Shirley@2592 served me and was extremely helpful and friendly. I feel sorry for GO Outdoors staff having to explain the discount card to customers in their high street stores. Not so bad in the big wa... もっと見る
企業が回答しました
所在地
所在地を変更The Shambles 7-8, WR1 2RF Worcester, England, GB
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レビュアーのコメントを見てみましょう
Shirley was incredible. Having tried on several styles of walking shoes, which she ensured fitted correctly or otherwise, I finally decided on Merrell Mohab 3 GTX. Going to the cash desk to pay, I... もっと見る
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Two of the member of staff Shirley and Danny were really helpful when I bought a pair of walking boots. Danny went out of his way to find my boots , put them aside so I could collect them the followin... もっと見る
企業が回答しました
On my home , I was lucky to bump into Nicola, @ Worcester bus depot , she was so pleasant , & told me she worked for Go outdoors in Worcester . I told her I needed a packable jacket , she advised... もっと見る
企業が回答しました
企業情報
GO Outdoors - Worcester (Express) について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
The Shambles 7-8, WR1 2RF, Worcester, England, 英国
4.9
優良
429件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Happy customer
Severed by Shirley who I found very polite and knowledgeable. Good quality clothes at a affordable price.
2026年6月18日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Great service
Great service from Lian and Shirley who helped us to find the products we wanted, facilitated trying them on, and gave helpful advice.
2026年6月12日
自発的なレビュー
Iwas served by Shirley and she was very…
Iwas served by Shirley and she was very helpful and friendly
2026年6月11日
自発的なレビュー
Excellent advice.
2026年6月10日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Shirley was extremely helpful and…
Shirley was extremely helpful and polite, she was also very knowledgeable and was able to answer all the questions I had regarding my purchase. Great customer service.
2026年6月8日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Great customer care
Great customer care, went in for some walking boots for my son, Shirley got several sizes and took the time to ensure they fit properly. Highly recommend a visit if your child needs foot wear as they take the time they need to ensure you get what is right for you
2026年6月6日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Exceptional Help Choosing Walking Boots
I received exceptional service from Shirley when I purchased a pair of Scarpa walking boots in February. She knew everything about the different types of boots on sale and guided me to the ones that were right for me and the type of walking I do. She was extremely patient and nothing was too much trouble. I have used the boots regularly over the last few months and they are perfect. I love them. Thank you Shirley!
2026年2月26日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Shirley was amazing and she has given…
Shirley was amazing and she has given me confidence to buy from this store in the future 🙂
2026年5月22日
GO Outdoors - Worcester (Express) からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Servered by Shirley@Worcs
Servered by Shirley@Worcs, who was again very helpful and knowledgable about the product range for what items I was looking for.
Great customer service would highly recomment this store
2026年5月19日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Very helpful and good customer service
Very helpful and good customer service, from Shirley @ Worcs 2592
2026年6月4日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Romie was v helpful in my trip to…
Romie was v helpful in my trip to Worcester today. Thanks.
2026年6月3日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Staff were very helpful but stock…
Staff were very helpful but stock record we not as shown on website, this was also the case at nearby store. Romie was very polite & helpful trying to sort out the situation.
2026年6月3日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Thanks for the review.
We're grateful you felt it worthy of 4 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Very helpful staff and excellent shop
Very helpful staff and excellent shop
Assisted by Shirley @Worcs 2592
2026年6月1日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Shirley at Worcester 2592
Shirley at Worcester 2592 was absolutely incredible, willing to wait on me hand and foot. Outstanding service!
2026年6月1日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
The staff are very helpful and patient
The staff are very helpful and patient, I must have tried on every pair of shoes in the shop before I chose a pair. Thank you.
2026年5月24日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
What a lovely visit to store Solace…
What a lovely visit to store Solace your instore customer service rep was so helpful with us in buying foldable chairs and making sure we brought the right ones for us and telling us we had another colour available which my husband went with the blue instead of black we will be back to buy more for our 2 kids buy one get one half price is a fab deal sSolace was a friendly staff member credit to your store 👏🏻
2026年5月30日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Great experience and service.
Great experience from start to end. Solace and Ronnie were attentive, helpful and I left with exactly what I can in looking for.
2026年5月28日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
GO Outdoors - Worcester (Express) からの回答
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
I found shirterey a very young lady
I found shirterey a very young lady. And very helpful
2026年5月26日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Needed a pair of walking boots
Needed a pair of walking boots. Chose Berghaus Hillmaster II GTX. Shirley (2592) was very knowledgeable and helpful. Also looked at Brasher, Meindl and Scarpa. Thankyou.
2026年5月5日
自発的なレビュー
GO Outdoors - Worcester (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
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