Had an amazing shopping experience buying shoes with my friends, 10/10 service and wanted to give a shoutout to Jenni who kindly served us and helped us, she deserves all the praise.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We find that there are less tents setup than in the previous building. It would be nice to have more camping furniture setup to get more of a visual. New shop is nicely laid out, usually well-stoc... もっと見る
企業が回答しました
I had an absolutely fantastic experience at this store today, thanks to Kelly, who went above and beyond to help me find a specific jacket I was looking for. I had travelled from Woolwich... もっと見る
企業が回答しました
I needed a rucksack for 14 y old son & Ethan was brilliant. Really helpful, patient & knowledgeable. He didn’t try to convince us to buy something we didn’t need & instead helped us to make sure we fo... もっと見る
企業が回答しました
企業情報
GO Outdoors - Thurrock について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Unit 2, Lakeside Retail Park, RM20 3HH, Thurrock, 英国
- 01375 800413
4.6
優良
2212件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Kelly in there is amazing and so…
Kelly in there is amazing and so incredibly helpful.
2025年10月23日
自発的なレビュー
GO Outdoors - Thurrock からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
GREAT SHOP
Go outdoors in Thurrock is a great shop. Love shopping there especially as a member you get some great deals. Kelly who was one of the assistants who helped me with my dog Lottie, who I was buying a new rain jacket for as I had ordered to collect was great at helping me try it on her. She was very patient and helpful .
2025年10月23日
自発的なレビュー
GO Outdoors - Thurrock からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Great members of staff helped me go…
Great members of staff helped me go through a number of options before I purchased .
2025年10月22日
GO Outdoors - Thurrock からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Happy Shopper
Great selection of items to choose from. And very good quality too. Good prices too especially as I have a members card.
2025年10月12日
GO Outdoors - Thurrock からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Great goods, helpful people
I quickly found what I wanted, and it was just the same as the photos online. The lady at the till was really helpful, and even though I gave her all sorts of problems to solve, she was always cheerful and polite.
2025年10月11日
GO Outdoors - Thurrock からの回答
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
GO Outdoors - Thurrock からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Very helpful lady staff member at till
2025年9月30日
GO Outdoors - Thurrock からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Received email to tell me items were…
Received email to tell me items were ready to collect. Drove all the way to the store and items couldn’t be found. Had to pick them off the shelf myself and 1 item wasn’t in stock. Very poor click and collect service.
2025年10月6日
自発的なレビュー
GO Outdoors - Thurrock からの回答
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Will I rejoined gooutdoors for the…last time
Will I rejoined gooutdoors for the fishing tackle but I must say what a load of rubbish I've seen more at a car boot fair poorly disabled not really tidy and a waste for £5 membership and the staff no where to be seen
2025年9月19日
自発的なレビュー
GO Outdoors - Thurrock からの回答
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Saved money by joining £5 membership
Saved money by joining £5 membership. Quality items inside the shop staff friendly at lakeside store .
2025年9月17日
自発的なレビュー
GO Outdoors - Thurrock からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Kelly was an absolute superstar helping…
Kelly was an absolute superstar helping me source all of the right things for the best prices. Thank you!
2025年9月16日
自発的なレビュー
GO Outdoors - Thurrock からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
I bought a coat for winter days…
I bought a coat for winter days standing on a football pitch. They had a good range and I got one 50% less than the in store price with my Go Outdoors card. A bargain, and one that will keep me very warm.
2025年9月14日
GO Outdoors - Thurrock からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Kelly is amazing!
Kelly was absolutely amazing the entire day. I visited here till many times for different items and application of my discount.
She had immense patience and didn’t waste any time.
10/10 experience!
2025年9月13日
自発的なレビュー
GO Outdoors - Thurrock からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
GO Outdoors - Thurrock からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great place to shop.
Great place to shop, I went to buy a few bits for fishing and ended up with a new seat box which is ideal plus a margin pole which was very good value for the money plus a few other items. Very impressed
2025年9月1日
GO Outdoors - Thurrock からの回答
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
I need some last minute camping…
I need some last minute camping supplies. Charlton helped me find the supplies i need and helped me find and reserve a popular chair at another store. Great experience.
2025年8月20日
自発的なレビュー
GO Outdoors - Thurrock からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Excellent service
Excellent service, knew what i wanted. The staff on the till apologised for the wait to pay
2025年8月1日
GO Outdoors - Thurrock からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
GO Outdoors - Thurrock からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
The product I wanted was available and…
The product I wanted was available and the staff were able to point me to what I needed and give advice
2025年7月16日
GO Outdoors - Thurrock からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Staff were very helpful.
Staff were very helpful.
Surprised to find the exact item I was after was on the shelf!
2025年7月21日
GO Outdoors - Thurrock からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
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