We had such a great experience with Shirley in Worcester today. Our 5 year old is usually very shy but Shirley put her straight at ease whilst she fitted her walking boots. She gave great advice and w... もっと見る
企業が回答しました
所在地
所在地を変更The Shambles 7-8, WR1 2RF Worcester, England, GB
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Not enough staff on the shop floor so had to wait a while for service but when we were served Shirley@Worcs 2592 was very helpful and thorough.
企業が回答しました
We were served brilliantly by Nicola and Shirley. Both so knowledgeable and patient with us as we had lots of questions. Excellent customer service. We would highly recommend.
企業が回答しました
Been trying to get hold of a Berghaus 500 Footprint for months but not had any luck near me (Brum) and not available online but popped in the Worcs store with little hope and thought I'd try my luck,... もっと見る
企業が回答しました
企業情報
GO Outdoors - Worcester (Express) について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
The Shambles 7-8, WR1 2RF, Worcester, England, 英国
4.9
優良
380件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
A warranty issue was resolved very…
A warranty issue was resolved very efficiently and with great politeness by Romie and Paul. I am a regular customer and this sort of service ensures future purchases!
2026年8月3日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Lovely staff
Lovely staff at the go outdoors Worcester store! Helped me pick out my osprey backpack which I am very happy with!
2026年7月31日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Finally got it with help from Ronnie
Been trying to get hold of a Berghaus 500 Footprint for months but not had any luck near me (Brum) and not available online but popped in the Worcs store with little hope and thought I'd try my luck, Ronnie went digging and found one out the back, legend!!
2026年7月29日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
We had such a great experience with Shirley!
We had such a great experience with Shirley in Worcester today. Our 5 year old is usually very shy but Shirley put her straight at ease whilst she fitted her walking boots. She gave great advice and we came away with everything we needed! Thank you so much Shirley for being so attentive!
2026年7月30日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Served today by Solace
Served today by Solace - very helpful - opened up the socks so I could try them on.
2026年7月28日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
We were served brilliantly by Nicola…
We were served brilliantly by Nicola and Shirley. Both so knowledgeable and patient with us as we had lots of questions. Excellent customer service. We would highly recommend.
2026年7月27日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Very helpful and knowledgeable member…
Very helpful and knowledgeable member of staff - Shirley
2026年7月25日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
I was helped by Shirley to help me fit…
I was helped by Shirley to help me fit some new walking boots for my Gold Dofe, she was extraordinarily helpful and knowledgeable and helped me chose the perfect boot. Very lovely and friendly atmosphere and such helpful and kind staff. Thank you so much!
2026年7月20日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
GO Outdoors - Worcester (Express) からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
A good shop
Had what I wanted at a reasonable price. Staff member was very helpful
2026年7月21日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Not enough staff on the shop floor so…
Not enough staff on the shop floor so had to wait a while for service but when we were served Shirley@Worcs 2592 was very helpful and thorough.
2026年7月20日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent customer service
The staff in the Worcester store are so friendly and helpful. I have visited the store twice this month and purchased walking boots, shorts and a waterproof jacket, and all the staff were wonderful. Special thanks to Shirley who served me today.
2026年7月20日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great service and prices
I came into the shop today for a sleeping bag and camping chairs. Liv was very helpful & friendly! Very happy with my purchases. Thank you!
2026年7月18日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Our experience was made great due to the wonderful Shirley …
Our experience was made great due to the wonderful Shirley 2592 Nothing was too much trouble. She gaves us time to think with no pressure at all. She is such an asset to Go Outdoors. Thank you Shirley for all of your knowledge and advice. I absolutely love my boots ♥️
2026年7月13日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Shirley was so helpful and polite
Shirley was so helpful and polite. She went over and above to tell us about other sizes and the product. She recommended shoe care products which we purchased. Shirley and her colleague helped us get everything we needed. Great shop. Thanks
2026年7月14日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Shirley at the Worcester store was so…
Shirley at the Worcester store was so thorough with a walking boot fitting. Fantastic service from someone who really cares about excellent customer service.
2026年7月9日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Worcester (Express) からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Got a lot of good advice from someone…
Got a lot of good advice from someone who had done a similar trek on what I would need and what to buy. Poor bloke (Paul) was being called around by a lot of folks for his expertise but he managed to jump
Back and forth between customers seamlessly.
2026年7月11日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Worcester (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Brilliant
Brilliant. We went to buy equipment for a bike packing tour but didn't know which products would suit what we needed. Good choice of products to choose from with a range of different budget prices.
Paul was amazing he had excellent product knowledge and vast personal experience of using the equipment so was able to advise us which would suit our needs best.
Came away feeling confident we have made the right choices.
2026年7月5日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
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