Shirley@2592 served me and was extremely helpful and friendly. I feel sorry for GO Outdoors staff having to explain the discount card to customers in their high street stores. Not so bad in the big wa... もっと見る
企業が回答しました
所在地
所在地を変更The Shambles 7-8, WR1 2RF Worcester, England, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Shirley was incredible. Having tried on several styles of walking shoes, which she ensured fitted correctly or otherwise, I finally decided on Merrell Mohab 3 GTX. Going to the cash desk to pay, I... もっと見る
企業が回答しました
Two of the member of staff Shirley and Danny were really helpful when I bought a pair of walking boots. Danny went out of his way to find my boots , put them aside so I could collect them the followin... もっと見る
企業が回答しました
On my home , I was lucky to bump into Nicola, @ Worcester bus depot , she was so pleasant , & told me she worked for Go outdoors in Worcester . I told her I needed a packable jacket , she advised... もっと見る
企業が回答しました
企業情報
GO Outdoors - Worcester (Express) について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
The Shambles 7-8, WR1 2RF, Worcester, England, 英国
4.9
優良
428件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Help Finding The Right Coat For Work
I was struggling to find the right coat for work. But then Liv helped me find the right one.
2026年10月25日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Small stiore, great staff, thanks Shirley…
Shirley@2592 was really helpful and friendly. This is a smaller store but has most things on display and the staff are really knowledgeable..
2026年10月21日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Worcester (Express) からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Served by Shirley@worcs2592
Served by Shirley@worcs2592
Shirley was very efficient & friendly.
A credit to ur store.
Thank you Shirley🙂
2026年10月19日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Excellent and helpful!
Both Shirley and Liv helped me today. They were extremely helpful, friendly and knowledgeable. The staff are always very good in this store. Thanks again for your help.
2026年10月23日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Shirley
Shirley provided excellent customer service, finding products and ensuring relevant discounts. Thank you!
2026年9月15日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Liam & Ronnie
Liam & Ronnie were both extremely helpful and polite. Having welcomed me into the store, Liam ensured I had the right size for my purchase and then Ronnie’s customer service was excellent when I paid. I thought they worked well together and really complimented each other in their approach, making my visit a pleasurable experience.
2026年10月20日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Romie gave excellent advice.
2026年10月20日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Everyone was very friendly and Lian was…
Everyone was very friendly and Lian was super helpful, helping me with advice about different gas tops for a new camping cooking system.
2026年10月12日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Shirley@2592 served me and was…
Shirley@2592 served me and was extremely helpful and friendly. I feel sorry for GO Outdoors staff having to explain the discount card to customers in their high street stores. Not so bad in the big warehouses such as Wolvrhampton. They have almost a monopoly on this type of merchandise now, but although I use my card and stores regularly it could possibly be managed better for the staff.
2026年10月2日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Popped in to look at some Rab jackets…
Popped in to look at some Rab jackets this. Shirley couldn’t have been more helpful. I prefer to shop in person where possible - but customer service this good is increasingly rare these days.
2026年10月10日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Great Customer Service
I was looking for a lightweight backpack. Shirley introduced herself and helped me navigate the range of choices available. Shirley was personable, professional and very knowledgeable. I had a very impressive customer experience.
2026年10月9日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Great customer service
Paul was well informed, helpful and patient while I was buying shoes. They had a good selection of hiking shoes.
2026年10月8日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Shirley helped fit me out with an…
Shirley helped fit me out with an osprey backpack, without her help and expert knowledge I would not have known how to pick the best fit, the weight is now on my hips where it should be.. thank you 😊
2026年10月3日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Worcester (Express) からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Went in to return a pair of boots after…
Went in to return a pair of boots after a home trial. No hassle at all. Very helpful and thorough lady did the refund. Excellent service all round.
2026年10月1日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Amy - fantastic service
I had fantastic service by Amy. She spent time discussing all options with me & made me feel that nothing was too much trouble.
2026年9月24日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Nicola was amazing and so helpful.
Nicola was excellent in advising us with the type of walking boots needed for my son’s DofE first expedition trip. Her knowledgeable information and other product recommendations were further useful purchases. Nicola’s informative and friendly approach was also extremely valued. Thanks so much.
2026年9月20日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Great service at Go Outdoors, Worcester
I went to Go Outdoors Worcester store today to buy new walking boots. Having only a vague idea what I wanted, it was wonderful to get excellent advice from store assistant, Nicola. From the relative benefits of leather v modern materials, durability of different types of boot and fitting, she was extremely knowledgeable. All that with a friendly demeanor, to go with a good range of product options. I was very pleased and look forward to getting out and about in my new boots.
2026年9月20日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Nicola was outstanding today
Nicola was outstanding today. Her patience, knowledge and opinion was much appreciated, as I tried on almost every pair of trainers in the shop! Thank you.
2026年9月20日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
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