Good service and wide selection of products with all major makes and suppliers. Member discounts provide excellent value for money.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Your stock on carp and coarse fishing is very poor, you have bate chairs, bag's, coat's but the smaller stuff like method feeders, float stops,if your going to sell fishing tackle you have to stock ev... もっと見る
企業が回答しました
Kieran in Warrington Store, was extremely helpful. His knowledge about different boots and makes was exceptional. He asked what I needed from boot, leather/ man made / height if ankle cuff etc, once h... もっと見る
企業が回答しました
Service that's been provided, is absolutely fantastic. I got bike on time and the technicians are really got the relevant experience. My feedback need to go direct to Phil, the cycling specialist.... もっと見る
企業が回答しました
企業情報
GO Outdoors - Warrington (Express) について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
28 Golden Square Shopping Centre, WA1 1QE, Warrington, 英国
- 01925 599450
4.5
優良
95件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Cheap prices,good customer service and…
Cheap prices,good customer service and always helpful!why would I go any where else.
2024年5月5日
GO Outdoors - Warrington (Express) からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Bargain
Excellent choice of sizes even though there was a sale on. Very organised racks and got massive savings on the day. Friendly, helpful staff too.
2024年3月29日
GO Outdoors - Warrington (Express) からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
I bought a charcoal starter and it cut…
I bought a charcoal starter and it cut my thumb, other than that everything was fine
2024年3月26日
自発的なレビュー
GO Outdoors - Warrington (Express) からの回答
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Great selection of coats my wife and…
Great selection of coats my wife and myself were looking for, both got exactly what we wanted with a huge 30% off.
The Lady on till was so helpfull and very polite.
2024年2月28日
GO Outdoors - Warrington (Express) からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Convenient and well stocked store
Convenient and well stocked store, however two male members of staff are rather miserable. One was particularly abrupt when serving.
2024年2月16日
GO Outdoors - Warrington (Express) からの回答
Hi Carol,
Thank you for taking the time to leave a review.
I am sorry to hear that our level of service has not met your expectations on this occasion.
If you would like to discuss this further please can
you elaborate on your experience and contact us at onlinereviews@gooutdoors.co.uk quoting your review reference 6865 as the subject and provide your order number, full name, and billing address so we can assist you with this further.
Regards,
Farhan,
Go Outdoors Online Reviews Team.
Quick exchange
I'd ordered a fleece on line that arrived on time but I'd ordered the wrong size. Had the right size delivered to the Warrington express store. They exchanged the top I didn't want with no fuss.
It was great service and I was quickly on my way.
2023年12月18日
GO Outdoors - Warrington (Express) からの回答
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Great staff and choices and great deals…
Great staff and choices and great deals plus no one hassels you when you waslk in
2023年12月13日
GO Outdoors - Warrington (Express) からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Had what I wanted every time I visited
2023年12月12日
GO Outdoors - Warrington (Express) からの回答
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
I went in and asked a staff member…
I went in and asked a staff member there about price match on a cadac stove. After 20 minutes she refused it as was unable to find the online store's vat number. Literally went out of her way to prevent my purchase
2023年12月8日
GO Outdoors - Warrington (Express) からの回答
Hello Mr Davies,
Thank you for taking the time to leave us a review!
I'm really sorry to hear about your recent shopping experience with us.
If you would like to discuss this further could you please email us at onlinereviews@gooutdoors.co.uk. Please include the reference #TP43448 as the subject and within the contents along with your full name, order number, email and billing address including postcode.
Regards,
GO Outdoors Online Review Team
GO Outdoors - Warrington (Express) からの回答
Hi John,
Thanks for the amazing review!
I am delighted to hear that you are happy with our service.
We hope that you continue to shop with us.
Kind regards,
Maria,
GO Outdoors Online Reviews Team.
Pleasant staff very helpful and…pleasant
Pleasant staff very helpful and informative guided me through the membership process. Found what I was looking for easily all products marked with pricing and sizes correctly
2023年11月17日
GO Outdoors - Warrington (Express) からの回答
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Best place to buy outdoor footwear
Best place to buy outdoor footwear. The young lad in there was the most knowledgeable person and had the most patience and gave the best customer service ive ever experienced. He was friendly, helpful, patient, high level of knowledge and He's a credit to the store and should be recognised for his fantastic work.
2023年11月5日
自発的なレビュー
GO Outdoors - Warrington (Express) からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Fab customer service from Debbie!
Fabulous customer service from Debbie today! Great choice of products, great prices and will definitely be coming back.
2023年11月15日
自発的なレビュー
GO Outdoors - Warrington (Express) からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Great customer service and good advice…
Great customer service and good advice from Daniel over my choice of walking shoes and a lightweight jacket. This was very much appreciated so thank you.
2023年11月13日
自発的なレビュー
GO Outdoors - Warrington (Express) からの回答
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Got a good buy staff very helpfulll
2023年11月4日
GO Outdoors - Warrington (Express) からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Great customer service
Great customer service. Debbie found mr exactly what I wanted. Very pleasant and helpful. Thank you
2023年10月30日
自発的なレビュー
GO Outdoors - Warrington (Express) からの回答
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Customer service was very good
Customer service was very good. Goods selection of clothing, bought just what I was looking for.
2023年10月20日
GO Outdoors - Warrington (Express) からの回答
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent support from the salesman
2023年10月25日
GO Outdoors - Warrington (Express) からの回答
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Awful shopping experience with misleading pricing!!!!
Awful shopping experience!!!!. Yesterday I purchased two T shirts that I believed to be 2 for £25 according to the price tag, which seemed a good deal. When I got to the till I was told haughtily by the cashier that the signage is quite clear and the deal for the T shirts only applies if you had a membership card otherwise they were £36 for 2. She added the membership card costs an additional £5, I remarked that I was not stupid & I felt the signage had been misleading and misrepresented the cost. I went to look at the sign as wanted to photograph it with a view to sending it to the trading standards team. As I was taking a photo i was approached by a bruiser of a manager who asked was there a problem. I said i was taking a photo as i felt their signage had misrepresented the actual cost of the purchase. He abruptly said we are compliant with trading standards, and I overheard how you spoke to my member of staff.
I replied that i had merely said i would take a photo as found the signage misleading.
He continued to argue with me, at one point he looked really angry, in the end I said I was not well enough for all this hassle" and only wanted to buy the t shirts"
His manner was curt, dismissive, argumentative and abrupt....& I certainly did not feel like a valued customer. I was totally shocked & disappointed by the experience which has really upset me....
2023年9月19日
自発的なレビュー
GO Outdoors - Warrington (Express) からの回答
Hi Sharon,
Thanks for the review.
I am sorry to hear that you had a negative experience with our service in-store.
If you would like to discuss this further please contact us at onlinereviews@gooutdoors.co.uk quoting your review reference as the subject #TP1326 and provide your full name, store details and billing address so we can assist you with this further.
Kind regards,
Heena,
GO Outdoors Online Reviews Team.
Still haven’t received my table that I…
Still haven’t received my table that I ordered on 31/7/23
2023年8月10日
GO Outdoors - Warrington (Express) からの回答
Hi James,
I hope you're well and thank you for taking time to leave us a review.
I am sorry to hear about this and I understand your disappointment.
So we can discuss this further with yourself, please can you email us at onlinereviews@gooutdoors.co.uk and quote us the TrustPilot reference number: TP39303, along with the order number and the full billing address including postcode.
Kind regards,
Ethan,
GO Outdoors Online Review Team.
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