GO Outdoors - Wolverhampton レビュー 

2,761
•
TrustScore 5段階評価の5

4.8

Eagle Street, Bilston Road, WV2 2AQ Wolverhampton, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Found some walking trousers on the sale rack . Changing room opened up for me by helpful staff and at check out Sabrina dealt with my purchase in a cheerful and efficient manager and advised of a furt... もっと見る

企業が回答しました

5つ星のうち5の評価

Hi, I would definitely recommend the Wolverhampton store. Dealt with a chap called JJ who had a wealth of knowledge. Great customer services, showed me an amazing lace up technique for my hiking boot... もっと見る

企業が回答しました

5つ星のうち5の評価

What can I say, a lovely Montane windproof reduced down to £65 from £120! And not only that, free delivery to my local branch of Go Outdoors, which took only two days. Collection was easy, the staff w... もっと見る

企業が回答しました

5つ星のうち4の評価

A mixed experience- went in store to look at some decent walking boots but the only time I saw staff was as I walked out. So no advice given. However, having purchased online (with a discount code),... もっと見る

企業が回答しました


企業情報

  1. キャンプ用品店
  2. ・
  3. アクティブウェア店
  4. ランニング用品店
  5. 自転車屋
  6. 乗馬サービス
  7. 登山クラブ

GO Outdoors - Wolverhampton について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • Eagle Street, Bilston Road, WV2 2AQ, Wolverhampton, 英国

  • 01902 907455

4.8

優良

TrustScore 5段階評価の5

2761件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(2,761)

過去12か月のレビュー数: 36,702件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great service l

Great service from Mel and Abi today in helping me buy some new walking shoes and ensuring I was getting the best discounts.

2026年8月24日
自発的なレビュー
GO Outdoors - Wolverhampton ロゴ

GO Outdoors - Wolverhampton からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Popped in to about a dry robe type…

Popped in to about a dry robe type coat. Got exactly what I wanted. Good price no wait at the till serverd by a very pleasent young lady {abiy I believe}.

2026年8月24日
自発的なレビュー
GO Outdoors - Wolverhampton ロゴ

GO Outdoors - Wolverhampton からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Lovely and friendly customer service…

Lovely and friendly customer service from Ann-Marie and all the staff, thanks

2026年8月24日
自発的なレビュー
GO Outdoors - Wolverhampton ロゴ

GO Outdoors - Wolverhampton からの回答

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

5つ星のうち5の評価

Mel.

Mel, in the footwear department couldn't have been more helpful and funny as well

2026年8月23日
自発的なレビュー
GO Outdoors - Wolverhampton ロゴ

GO Outdoors - Wolverhampton からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Mel was really helpful when trying…

Mel was really helpful when trying chose walking boots. She was great at recommending boots for stability and terrain we were going to be hiking on. She was happy to help with getting sizes suggesting shoes and how to put them to the test in store.
Overall she was amazing and friendly.

2026年8月20日
自発的なレビュー
GO Outdoors - Wolverhampton ロゴ

GO Outdoors - Wolverhampton からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

First familly camping trip...

Visited the store to buy camping gear for our first family camping trip. The staff was super helpful, listened attentively, and gave great advice based on our needs. Fantastic customer service.

2026年8月11日
GO Outdoors - Wolverhampton ロゴ

GO Outdoors - Wolverhampton からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great, friendly staff

I'm going camping for the first time in ten years this year and so I had a fair few things to get. All the staff at the Wolves branch were attentive, friendly and helpful- Jess and Denton were a big help but I didn't get the names of the others that helped too unfortunately.

2026年8月18日
自発的なレビュー
GO Outdoors - Wolverhampton ロゴ

GO Outdoors - Wolverhampton からの回答

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Tanita was very informative

Tanita was very informative, helpful and friendly!

2026年7月21日
自発的なレビュー
GO Outdoors - Wolverhampton ロゴ

GO Outdoors - Wolverhampton からの回答

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Wiktoria was exceptionally helpful

2026年8月18日
自発的なレビュー
GO Outdoors - Wolverhampton ロゴ

GO Outdoors - Wolverhampton からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very pleasant staff Tansy was very…

Very pleasant staff Tansy was very professional and helpful

2026年8月16日
自発的なレビュー
GO Outdoors - Wolverhampton ロゴ

GO Outdoors - Wolverhampton からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Friendly and helpful

Friendly and helpful. It’s nice to be greeted with a smile.

2026年8月8日
GO Outdoors - Wolverhampton ロゴ

GO Outdoors - Wolverhampton からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Broken coolbox

Broken coolbox. Great staff, Sabrina and manager Marc were really helpful. Problem sorted without receipt, left shop with new item. Thank you for your help

2026年8月14日
自発的なレビュー
GO Outdoors - Wolverhampton ロゴ

GO Outdoors - Wolverhampton からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Friendly staff very approachable and…

Friendly staff very approachable and professional.

2026年8月11日
自発的なレビュー
GO Outdoors - Wolverhampton ロゴ

GO Outdoors - Wolverhampton からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helpful staff

Denton, Ann-Marie and Abi were so friendly and helpful

2026年7月28日
自発的なレビュー
GO Outdoors - Wolverhampton ロゴ

GO Outdoors - Wolverhampton からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Tanita and abiy are superstars

Tanita and abiy were superstars, very friendly and really helpful

Thank you very much!

2026年8月10日
自発的なレビュー
GO Outdoors - Wolverhampton ロゴ

GO Outdoors - Wolverhampton からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Mellissa was wonderful

Went in to look at tents and walking boots. Mellissa was so helpful and knowledgeable in the shoe section. She was also very enthusiastic and it was clear how much she cares for customers. I overheard her recognise a customer from the day before and remember their request

2026年8月8日
自発的なレビュー
GO Outdoors - Wolverhampton ロゴ

GO Outdoors - Wolverhampton からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Quick service

Sabrina served us today. Quick and efficient. Thank you

2026年8月10日
自発的なレビュー
GO Outdoors - Wolverhampton ロゴ

GO Outdoors - Wolverhampton からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Jess W went out of her way today to…

Jess W went out of her way today to find my member card on the system after I’d forgotten it!
Excellent service.

2026年8月7日
自発的なレビュー
GO Outdoors - Wolverhampton ロゴ

GO Outdoors - Wolverhampton からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち3の評価

Not received

Order placed 27 July and still not received. Finally received order after I complained. They said down to technical issues to why no updates where order was. Byt was at store the whole time

2026年7月27日
GO Outdoors - Wolverhampton ロゴ

GO Outdoors - Wolverhampton からの回答

Thank you for sharing your review with us in relation to your Click and Collect order.

We are sorry to hear that your Click & Collect order was not delivered to the selected store within the expected timeframe. We understand that this delay, along with the lack of communication, has caused considerable inconvenience and uncertainty. This is not the level of service we aim to provide.

We have reached out to you via the email address provided to discuss the status of your order further, our message will arrive in your inbox shortly.

Kind regards
GO Outdoors Customer Care Team.

5つ星のうち5の評価

Staff are fantastic ( Sabrina )

2026年8月5日
自発的なレビュー
GO Outdoors - Wolverhampton ロゴ

GO Outdoors - Wolverhampton からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

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