie, Andrea and Claire. Sorted out our membership issue with no problems at all. 🙂 5 star service. Thanks again.

2026年8月30日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち4の評価

Helen was very patient and helpful…

Helen was very patient and helpful while I was trying walking boots

2026年8月30日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service and very helpful staff

Great service and very helpful staff.

Abbie was brilliant and explained everything clearly.

2026年8月30日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Alice in Wonderland ..!

Went for a pair of walking shoe’s / boots
plain & simple Well till I got there .. slim fit wide fit comfy fit shock absorbent water proof etc etc head was battered .. then I found Alice I asked for size 11 brought me some back to try on & also asked if I’d be doing more walking / hiking so I told her she advised a certain merrell boot I tried them in a size12 👌🏻👌🏻 save me a lot of time & frustration
Alice was very friendly & knowledgable thank you .

2026年8月30日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I was stuck for walking boots as am…

I was stuck for walking boots as am going on trip, helen on footwear pointed me on the right direction, she assist me which footwear were the best. So i went on the ramp to test them out they are confortable shoes . Felt welcome in the store, thankyou.

2026年8月29日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Claire was amazing super friendly and…

Claire was amazing super friendly and kind

2026年8月28日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Came in here a few days ago needing a…

Came in here a few days ago needing a few riding bits. Spoke to a very polite and knowledgeable girl called caitlyn.
Didn't have the brand I wanted but suggested a different brand which seems better than what I previously had
Thanks 🐴

2026年8月20日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent service from Claire today

Excellent service from Claire today

2026年8月27日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Holly was helpful

Holly was helpful, friendy, and happy how nice to go to a shope where the staff are polite and helpful

2026年8月27日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Walking boots

The man on the footwear department was very helpful, I find it very difficult to find comfortable walking boots but he was patient without being pushy, we found a pair of boots that worked for me. Katie at the tills was also customer friendly.

2026年8月25日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち2の評価

I’m still waiting on my order

I’m still waiting on my order

2026年8月18日
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Bought another 3 OS Explorer maps

Bought another 3 OS Explorer maps for our touring holidays. Once again by far the cheapest seller available. Click and collect so easy (staff now recognise me!) - though you are quite likely to end up buying something else as well. 😉

2026年8月10日
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Sale bargains: buy one get one half price

I needed replacement outdoor chairs and saw the deal in go outdoors. No need for any assistance, although the director chairs were a lot more substantial than the previous ones which were also bought at GO about 15 years ago.

2026年8月17日
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Kay who served us was a pleasure to…

Kay who served us was a pleasure to talk to and was very friendly....the items purchased were very reasonably priced and good quality and the shopping experience was made all the better by kay....5 star service

2026年8月22日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち4の評価

Helen was very helpful finding us…

Helen was very helpful finding us different sizes in footwear

2026年8月25日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helen and Jay were very accommodating…

Helen and Jay were very accommodating and were quick and helpful and very knowledgeable

2026年8月25日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service fast pick up after I…

Great service fast pick up after I ordered on line

2026年8月10日
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Hi
Many thanks for taking some time to give us a 5 star review. We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

5つ星のうち5の評価

Fay was very efficient

Fay was very efficient, thanks.

2026年8月22日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

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