I always like going to Go Outdoors Torquay store. The staff are always friendly and keen to assist you whenever required. I visited today to buy some walking boots for an upcoming holiday. Rick... もっと見る
企業が回答しました
所在地
所在地を変更Riviera Way Unit 2, Riviera Way, TQ2 7AP Torquay, England, GB
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I Went in to the shop to get outdoor equipment and was welcomed by Tyler he helped get me the correct sizes and shown us to the best products in their range and described the product well. Very welcom... もっと見る
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Good in store experience. The assistant Holly was particuarly helpful and friendly. Unfortunately my membership has not been activated properly when I have previously joined online, otherwise this wou... もっと見る
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We are new to Motorhoming and needed to buy many things for our Awning tent. The staff were so helpful with advice. They even carried most of our stuff to the tills so we could carry on browsing the s... もっと見る
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企業情報
GO Outdoors - Torquay について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Riviera Way Unit 2, Riviera Way, TQ2 7AP, Torquay, England, 英国
4.9
優良
778件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bought some walking boots,the girl…
Bought some walking boots,the girl assistant was very helpful and polite, her name was penny,5 stars.thank you.
2026年6月24日
自発的なレビュー
GO Outdoors - Torquay からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
LoVed the staff there so nice and…
LoVed the staff there so nice and helpful we was able to get a good paddle board and Leon was really good at helping us
2026年6月22日
自発的なレビュー
GO Outdoors - Torquay からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
What a lovely group of people that work…
What a lovely group of people that work at this Go Outdoors store. Friendly and helpful.
2026年6月20日
自発的なレビュー
GO Outdoors - Torquay からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
GO Outdoors - Torquay からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Visited on 19/06/26
Visited on 19/06/26. Greeted by Leon who immediately was able to show me exactly where I would find what I was looking for in a well stocked store. Have decided what I wanted another member of staff showed me where the fitting rooms were. Leon again served me when I bought my purchase. He was friendly and agreed with my criteria on spec. A very good shopping experience.
2026年6月19日
自発的なレビュー
GO Outdoors - Torquay からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Friendly helpful staff
On entering the store the staff were very welcoming. Very helpful with the selection and purchase of a paddle board, Leon was both friendly and professional.
2026年6月19日
自発的なレビュー
GO Outdoors - Torquay からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
10/10 Thank you Leon for reminding me…
10/10 Thank you Leon for reminding me about my blue light & member card! Always amazing choice & great prices
2026年6月19日
自発的なレビュー
GO Outdoors - Torquay からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
GO Outdoors - Torquay からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
My order was ready to collect 2 days…
My order was ready to collect 2 days earlier than forecast.
2026年6月10日
GO Outdoors - Torquay からの回答
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Order took 9 days to arrive at store…
Order took 9 days to arrive at store for collection. 1 item of 6 was not available but was refunded automatically.
2026年6月10日
GO Outdoors - Torquay からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Torquay からの回答
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Visited Torquay store where I received…
Visited Torquay store where I received a patient and helpful service from Rick whilst purchasing a pair of walking shoes. Rick made every effort to find a pair that matched my requirements. I did not feel under any pressure to make a purchase.
2026年5月20日
自発的なレビュー
GO Outdoors - Torquay からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Good selection of women’s sandals
I was looking for a pair of women’s sandals that were comfortable and looked stylish. Rick of Go Outdoors was very helpful, friendly and patient.
2026年6月9日
自発的なレビュー
GO Outdoors - Torquay からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
A very helpful man (with long hair)…
A very helpful man (with long hair) helped me to find the perfect pair of walking boots. I have fallen arches, narrow feet and I take a half size so this was no mean feet. Tee hee! Thank you very much 5*. Julie
2026年6月6日
自発的なレビュー
GO Outdoors - Torquay からの回答
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Best store I've been to
This store is by far the best I have been to, the staff are always very helpful and happy, the place is neat and tidy always. I was served by Leon today and he should be commended for his level of service and helpfulness. Thankyou to all the staff at Torquay Go Outdoors it's always a pleasure to visit the store and get exactly what I need.
2026年6月8日
自発的なレビュー
GO Outdoors - Torquay からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Good selection fairly priced.
2026年6月8日
自発的なレビュー
GO Outdoors - Torquay からの回答
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
LOVE GO OUTDOORS
This store is immaculate and the staff were very welcoming. We were served by Leon who was very friendly and helpful! GO OUTDOORS TODAY FOR AWESOME, AFFORDABLE PRODUCTS.
2026年6月8日
自発的なレビュー
GO Outdoors - Torquay からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
We had a great experience at Go…
We had a great experience at Go Outdoors, Torquay. Matt was very knowledgeable and helpful, sourcing stock and enabling us to buy our chairs with confidence. Holly set us up with an account and was courteous and friendly at the till. One of the best examples of excellent customer service received in a long time.
2026年5月29日
自発的なレビュー
GO Outdoors - Torquay からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Used gooutdoors on many occasions,went…
Used gooutdoors on many occasions,went yesterday to buy a coat and use the toilet facilities only to be told they are no longer available to customers.
No coat and no more gooutdoors for us Torquay branch
2026年6月6日
自発的なレビュー
GO Outdoors - Torquay からの回答
Thank you for taking the time to leave us your feedback.
We are disappointed to hear of your experience with your recent visit to one of our stores. We do always aim to provide excellent service and it is upsetting to hear that this has not been the case.
In order for us to investigate what has occurred we have reached out via Trust Pilot for more details. We would greatly appreciate it if you could respond at your earliest convenience.
We look forward to hearing from you soon.
Kind regards,
GO Outdoors Customer Care
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