Shirley@2592 served me and was extremely helpful and friendly. I feel sorry for GO Outdoors staff having to explain the discount card to customers in their high street stores. Not so bad in the big wa... もっと見る
企業が回答しました
所在地
所在地を変更The Shambles 7-8, WR1 2RF Worcester, England, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Shirley was incredible. Having tried on several styles of walking shoes, which she ensured fitted correctly or otherwise, I finally decided on Merrell Mohab 3 GTX. Going to the cash desk to pay, I... もっと見る
企業が回答しました
Two of the member of staff Shirley and Danny were really helpful when I bought a pair of walking boots. Danny went out of his way to find my boots , put them aside so I could collect them the followin... もっと見る
企業が回答しました
On my home , I was lucky to bump into Nicola, @ Worcester bus depot , she was so pleasant , & told me she worked for Go outdoors in Worcester . I told her I needed a packable jacket , she advised... もっと見る
企業が回答しました
企業情報
GO Outdoors - Worcester (Express) について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
The Shambles 7-8, WR1 2RF, Worcester, England, 英国
4.9
優良
429件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I visited the store today to purchase…
I visited the store today to purchase some hiking boots, and the sales associate was extremely helpful. She provided excellent assistance and ensured that the boots fit properly. Her name was Shirley
2026年8月18日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
GO Outdoors - Worcester (Express) からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Knowledgeable and Kind Staff
Visited today and were served by the lovely Solace. They helped us find exactly what we were looking for and explained the membership cards/discounts for us. Very knowledgeable and gave us great advice for our upcoming trip, thank you so much :) Planning on coming back already to have another look around!
2026年8月14日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Purchase of walking boits
Nicola at Worcester branch was helpful, attentive but not pushy. Good knowledge.
2026年8月11日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
The advice and friendly service from…
The advice and friendly service from Shirley and Nicola was exceptional. Very pleased with my purchase
2026年8月8日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
We were helped by Shirley@2592WORCS…
We were helped by Shirley@2592WORCS today & she was very calm & patient & really took time to make sure that we were looked after, as shopping as an adult with a 13 year old & a 9 year old, all of us neurodivergent & highly over-stimulated, is an extremely stressful experience-not only for us but for the unfortunate shop assistant that has to deal with us! Shirley seemed to understand straight away that we were struggling & reassure us & it was ultimately her kindness & understanding that not only made the sale but quite possibly turned our day around, so thank you Shirley 🤗
2026年8月6日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
very friendly and helpful
We were served by a very friendly and helpful assistant , Shirley@Worcs2592.
She explained clearly about the returns policy and the guarantee of 12 months on clothing . She also explained the membership card. It was a very good shopping experience. A big 👏 for Shirley.
2026年8月4日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Great service from Shirley
2026年8月4日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Hi,
4 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
A warranty issue was resolved very…
A warranty issue was resolved very efficiently and with great politeness by Romie and Paul. I am a regular customer and this sort of service ensures future purchases!
2026年8月3日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Lovely staff
Lovely staff at the go outdoors Worcester store! Helped me pick out my osprey backpack which I am very happy with!
2026年7月31日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Finally got it with help from Ronnie
Been trying to get hold of a Berghaus 500 Footprint for months but not had any luck near me (Brum) and not available online but popped in the Worcs store with little hope and thought I'd try my luck, Ronnie went digging and found one out the back, legend!!
2026年7月29日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
We had such a great experience with Shirley!
We had such a great experience with Shirley in Worcester today. Our 5 year old is usually very shy but Shirley put her straight at ease whilst she fitted her walking boots. She gave great advice and we came away with everything we needed! Thank you so much Shirley for being so attentive!
2026年7月30日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Served today by Solace
Served today by Solace - very helpful - opened up the socks so I could try them on.
2026年7月28日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
We were served brilliantly by Nicola…
We were served brilliantly by Nicola and Shirley. Both so knowledgeable and patient with us as we had lots of questions. Excellent customer service. We would highly recommend.
2026年7月27日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Very helpful and knowledgeable member…
Very helpful and knowledgeable member of staff - Shirley
2026年7月25日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
I was helped by Shirley to help me fit…
I was helped by Shirley to help me fit some new walking boots for my Gold Dofe, she was extraordinarily helpful and knowledgeable and helped me chose the perfect boot. Very lovely and friendly atmosphere and such helpful and kind staff. Thank you so much!
2026年7月20日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
GO Outdoors - Worcester (Express) からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
A good shop
Had what I wanted at a reasonable price. Staff member was very helpful
2026年7月21日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Not enough staff on the shop floor so…
Not enough staff on the shop floor so had to wait a while for service but when we were served Shirley@Worcs 2592 was very helpful and thorough.
2026年7月20日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent customer service
The staff in the Worcester store are so friendly and helpful. I have visited the store twice this month and purchased walking boots, shorts and a waterproof jacket, and all the staff were wonderful. Special thanks to Shirley who served me today.
2026年7月20日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
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