GO Outdoors - Wigan レビュー 

1,742
TrustScore 5段階評価の4.5

4.7

Wallgate, Caroline Street, WN3 4EL Wigan, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Asked Anthony for help with a camping cooker and gas bottle, the help we received was very professional he advised us and helped set it up. We used for the first time this weekend and was really sati... もっと見る

企業が回答しました

5つ星のうち5の評価

We booked a last minute first time camping trip and Christine was like our personal shopper, kitting us out with all the essentials and some fun gadgets for the kids. Great experience

企業が回答しました

5つ星のうち5の評価

Having Mandi and Paul assist me comprehensively ,with my purchase ,discount and interaction. Very much appreciated. Thank you.for the my new boots,cheers.

企業が回答しました

5つ星のうち5の評価

We came in at around 7:20pm 17/08/26 and was looking at tents. We didn’t get his name but the lad who helped us was so nice and made sure we knew about the 4 for £2 with the tent. He has short hair an... もっと見る

企業が回答しました


企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Wigan について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • Wallgate, Caroline Street, WN3 4EL, Wigan, 英国

  • 03443 876814

4.7

優良

TrustScore 5段階評価の4.5

1742件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(1,742)

過去12か月のレビュー数: 35,992

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great customer service from Gemma

I visited Go Outdoors in Wigan a few days ago as I’m looking for a new waterproof coat.
I met a lovely salesperson called Gemma who couldn’t have been more helpful .
She let me try on all the coats that liked and even went to get a work colleague from the warehouse that currently has one of the coats that I was interested in to tell me more about it.
Gemma was so helpful , such a professional approach to her work , I will definitely go back to this store for future purchases.
Thank you Gemma, you’re a star ⭐

2025年9月18日
自発的なレビュー
GO Outdoors - Wigan ロゴ

GO Outdoors - Wigan からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち4の評価

Hiking shoes

I wanted some hiking shoes but not sure which. Staff member helped with sizes. I have used the Merrel shoes now for hiking. Very comfy

2025年9月18日
GO Outdoors - Wigan ロゴ

GO Outdoors - Wigan からの回答

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち4の評価

Good range of walking shoes at…

Good range of walking shoes at reasonable prices but womens only start at size 4 with no option to order a size 3.

2025年9月18日
GO Outdoors - Wigan ロゴ

GO Outdoors - Wigan からの回答

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち4の評価

I knew broadly what I wanted

I knew broadly what I wanted, chose the walking shoes that I wanted. The gentleman who was in the shoe section wasn’t particularly engaging, he appeared slightly disinterested. Otherwise the usual positive experience.

2025年9月17日
GO Outdoors - Wigan ロゴ

GO Outdoors - Wigan からの回答

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I bought a bicycle in the Wigan Go…

I bought a bicycle in the Wigan Go Outdoor. The shop assistants are very kind. The bicycle specialist, Paul is very expert, helpful and conscientious.
When I went to pick up my new bicycle I got unwell feeling in the store. He looked after me very conscientiously until my husband arrived.
Next day when I was able to pick up the bike he set up it perfectly.

2025年9月16日
自発的なレビュー
GO Outdoors - Wigan ロゴ

GO Outdoors - Wigan からの回答

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

5つ星のうち5の評価

Called today for walking shoes

Called today for walking shoes. Nikki on footwear was very pleasant and helpful. So much so I bought a pair. Best of all they had my size in stock. Very satisfied Terry B.

2025年9月17日
自発的なレビュー
GO Outdoors - Wigan ロゴ

GO Outdoors - Wigan からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Nikki was very helpful and knowledgeable.

Nikki was very helpful and knowledgeable

2025年9月17日
自発的なレビュー
GO Outdoors - Wigan ロゴ

GO Outdoors - Wigan からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Thank you Sue and Zahleh, you really helped me 🙏

I wasn’t looking forward to shopping today as I wasn’t sure what I wanted for camping and cooking.
I asked a member of staff for help, her name was Sue.
She was brilliant. She asked me a few simple questions about what ideas I had and what budget I had. She walked me through my options and guided me, helping me get stuff, she really helped me. She also advised me on other stuff that I had not considered, but I can see now that I really need.
Once I had a trolley full of the stuff that I needed, Sue then introduced me to Zhaleh at the checkout.
Zhaleh advised me how to get over £50 of discount, I am over the moon. Thank you to Sue and Zhaleh for making my shopping experience so enjoyable 🙏

2025年9月16日
自発的なレビュー
GO Outdoors - Wigan ロゴ

GO Outdoors - Wigan からの回答

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち4の評価

Good range of items

Good range of items, with options for different prices ranges. The staff are always helpful and friendly. It would be helpful if the dressing rooms had chairs to test how clothes fit and to put your own clothes.

2025年9月11日
GO Outdoors - Wigan ロゴ

GO Outdoors - Wigan からの回答

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great Experience

Today Mandi & Paul Looked after me, they were a huge help with my items and nothing was too much trouble. Great sense of humour and we had a good laugh which made the experience more relaxing and enjoyable. Really great colleagues and a true asset to the business. There was an item out of stock, which stopped me from being able to get the bundle with my tent which was disappointing although the staff did explain that there was a delivery missing which may have caused that issue. Will visit again once the items i need are restocked.

2025年9月12日
自発的なレビュー
GO Outdoors - Wigan ロゴ

GO Outdoors - Wigan からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Service is amazing never had any issues…

Service is amazing never had any issues in exchanging or returning items that weren't right fitting or slight damage staff always find the best deal and discounts suited for me or my partner

2025年9月11日
自発的なレビュー
GO Outdoors - Wigan ロゴ

GO Outdoors - Wigan からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

5つ星のうち3の評価

False advertising …

Yet again you are advertising products available in the store and you haven’t got them yet again , I was in the Wigan store 2wk ago looking at fishing rods and there was a rod made up of 2 entirely different rods it came from another store according to your staff

2025年9月6日
GO Outdoors - Wigan ロゴ

GO Outdoors - Wigan からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent customer service

I was served today by a very helpful young man named Lucas, in the footwear department. He took the time to find the sandals I wanted and when they didn't have my size he explained my choices and checked out which other stores had my size. He then ordered them for me to be delivered to the Wigan store. Throughout the interaction Lucas was polite, well mannered and provided excellent customer service.

2025年9月6日
自発的なレビュー
GO Outdoors - Wigan ロゴ

GO Outdoors - Wigan からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

5 star customer service

Served by Nikki today she was really helpful and gave 5star customer support when purchasing items out of stock in the store

2025年8月31日
自発的なレビュー
GO Outdoors - Wigan ロゴ

GO Outdoors - Wigan からの回答

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great help as usual from Chris P at the…

Great help as usual from Chris P at the fishing department, always helpful and very friendly.
Would highly recommend 😊

2025年9月2日
自発的なレビュー
GO Outdoors - Wigan ロゴ

GO Outdoors - Wigan からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Served by chris in fishing department…

Served by chris in fishing department very help and always friendly to customers

2025年9月1日
自発的なレビュー
GO Outdoors - Wigan ロゴ

GO Outdoors - Wigan からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Was served by an extremely experienced…

Was served by an extremely experienced sales person who was both helpful and courteous his name Chris P Wigan store.
He was very professional and nothing was too much trouble for him
Outstanding service
P .Farrell

2025年8月29日
自発的なレビュー
GO Outdoors - Wigan ロゴ

GO Outdoors - Wigan からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Amazing lady

In 1 word.... Mandi. She was so knowledgeable and she actually cared about what I was buying. Asking me all the right question. She made my whole experience lovely. Thank you Mandi.

2025年8月27日
自発的なレビュー
GO Outdoors - Wigan ロゴ

GO Outdoors - Wigan からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち1の評価

The tent was a 2 man tent it would only…

The tent was a 2 man tent it would only fit one 7 years old in wot a load of bull this was a disaster weekend all because of go outdoors will not be going agen I have spent thousands in there never again ... Martin

2025年8月20日
GO Outdoors - Wigan ロゴ

GO Outdoors - Wigan からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

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