Visited Taunton's Go Outdoors store looking for a pair of walking boots. JONATHAN assisted me with his knowledge and expertise on the various brands and fittings. Nothing was too much trouble for him.... もっと見る
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I has helped by 4 Go Outdoors employees across Taunton (3) and Bristol (1) and everyone was fantastic to a tee. I ended with the product I wanted and where another needed to be returned and refunded a... もっと見る
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I went in to try and find a replacement camping gaz fitting, which turned out to be too old fashioned to replace :( I was directed to the right place to look by a very helpful staff member (whos nam... もっと見る
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Staff in Taunton Somerset are great. The men on the shop floor went to the trouble of going upstairs for me so I didn’t have to (I have disabilities). Friendly, knowledgeable and efficient. A few days... もっと見る
企業が回答しました
企業情報
GO Outdoors - Taunton について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
UNIT 2-3, ST Johns Retail Park, TA1 2BB, Taunton, 英国
- 01823 792992
4.9
優良
3828件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fantastic service from staff in store…
Fantastic service from staff in store today every single one I spoke to was friendly, helpful and professional. Despite having issues with their it system they sorted the order I was collecting and even managed to save me some money! Thank you!!
2026年7月4日
自発的なレビュー
GO Outdoors - Taunton からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Excellent service from Harry V
2026年7月4日
自発的なレビュー
GO Outdoors - Taunton からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Thank you Lilly for been so…
Thank you Lilly for been so professional with your approach. You waited discretely for me to choose the boots I was interested in , no hard sell tactics, which is always welcome . Then advised me on the quality of the brand. I bought the Merrell boots and I'm sure your right . Hopefully your get a nice bonus for the good work your doing.
Pete
2026年7月3日
自発的なレビュー
GO Outdoors - Taunton からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Friendly service and good advice from…
Friendly service and good advice from Jonathan when I was choosing some new boots.
2026年7月2日
自発的なレビュー
GO Outdoors - Taunton からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
10/10
Walked in looking like a little lost lamb but thankfully Jonathan and Alex scooped me up and gave me the best advice and customer service. Despite this not being my most local store to where I live, id still make the journey to see this team! Thanks for you help folks! Next stop, south west coast path!
2026年7月2日
自発的なレビュー
GO Outdoors - Taunton からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Harry V was exceptional
Harry V was exceptional, sorted me out in no time. Will be back again!
2026年7月2日
自発的なレビュー
GO Outdoors - Taunton からの回答
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Harry v looked after our purchase with…
Harry v looked after our purchase with a smile
2026年7月1日
自発的なレビュー
GO Outdoors - Taunton からの回答
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Served by Jonathan
Served by Jonathan, he was incredibly helpful and helped me choose the right walking boots
2026年7月2日
自発的なレビュー
GO Outdoors - Taunton からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
GO Outdoors - Taunton からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent service
It’s rare I’ll go out of my way to leave a review but Harry A was exceptional today! He answered the questions I had, made good jokes with my friends and I and despite it being less than an hour until close, put effort in at a level that was more than just being at work - top guy!
2026年7月1日
自発的なレビュー
GO Outdoors - Taunton からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Walking shoes and a few bits
Good knowledge and help from Jonathan in the shoe section without being too pushy. Friendly approach, the shopping trip was a pleasant and productive experience.
2026年7月1日
自発的なレビュー
GO Outdoors - Taunton からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
GO Outdoors - Taunton からの回答
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
Friendly staff and knowledgeable
Found everything I needed on today's visit. Had a good selection of walking boots and in my budget. Service was good, staff knowledge and recommendations from Johnathan helped make choice easier.
2026年6月30日
自発的なレビュー
GO Outdoors - Taunton からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 4 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Helpful staff to purchase a pair of…
Helpful staff to purchase a pair of walking boots.
2026年6月30日
自発的なレビュー
GO Outdoors - Taunton からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Great service
Jonathan was extremely helpful and knowledgeable about the products. Nothing was too much trouble.
2026年6月30日
自発的なレビュー
GO Outdoors - Taunton からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Helpful & Knowledgeable Staff
Jonathan was really helpful & knows his stock well. He was able to make suggestions re alternative options. Unusual to get such good service these days! Thank you Jonathan.
2026年6月29日
自発的なレビュー
GO Outdoors - Taunton からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Never disappointed with customer care…
I was purchasing a pair of sandles and Jonathan was extremely helpful. It seems that nothing is too much trouble. To have a store that allows dogs makes all the difference and I really appreciate Go outdoors policy with this. Without this facility it would prove almost impossible for me to physically go into a store.
2026年6月29日
自発的なレビュー
GO Outdoors - Taunton からの回答
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Alex was fabulous professional and made…
Alex was fabulous professional and made us feel welcome. I do love this store. All the staff are always super helpful and lovely. A wonderful lady also helped me in the ladies clothing dept today and she was above and beyond helpful.
2026年6月28日
自発的なレビュー
GO Outdoors - Taunton からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Connor was wonderfully helpful
Connor was wonderfully helpful, polite and efficient, we lost our car key and he was immediately helpful and found it for us when we had given up looking and left to get a new key.
2026年6月27日
自発的なレビュー
GO Outdoors - Taunton からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Extremely happy with the help given.
I phoned to enquire if a product was in stock as I didn't want to travel over if it wasn't. Alex was very helpful, unfortunately it was not in stock so he offered me an alternative which was more expensive, I didn't really want to pay more so I asked for discount, and he was very obliging. He also helped with renewing my membership.
2026年6月25日
自発的なレビュー
GO Outdoors - Taunton からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
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