Stocks were low on summer footwear but the very helpful assistant Rick was able to present both trainers and sandals which fitted well and were the colour I wanted I purchased both at a very reason... もっと見る
企業が回答しました
所在地
所在地を変更Riviera Way Unit 2, Riviera Way, TQ2 7AP Torquay, England, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I visited Torquay store today, upon my arrival I was greeted as usual by a good morning from a smiling member of the team. I found what I was looking for and was so happy when I say the 65% discount.... もっと見る
企業が回答しました
Website easy to use, but did not get any tracking email, so did not know when it turned up at the shop I was picking it up from. When I did pick it up, it came in 3 separate parcels? Will not order ag... もっと見る
企業が回答しました
My experience visiting the store was super pub, signed up to be a member which gave me a huge saving. Employee Lewis was very comical friendly man that served us. Another person helped us locate wh... もっと見る
企業が回答しました
企業情報
GO Outdoors - Torquay について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Riviera Way Unit 2, Riviera Way, TQ2 7AP, Torquay, England, 英国
4.9
優良
740件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great product selection
There were good offers, very friendly staff - Thank you Holly, and an all over good experience
2026年8月15日
自発的なレビュー
GO Outdoors - Torquay からの回答
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
GO Outdoors - Torquay からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
I visited Torquay store today
I visited Torquay store today, upon my arrival I was greeted as usual by a good morning from a smiling member of the team. I found what I was looking for and was so happy when I say the 65% discount. Holly served me and was an absolute delight, very helpful and personable. Well done to all the team the service is consistently excellent.
2026年8月16日
自発的なレビュー
GO Outdoors - Torquay からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Great service in Go Outdoors from Rick…
Went to Go Outdoors Torquay and Rick was super knowledgeable and helpful helping me to find some shoes for my wide feet.
2026年8月12日
自発的なレビュー
GO Outdoors - Torquay からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Desperately seeking Sandals
Stocks were low on summer footwear but the very helpful assistant Rick was able to present both trainers and sandals which fitted well and were the colour I wanted
I purchased both at a very reasonable discounted price
I havenow tried them at home and they will do the job very well, being comfortable and well made
I am always impressed with Go outdoors and this experience underlined the value choice and service which they provide
2026年8月12日
自発的なレビュー
GO Outdoors - Torquay からの回答
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
GO Outdoors - Torquay からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
5 stars for Rick
5 stars for Rick! He helped me choose out some fabulous shoes, that not only make it so i’m not slipping over everywhere, but also gave me advice on which ones were the most fashionable. everyone else was also very helpful but rick truly went above and beyond for me :)
2026年8月11日
自発的なレビュー
GO Outdoors - Torquay からの回答
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Thank you to Big Matt
Thank you to Big Matt, he was so very helpful.
This is my first time camping and I needed advice on the right tent and equipment. He went above and beyond to help me find the perfect tent, air bed etc.
Would highly recommend
2026年8月11日
自発的なレビュー
GO Outdoors - Torquay からの回答
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
We had issues ordering online and the…
We had issues ordering online and the Torquay store staff were so helpful.
2026年8月3日
GO Outdoors - Torquay からの回答
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Website easy to use
Website easy to use, but did not get any tracking email, so did not know when it turned up at the shop I was picking it up from. When I did pick it up, it came in 3 separate parcels? Will not order again
2026年7月30日
GO Outdoors - Torquay からの回答
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Great
Tyler was extremely helpful and knowledgeable when helping me choose my walking boots, fleece and hiking trousers. He gave great advice and made the whole experience really easy. Excellent customer service
2026年8月9日
自発的なレビュー
GO Outdoors - Torquay からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Really helpful staff throughout the…
Really helpful staff throughout the store. Holly on the checkout also helped us and with the membership. Great service.
2026年8月8日
自発的なレビュー
GO Outdoors - Torquay からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Just returned from Go Outdoors in…
Just returned from Go Outdoors in Torquay.
Great service received from Holly and all staff whilst in the store.
2026年8月8日
自発的なレビュー
GO Outdoors - Torquay からの回答
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Very impressed
Very helpful and knowledgeable staff, good range of products and plenty in different sizes. Very happy!
2026年8月7日
自発的なレビュー
GO Outdoors - Torquay からの回答
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
Friendly and helpful staff
Friendly and helpful staff
Holly was very knowledgeable about products and recommended some bargains and quality bits of kit
2026年8月7日
自発的なレビュー
GO Outdoors - Torquay からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Torquay からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Amazing customer service
Holly was so lovely and helped me and my boyfriend in the store by checking stock for us. Unfortunately there wasn’t the right size butter us know the closest store we could go to find them. When paying at the end she helped us with finding the student discount and was so friendly - such a great interaction thank you!!
2026年7月24日
自発的なレビュー
GO Outdoors - Torquay からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Superb
My experience visiting the store was super pub, signed up to be a member which gave me a huge saving. Employee Lewis was very comical friendly man that served us.
Another person helped us locate what we wanted as soon as we arrived in the store.
So really pleased with the products we bought
2026年8月2日
自発的なレビュー
GO Outdoors - Torquay からの回答
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Walking shoes
I bought a pair of walking shoes for an upcoming event, a hat to go with it, and a t-shirt for the gym. A store employee, Tyler, helped me select the right shoes. I've visited this store twice, and received good service both times.
2026年8月1日
自発的なレビュー
GO Outdoors - Torquay からの回答
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Great shop
Store was well stocked and clean. Found what we were looking for at a reasonable price with our membership. Highlight was Lewis who was brilliant. Friendly and engaging.
2026年7月31日
自発的なレビュー
GO Outdoors - Torquay からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。