GO Outdoors - Worcester (Express) レビュー 

401
TrustScore 5段階評価の5

4.9

The Shambles 7-8, WR1 2RF Worcester, England, GB


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5つ星のうち5の評価

On my home , I was lucky to bump into Nicola, @ Worcester bus depot , she was so pleasant , & told me she worked for Go outdoors in Worcester . I told her I needed a packable jacket , she advised... もっと見る

企業が回答しました

5つ星のうち5の評価

Having searched for sometime for a particular item with no success, I visited the Worcester branch of Go Outdoors. I was assisted by a very helpful sales person (Nicola) who went out of her way to fin... もっと見る

企業が回答しました

5つ星のうち4の評価

Two of the member of staff Shirley and Danny were really helpful when I bought a pair of walking boots. Danny went out of his way to find my boots , put them aside so I could collect them the followin... もっと見る

企業が回答しました

5つ星のうち4の評価

Limited stock in Worcester store. Seems to sell lower end Companies like Peter Storm. NB. The Rab contact gloves only deserve a 1 star as fingers are too long and the contact fabric is so annoying tha... もっと見る

企業が回答しました


企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Worcester (Express) について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • The Shambles 7-8, WR1 2RF, Worcester, England, 英国

4.9

優良

TrustScore 5段階評価の5

401件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(401)

過去12か月のレビュー数: 35,238

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Super friendly and helpful staff

Super friendly and helpful staff, even when the store was busy. Solved any issues with friendly service.

2026年3月22日
自発的なレビュー
GO Outdoors - Worcester (Express) ロゴ

GO Outdoors - Worcester (Express) からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helpful support from Shirley@2592 Worcs

Helpful support from Shirley@2592 Worcs

2026年3月13日
自発的なレビュー
GO Outdoors - Worcester (Express) ロゴ

GO Outdoors - Worcester (Express) からの回答

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Professional and knowledgeable

Shirley helped me buy a sleeping bag. She listened to my requirements and gave me helpful advice and tips. She was very professional and patient. I used the sleeping bag at the weekend and it was perfect

2026年3月11日
自発的なレビュー
GO Outdoors - Worcester (Express) ロゴ

GO Outdoors - Worcester (Express) からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち4の評価

Boots and their care

Two of the member of staff Shirley and Danny were really helpful when I bought a pair of walking boots. Danny went out of his way to find my boots , put them aside so I could collect them the following day. Shirley was really helpful exposing how to maintain and clean my boots. They were helpful thoughtful and I was impressed by their service.

2026年2月25日
自発的なレビュー
GO Outdoors - Worcester (Express) ロゴ

GO Outdoors - Worcester (Express) からの回答

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Good advice and help with no pressure…

Good advice and help with no pressure from Shirley @2592.

2026年3月9日
自発的なレビュー
GO Outdoors - Worcester (Express) ロゴ

GO Outdoors - Worcester (Express) からの回答

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Really quick and easy transaction for a…

Really quick and easy transaction for a Nebo lantern today. Customer service from Shirley was absolutely spot on!

2026年3月7日
自発的なレビュー
GO Outdoors - Worcester (Express) ロゴ

GO Outdoors - Worcester (Express) からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I purchased a new waterproof

I purchased a new waterproof and the Lady that served me asked if I required some Nik Wax . She then went on to explain to me all about it , giving me instructions on how to use it . She was very knowledgable and took the time to explain everything. I was very impressed.Lovely Lady called Shirley @ 2592 Worcs

2026年3月3日
自発的なレビュー
GO Outdoors - Worcester (Express) ロゴ

GO Outdoors - Worcester (Express) からの回答

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

5つ星のうち5の評価

DofE experts

We went into store to get my daughter sorted for DofE suitable walking boots. We were served by Shirley (worcs 2592) who was great. She gave really helpful advice to my daughter on how to lace the boots, did a full check of the fit and gave advice on how to walk them in at home first. Highly recommend!

2026年2月28日
自発的なレビュー
GO Outdoors - Worcester (Express) ロゴ

GO Outdoors - Worcester (Express) からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Purchasing a pair of boots and exemplary service.

I needed to find a pair of boots for my friend after my recent online purchase from Go Outdoors failed at the delivery stage resulting in a speedy refund. Shirley dealt with my initial request and found the right size for the boot brand requested. Result! Shirley proceeded to inform me about boot manufacture, goretex, cleaning and care of said boots, guarantees and return options. Furthermore she divulged organisational good practise with in house training staff receive. And even added her own story of her walking trip in Snowdonia under less than clement conditions. Finally she sorted out the discount (YHA) and payment due which matched my previous online purchase. My overall experience of the episode left me in awe of her outstanding knowledge and devotion to the highest level of customer service and interaction. Well done. And furthermore its great Worcester now has a Go Outdoors branch and a proper local outdoors shop. A happy customer!!

2026年3月3日
自発的なレビュー
GO Outdoors - Worcester (Express) ロゴ

GO Outdoors - Worcester (Express) からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Supreme

Supreme. Probably the most helpful and well-informed sales person anywhere in Worcester. For boots and jackets, don't muck about online shopping. Go to Worcester. All the staff are nice but Shirley@Worcs2592 was knockout. Thank you.

2026年2月28日
自発的なレビュー
GO Outdoors - Worcester (Express) ロゴ

GO Outdoors - Worcester (Express) からの回答

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Today we received excellent customer…

Today we received excellent customer service from Shirley @2592 worcs
She was really polite and very helpful. A lovely start to our day.

2026年3月2日
自発的なレビュー
GO Outdoors - Worcester (Express) ロゴ

GO Outdoors - Worcester (Express) からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I was served by a very helpful lady…

I was served by a very helpful lady called Shirley, she really helped me with finding the right product that I needed and help fit it as well.

2026年2月24日
自発的なレビュー
GO Outdoors - Worcester (Express) ロゴ

GO Outdoors - Worcester (Express) からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great Service!

I was served by Shirley who could not have been more helpful. She was very well informed and nothing was too much trouble.

2026年2月24日
自発的なレビュー
GO Outdoors - Worcester (Express) ロゴ

GO Outdoors - Worcester (Express) からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Received really good

Received really good, attentive customer help with buying new dog walking boots. Thank you Sim-great experience and such friendly service. We will come again!

2026年2月21日
自発的なレビュー
GO Outdoors - Worcester (Express) ロゴ

GO Outdoors - Worcester (Express) からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I went in on Thursday 19/02/26

I went in on Thursday 19/02/26. I was greeted politely at the door then left to browse without being hassled. When I needed help I asked for and received it from a sales assistant called Shirley, the same lady at the door. There was a members' sale on and she explained it all without being over effusive. She is a credit to the store.

2026年2月19日
自発的なレビュー
GO Outdoors - Worcester (Express) ロゴ

GO Outdoors - Worcester (Express) からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Really helpful and pleasant service…

Really helpful and pleasant service from Shirley (S2592) when I was looking at the different types of non-slip grippers for shoes. I was clueless about them, so she took time to explain the difference between them, show me how each worked, and helped find the most suitable pair. Really lovely to find staff like Shirley, will definitely visit again due to this excellent service.

2026年1月8日
自発的なレビュー
GO Outdoors - Worcester (Express) ロゴ

GO Outdoors - Worcester (Express) からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service

Great service. Shirley @Worcs 2592 was extremely helpful when I was looking to buy new walking boots.

2026年2月18日
自発的なレビュー
GO Outdoors - Worcester (Express) ロゴ

GO Outdoors - Worcester (Express) からの回答

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent and informative sales…

Excellent and informative sales assistant, Paul, who told us everything we needed to know about D of E equipment.

2026年2月19日
自発的なレビュー
GO Outdoors - Worcester (Express) ロゴ

GO Outdoors - Worcester (Express) からの回答

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Nicola and Daisy are very knowledgeable…

Nicola and Daisy are very knowledgeable about the products, helpful and a level of customer service which is often missing from the high street.

2026年2月18日
自発的なレビュー
GO Outdoors - Worcester (Express) ロゴ

GO Outdoors - Worcester (Express) からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Good knowledge and took time

Paul was really knowledgeable and really took time to explain the pros/cons/features of the backpacks we were looking at. He gave us the confidence to make a sound purchase.

2026年2月11日
自発的なレビュー
GO Outdoors - Worcester (Express) ロゴ

GO Outdoors - Worcester (Express) からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

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