GotPrint レビュー 8,839

TrustScore 5段階評価の4

4.1

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Overall, the best quality best prices best customer service. I've used got print for many projects and they beat the competitors every time. Absolutely amazing. I own a music business and a publishing... もっと見る

企業が回答しました

5つ星のうち3の評価

The customer should be able to replace an image from the "upload landing" page. Unable to edit image without starting over each time. This is too time consuming, especially since the site moves so s... もっと見る

企業が回答しました

5つ星のうち4の評価

Good interface and the ordering process was relatively easy, except for having to refresh in order to upload files ... Took me a minute or two to figure that one out. I'm on an AirBook, FYI

企業が回答しました

5つ星のうち5の評価

We have been using GP for many years now. Above all the ease of the ordering process is amazing. And if you ever run into any issues their customer service service reps are superb! Keep up the great w... もっと見る

企業が回答しました

企業情報

  1. デジタル プリント サービス
  2. メディア会社

当該企業による記述

Awesome Prices, Always - Since we started in 2001 as a small, family-run print shop, our main goal has been simple: to give you fast, easy, and super economical service without ever sacrificing quality. Because we're 100% family-owned, we don't have outside investors to report to—we just report to you! That means we keep our prices low by running efficient, modern facilities, passing all the savings right back to you. We live by our 'low price promise' and insist on industry-leading quality. We're so sure you'll love what you get that we back it up with a 100% satisfaction guarantee for first-time customers. That's our promise that you'll get great prints every time! Whether you're a small business owner or just printing for fun, we're here to help you shine! With production facilities across the U.S. (in California, Texas, and Kentucky), we've got the reach to deliver responsive, quality service to customers everywhere.

100% Satisfaction Guarantee

First-time Customer? No Problem!

100% Satisfaction Guarantee for first time customers. We take every effort to alleviate your worries so you can focus on marketing your materials. If any issue should arise, please submit an "Order Issue" ticket through your order page. Please provide as much detail as possible, and one of our representatives will respond within 1-2 business days for assistance. You can also reach us at info@gotprint.com for assistance.

連絡先

4.1

ほぼ満足

TrustScore 5段階評価の4

8839件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

questionable shipping times

Shipping rates are very unclear---it says regular shipping is up to 6 business days, which would be 10/3, but they know how to get you to pay extra for shipping because they say it could be up to 10/9 for the signs to arrive. I get tired of being taken advantage of, but I have no choice.

2025年9月24日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi Nicole, we thank you for your feedback. When you are free, please contact our friendly Customer Service so we can explain the shipping dates. We value your business and look forward to speaking with you. Have a great day.

5つ星のうち5の評価

I am very satisfied with their…

I am very satisfied with their services. All the products I have printed have been of excellent quality, delivered with great attention to detail. The entire process was smooth and professional. I am truly happy with the results and would highly recommend them to anyone looking for quality and reliability.

2025年9月22日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

We're happy to hear that you're satisfied with our services. It's great to know the products you printed were of excellent quality and delivered with great attention to detail. We appreciate your recommendation!

5つ星のうち5の評価

Website is easy to use and customer…

Website is easy to use and customer service from previous orders has always been helpful

2025年9月20日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi Pacific Grove, we're happy to hear that our website is easy to use and that our customer service has been helpful in the past. Thank you for your positive feedback!

5つ星のうち5の評価

Thank you

Thank you! You are greeeeeeat!

2025年9月18日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

We appreciate your kind words! We are so glad you had a great experience with our services; it means a lot to us. Have a wonderful day.

5つ星のうち5の評価

Good prices

Good prices, good service, happy with my business cards

2025年9月16日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

We're happy to hear that you were satisfied with our prices and service, and that you love your business cards. Thank you for your feedback!

5つ星のうち5の評価

Got Print is consistently the best

Got Print is consistently the best business card designer out there. You can generate business cards to your liking, then purchase them at a great value. I've been buying from Got Print for around 15 years!

2025年9月16日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

We're happy to hear that you consistently have a great experience designing and purchasing business cards with us! Thank you for your long-term support over the past 15 years.

5つ星のうち5の評価

So far so good

So far so good! Waiting on them to arrive.

2025年9月12日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi Robert, we appreciate you for choosing GotPrint and are excited for you to receive it! We hope you enjoy your purchase when it arrives. Thanks!

5つ星のうち5の評価

GotPrint was so kind to cover a mistake…

GotPrint was so kind to cover a mistake that I (the Customer) made but didn't notice until I got the box of Postcards. They were kind enough to give me nearly $100 back in Store Credit so I could order replacements again. Their response time during the whole experience of reporting the issue and resolving it was fast and felt genuinely sincere, and in the end rescued $97.78 I would have otherwise lost – so that really meant a lot! The quality of the 1,000 16pt Postcards was great, especially since their pricing per notecard (just under 10¢) was the best on the internet (as of September 2025) as I did a thorough deep dive on best pricing from 17 websites (both large and small, from Walmart to Walgreens, Zazzle, VistaPrint, Moo.com, PrintPlace, PrintRunner, etc.). GotPrint's 16pt cardstock was the same price as the next best option which was 14pt from PrintRunner.com. Thank you so much, GotPrint!

2025年9月11日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

We appreciate you sharing your experience. We're happy to hear that our team could assist with the order issue and provide a helpful solution. It's great to know you were pleased with the postcard quality and pricing. Thank you for your feedback!

5つ星のうち3の評価

Great Pricing, Boo Boo Website

Great Pricing, and every product I have gotten so far has been good quality. HOWEVER, The website itself is super laggy, and consistently gets stuck uploading designs, or gets stuck getting ready to upload designs. Add to this that after you check your proof and everything looks good, 99% of the time I still receive an automated email telling me how they ran into an issue and they're requesting a new upload. I've ignored these and have gotten good quality products so far, but I'm pretty sure that it's automated so that if they make a mistake on their end, they can always claim "Well you were told there was an issue" but apparently there's almost always an issue. IF IT LOOKS LIKE MY PROOF THAT I OK'D, ITS FINE. STOP ASKING FOR NEW UPLOADS LOL.

Even with these issues I find myself coming back to use them time & time again, but I wish their system was better man.

2025年9月11日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi Ethan, our apologies for any inconvenience you may have experienced. We do ask for all submitted files to be print-ready to avoid such delays and to avoid any surprises with the final printed product. Our Customer Service team is available to assist by phone or chat if you ever need assistance. You can also reach out to us should your order not come out how you were expecting and we'll be happy to help. We appreciate your feedback and continued business. Thank you.

5つ星のうち5の評価

Quick and easy once I located the product I wanted

Quick and easy once I found my product. I am nervous about the colors - the last order the colors were great this one in the pdf looked dull - I hope they aren't dull.

2025年9月11日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi Poppy, we're glad you found your product easily. We recognize your concern about the colors and hope they meet your expectations. Thanks for your feedback.

5つ星のうち5の評価

Easy to order

Easy to order, and good price.

2025年9月10日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi Jennifer, we're happy to hear that ordering was easy, and you found a good price. Thank you for your feedback!

5つ星のうち5の評価

Love GotPrint

Love GotPrint. They've helped me with several school events and I plan to continue using their wonderful services.

2025年9月5日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi Priscilla, we're happy to hear that our services have been beneficial for your school events! Thank you for your wonderful feedback, and we look forward to assisting you again.

5つ星のうち3の評価

Shipping is bad

the shipping is supper high at least 10 to 15 dollars for basic intentions

2025年9月8日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi Roberto, we appreciate your feedback. We had one of our friendly Supervisor try to reach you; when you are free, please contact us as we are happy to discuss the shipping fees on your order. We value your business and feedback! Thank you.

5つ星のうち5の評価

Happy and confident prior customer.

Easy to follow ordering instructions, checkout was a breeze. Prior purchases provided me with confidence in GotPrint's great prices, quality work and great service.

2025年9月6日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi Allen, we're happy to hear that you found our ordering process easy and checkout a breeze. We appreciate your confidence in our prices, quality, and service from previous experiences. Thanks for your positive feedback!

5つ星のうち5の評価

Website was user friendly

Website was user friendly. Chat was informative.

2025年9月6日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi Louise, we're happy our website was user-friendly and our chat was informative. Thank you for your positive feedback; we appreciate it!

5つ星のうち4の評価

Instant proof bleed lines not matching the templates

I've been using this site for 12+ years and Until now it's always been a 5 star stellar experience. This is the first time I've ever had ANY issue with ordering through got print. The website's instant proof is consistently glitching, where the cut, safety, and bleed lines are not in the same place as the templates leading to uncertainty about how the prints will come out. The website also keeps telling me my files are not in CMYK, which isn't true. I emailed and called and only got instructions to update browser, try a different browser, clear cache, and check my files - but it's been an issue no matter what computer/device/location I'm using and I've quadruple checked my files and strictly used their templates. There's nothing wrong on this end and it feels like I'm being forced to use manual proofing rather than being listened to. Very frustrating! Again, I've always been very very happy until now so I'm rather surprised and hope it's fixed soon.

2025年9月4日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

We appreciate your long-term patronage and are sorry to hear about the issues you're experiencing with the proofing process. We understand your frustration with the inconsistencies in the cut, safety, and bleed lines, as well as the CMYK file errors. We're looking into these issues to ensure our templates and website tools are functioning correctly. We value your feedback.

5つ星のうち2の評価

Loved them until they cancelled my tax exempt status.

UPDATE: Even the reply to this review is ignoring the Idaho admin code that I have referenced in this review. Under this code, all items that we have ever purchased from GotPrint should be tax exempt and this has been honored in the past. Uncertain why the company's policy has changed, or why they are not working with this Idaho admin code.
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I loved GotPrint until they decided to revoke my company's tax exempt status. I work for a manufacturer/reseller in Idaho and we have been using GotPrint for years and years with no issue--we have even sent many customers directly to GotPrint to send them more business.

Then, a couple weeks ago they notified me that they would be reviking my company's ability to purchase goods tax exempt from them--even though we had a valid state reseller's permit on file and all of the items that we had ever purchased from them fell under the Idaho law as being able to be purchased tax exempt (Idaho Admin Code r.35.01.02.051, Section 07).

I have been patiently working with their team for the past few weeks to see if we can come to a solution that will allow us to continue purchasing from GotPrint. But regardless of our long vendor history with them, I have just been informed that they will not be able to extend our ability to purchase tax exempt.

This is very strange, majorly disrupts our company's work flow, and has me wishing that I had never praised the company or sent any more businessmen theor way to do business.

2025年9月3日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi Taylar, we’re sorry for the frustration this caused. We absolutely honor tax-exempt status for customers on items that qualify. However, certain products are not eligible for exemption, and in those cases, tax must still be collected. Our Accounting team has carefully reviewed your order and confirmed this applies here. If you’d like to go over the details or have any further concerns, please don’t hesitate to reach out to our Customer Service team and ask for a supervisor. We’re happy to walk you through it. Thank you for your understanding.

5つ星のうち1の評価

I used Gotprint for hanging banners


I used Gotprint for hanging banners. I will NEVER use them again. It took 2-3 weeks to get my first banner. When I got it, it was folded with the ink sides facing each other so all of the ink stuck to places it wasn't suppose to, it was tore off areas where it was supposed to be. It took 3 days to get a response on the issue and another 2 weeks to get a reprint. They are slow, customer support is rude and not helpful, and the product is crap. I run an agency so I order a lot of materials. No way will I ever use them for a client. I lost their business over this issue.

2025年8月29日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi there, sorry to hear about the issue related to your Hanging Banner(s) order. We would like to help. We just need a bit more information to get a claim in process for you. Please contact our friendly customer service team and ask for a Supervisor. Thank you.

5つ星のうち4の評価

Great Prices

Great Prices, designer on Iphone has work left to desired. works much better on a pc

2025年9月2日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi Chris, we're glad you appreciate our prices and thank you for the feedback. Have a great day.

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