GO Outdoors - Stockton レビュー 

3,305
TrustScore 5段階評価の4.5

4.7

Portack Lane, TS18 2SP Stockton, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Great service from the young lady finding me size 8 ladies and size 9 men’s walking shoes, think I tried on 9 shoes before finding the perfect fit. Claire on the checkout was cheerful and helpful... もっと見る

企業が回答しました

5つ星のうち5の評価

I visited Go Outdoors on Stockton on Tees I am very impressed by the whole set up. I have purchased a tent footprint for my current tent Vango instant classic I think it will just about do the job... もっと見る

企業が回答しました

5つ星のうち5の評価

Had a shopping trip to go outdoors Stockton today,shopping is not a favourite pastime of mine as I suffer with stress and anxiety and don't travel very well and also don't do crowds of people als... もっと見る

企業が回答しました

5つ星のうち1の評価

Took my daughter to go outdoors - we bought coats and walking boots which took a long time to try on and choose etc. we looked around the tents and gear. The items are great quality and the staff who... もっと見る

企業が回答しました


企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Stockton について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

4.7

優良

TrustScore 5段階評価の4.5

3305件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(3,305)

過去12か月のレビュー数: 35,893

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Good sale price

Good sale price. Quick and friendly checkout with Claire

2026年7月21日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Items in stock and great price

Items in stock and great price, friendly staff on check out

2026年7月17日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Amazing customer service skills!

On Sunday, I popped into go outdoors to buy my son some clothes for his birthday. I was unsure what to get him but a member of staff called Jenny helped me pick something that was perfect for him! She was friendly, helpful and customer service skills were first class. It’s now my go to place for clothes when he needs more! Thank you, jenny!

2026年7月12日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helpful staff

Very good experience buying sandals
Helen very helpful and polite
Very cheerful

2026年7月13日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helen

Helen, who was working on shoes today was extremely helpful and knowledgeable. She scanned my feet to get correct size and let me try a couple for fit. Although the size in the shoes I wanted was not available in the colour I wanted - she advised me to go online and purchase using next day delivery as I need these for the weekend. Customer service at its best! Unlike Merrell customer services who have no phone number and slow/ unhelpful responses to complaints.

2026年7月13日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I was served by karen and Claire in the…

I was served by karen and Claire in the Stockton branch they were very helpful after we had a bad experience with our delivery from evri going missing that we bought from go outdoors these girls went above and beyond to make sure we got the same deal as originally paid for our lost tent so we can enjoy our family holiday thank you one happy grandson

2026年7月13日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Lovely lady helen who helped us

Lovely lady helen who helped us, very knowledgeable and friendly helped a lot

2026年7月13日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great experience….

The store was well laid out and felt welcoming. We visited the footwear department where my wife was introduced to the foot scanning facility which was very well presented by Helen. On this occasion we purchased only base layer boot socks but will certainly return to footwear when we need to replace our current boots. Well done. First class experience.

2026年7月12日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Got serverd today of Mia was super…

Got serverd today of Mia was super helpfull with everything thank you

2026年7月10日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I had the most marvellous help from…Rebecca

I had the most marvellous help from somebody called Rebecca. I had already been into another go outdoors Store and it had been helpful but what I needed was somebody who would truly look very carefully at the kind of boot I was attempting to buy I needed somebody who would sit with me quietly and look at the size of the innersoles and suggest what I would kneed in terms of size and comfort. She was amazing she described what she thought would be good offered me various examples and she took me up and down the Walking unit that you have. Sane described everything to me and I am very satisfied with the boots that I bought and also the shoe that I bought. I cannot commend her enough for her wonderful thoughtfulness and helpful advice —she is certainly an incredible asset to your company and one that should be applauded in any way possible. This happened on Monday the 6th of July at approximately 10:30 am. I hope she is rewarded for her wonderful attitude and thoughtful approach to helping customers. Kind regards Stephanie Overton

2026年7月6日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great Experience

Had a great experience in store yesterday. Approached Abbie on the tills when I couldn’t find what I was looking for and she was so friendly and helpful. I will definitely visit again 😊

2026年7月8日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Went to the Middlesbrough/stockton…

Went to the Middlesbrough/stockton store to get some things for a family camping trip at the end of the month, was served by Karen who was very friendly and very knowledgeable about the products in store and actually managed to help me pick some things out I also needed my address changing on my members card which she took care of no issue, The service we received in store today was 10/10.

2026年7月9日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Rebecca was amazing and very helpful

Rebecca was amazing and very helpful, great customer service.

2026年7月9日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Called in for a new pair of Merrel…

Called in for a new pair of Merrel walking shoes. The service I received was superb . Both Helen and Hollie were the perfect employees. Made me more than happy with my visit and purchase. Thanks again .

2026年7月5日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great store and staff

Always goto the Stockton store you can always find what you need very easily the staff are very friendly and go above and beyond to help you and the service of the staff on the checkout is outstanding always greeted with a smile and ask if everything was okay. Very good store

2026年7月6日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Visited Middlesbrough Go Outdoors to…

Visited Middlesbrough Go Outdoors to buy a reserve pair of walking boots. Good selection of reasonabl priced boots available. I was able to quickly find a suitable pair with the assistance of Helen. Friendly helpful staff

2026年7月5日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helen really good staff member

Helen was unbelievable what a staff member youse have really impressed with her customer service thank you helen

2026年7月5日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

5つ星のうち5の評価

Outstanding Customer Service

We visited the Stockton store to get some items so my partner and I could start to go camping. We didn’t know where to start or what we would need. Finn guided us through our purchases, explained the differences between products, what certain products where for and what he recommended we would need to camp comfortably.
Outstanding customer service, thank you Finn.

2026年6月29日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち1の評価

Have not even received my goods email…

Have not even received my goods email saying its been delivered no where in sight not dropped of at neighbours nothing

2026年6月25日
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Thank you for your review.

We are disappointed to hear that you have received a delivery notification but have not been able to located the parcel.

We understand how frustrating and concerning this must be, especially when the tracking shows the order as delivered.

We would like to investigate this further for you therefore we have reached out to you via the email address used on the order.

Kind regards
Go Outdoors Customer Care Team

5つ星のうち5の評価

Purchasing a beach chair

We visited the Stockton on Tees branch of Go Outdoors yesterday evening, 29/06/26 as my husband wanted a chair for the beach. The two assistants we spoke to, Thomas & Fin were extremely helpful trying to find the most suitable chair for my husband & were prepared to show us a few different ones. I would like to thank them for their excellent customer service.

2026年6月29日
自発的なレビュー
GO Outdoors - Stockton ロゴ

GO Outdoors - Stockton からの回答

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

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