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GO Outdoors - Torquay レビュー 

829
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TrustScore 5段階評価の5

4.9

キャンプ用品店
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Riviera Way Unit 2, Riviera Way, TQ2 7AP Torquay, England, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I went in today in a panic as we were experiencing a power cut, and my octogenarian father had been stuck in a chair all night. Ellison helped me get a power bank, some emergency lights, and took the... もっと見る

企業が回答しました

5つ星のうち5の評価

Came away with exactly what I needed, a new pair of approach shoes as my current pair had been worn to the bone. Really helpful guy, Jamie, in the shoe department got me everything I needed and also a... もっと見る

企業が回答しました

5つ星のうち5の評価

I was looking for some new walking shoes with a sturdy sole that would last, as I tend to wear out the soles rather quickly. I spoke to Ed who was very knowledgeable when I informed him of my needs. A... もっと見る

企業が回答しました

5つ星のうち5の評価

Absolutely love Go OUTDOORS opening in Torquay, I always used the Exeter branch before. I cannot praise the staff at the store more highly, they are always friendly and more than happy to help. Leon g... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. ・
  3. アクティブウェア店
  4. ランニング用品店
  5. 自転車屋
  6. 乗馬サービス
  7. 登山クラブ

GO Outdoors - Torquay について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • Riviera Way Unit 2, Riviera Way, TQ2 7AP, Torquay, England, 英国

4.9

優良

TrustScore 5段階評価の5

829件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(829)

過去12か月のレビュー数: 36,823件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

I got what I wanted for a really good…

I got what I wanted for a really good price in store (and yes, I checked online!). Lewis was very helpful, cheerful and friendly. Thank you!

2026年10月14日
自発的なレビュー
GO Outdoors - Torquay ロゴ

GO Outdoors - Torquay からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great selection of product and a really…

Great selection of product and a really pleasant experience being served by Lewis.

2026年10月14日
自発的なレビュー
GO Outdoors - Torquay ロゴ

GO Outdoors - Torquay からの回答

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent customer service from Leon

Excellent customer service from Leon. He helped me with an exchange issue and went above and beyond to get me the size I wanted. 😀

2026年10月13日
自発的なレビュー
GO Outdoors - Torquay ロゴ

GO Outdoors - Torquay からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Rick was very helpful and got exactly…

Rick was very helpful and got exactly what we wanted

2026年10月12日
自発的なレビュー
GO Outdoors - Torquay ロゴ

GO Outdoors - Torquay からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great Customer Service by Lewis on tills.

Lewis who served on the till showed great care in making sure I found everything I was looking for. Made the whole transaction smooth, and delivered with a smile. Great customer service.

2026年10月11日
自発的なレビュー
GO Outdoors - Torquay ロゴ

GO Outdoors - Torquay からの回答

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Had the walking boots i wanted for my…

Had the walking boots i wanted for my son. Nice and clean store. Leon was polite and helpful. All other staff polite as walking round.

2026年9月26日
自発的なレビュー
GO Outdoors - Torquay ロゴ

GO Outdoors - Torquay からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Got our kids sorted for Ten Tors

Got our kids sorted for Ten Tors. Jamie was fantastic, really helpful and knowledgeable. Really impressed and would recommend.

2026年10月10日
自発的なレビュー
GO Outdoors - Torquay ロゴ

GO Outdoors - Torquay からの回答

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great store

Great store, great prices and very friendly staff.
This store needs to stock fishing tackle as all there other stores do.
Cashier Lewis was very friendly and all the staff looked happy.

2026年10月9日
自発的なレビュー
GO Outdoors - Torquay ロゴ

GO Outdoors - Torquay からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Rick made my day today!

Rick made my day today!! He was the most amazing !! We spoke for atleast 20 minutes and i bought some walking shoes because of him!!! Thank you rick youre so friendly, welcoming and genuinely lovely to chat too!!!! ❤️❤️

2026年10月8日
自発的なレビュー
GO Outdoors - Torquay ロゴ

GO Outdoors - Torquay からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

great customer service all the staff…

great customer service all the staff are very friendly

2026年10月8日
自発的なレビュー
GO Outdoors - Torquay ロゴ

GO Outdoors - Torquay からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

The staff here are always happy and…

The staff here are always happy and never pushy.
Rick was very helpful today when I was buying walking shoes. Its great to get staff with a good knowledge of the products they sell.

2026年10月8日
自発的なレビュー
GO Outdoors - Torquay ロゴ

GO Outdoors - Torquay からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent service from Rick on footwear.

Excellent service from Rick on footwear.

2026年10月7日
自発的なレビュー
GO Outdoors - Torquay ロゴ

GO Outdoors - Torquay からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Met by a cheery hello as we walked…

Met by a cheery hello as we walked through the door, went upstairs where Matt approached straight away to ask if we needed help or just browsing. Was very helpful in a non biased way, and supported my daughter trying on/choosing a pair of walking boots. Explained returns policy, advised to wear indoors initially to make sure they were right, and reminded us that blue light card was accepted. Very informative and chatty in a non intrusive way. Excellent customer service, would highly recommend! Well done Go outdoors Torquay

2026年10月3日
自発的なレビュー
GO Outdoors - Torquay ロゴ

GO Outdoors - Torquay からの回答

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I went shopping for walking boots and…

I went shopping for walking boots and Jamie the salesperson was very helpful and guided me with my choice. Nothing was too much trouble and came home with an excellent quality boot and a great price too.

2026年10月2日
自発的なレビュー
GO Outdoors - Torquay ロゴ

GO Outdoors - Torquay からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Would recommend

Good stock, an handy location, and friendly service from Rick and his colleagues.

2026年9月30日
自発的なレビュー
GO Outdoors - Torquay ロゴ

GO Outdoors - Torquay からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

The staff were very helpful

The staff were very helpful

2026年9月18日
GO Outdoors - Torquay ロゴ

GO Outdoors - Torquay からの回答

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Such helpful staff

Such helpful staff, good gear, reasonable prices.

2026年9月26日
自発的なレビュー
GO Outdoors - Torquay ロゴ

GO Outdoors - Torquay からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Leon helped at the till and another…

Leon helped at the till and another staff member helped us find what we were looking for, really good.

2026年9月26日
自発的なレビュー
GO Outdoors - Torquay ロゴ

GO Outdoors - Torquay からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service

Really good service, really helpful and friendly

2026年9月15日
GO Outdoors - Torquay ロゴ

GO Outdoors - Torquay からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Holly was Very helpful in our…

Holly was Very helpful in our enquiries. Had good service from all staff. Was able to find what l was looking for.

2026年9月27日
自発的なレビュー
GO Outdoors - Torquay ロゴ

GO Outdoors - Torquay からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

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