GotPrint レビュー 8,838

TrustScore 5段階評価の4

4.1

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Overall, the best quality best prices best customer service. I've used got print for many projects and they beat the competitors every time. Absolutely amazing. I own a music business and a publishing... もっと見る

企業が回答しました

5つ星のうち3の評価

The customer should be able to replace an image from the "upload landing" page. Unable to edit image without starting over each time. This is too time consuming, especially since the site moves so s... もっと見る

企業が回答しました

5つ星のうち4の評価

Good interface and the ordering process was relatively easy, except for having to refresh in order to upload files ... Took me a minute or two to figure that one out. I'm on an AirBook, FYI

企業が回答しました

5つ星のうち5の評価

We have been using GP for many years now. Above all the ease of the ordering process is amazing. And if you ever run into any issues their customer service service reps are superb! Keep up the great w... もっと見る

企業が回答しました

企業情報

  1. デジタル プリント サービス
  2. メディア会社

当該企業による記述

Awesome Prices, Always - Since we started in 2001 as a small, family-run print shop, our main goal has been simple: to give you fast, easy, and super economical service without ever sacrificing quality. Because we're 100% family-owned, we don't have outside investors to report to—we just report to you! That means we keep our prices low by running efficient, modern facilities, passing all the savings right back to you. We live by our 'low price promise' and insist on industry-leading quality. We're so sure you'll love what you get that we back it up with a 100% satisfaction guarantee for first-time customers. That's our promise that you'll get great prints every time! Whether you're a small business owner or just printing for fun, we're here to help you shine! With production facilities across the U.S. (in California, Texas, and Kentucky), we've got the reach to deliver responsive, quality service to customers everywhere.

100% Satisfaction Guarantee

First-time Customer? No Problem!

100% Satisfaction Guarantee for first time customers. We take every effort to alleviate your worries so you can focus on marketing your materials. If any issue should arise, please submit an "Order Issue" ticket through your order page. Please provide as much detail as possible, and one of our representatives will respond within 1-2 business days for assistance. You can also reach us at info@gotprint.com for assistance.

連絡先

4.1

ほぼ満足

TrustScore 5段階評価の4

8838件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち2の評価

We ordered business cards from…

We ordered business cards from GotPrint. If I had found the Yelp reviews before I ordered I would have gone elsewhere from the start. But unfortunately I found them now after we placed and received our order.

All of the cards are printed off center and the matte paper upgrade option feels like something I could have printed at home. The edges are not smooth and the cards are very thin.

After some back and forth with customer support they offered to reprint one of the 4 cards we ordered and provide a $25.19 store credit. Here is their response... "We apologize for any inconvenience this issue may have caused. Please be advised that we can provide you with either a Store Credit of $25.19 OR a free reprint for set 3 with the understanding we do reserve a 1/16 cut shift tolerance."

EDIT: They ended up refunding the entire order without further communication to me. I guess they saw the one star review. Revised above to two star review.

2026年4月22日
自発的なレビュー
5つ星のうち5の評価

Awesome selection

Awesome selection. Great prices. Easy to navigate.

2026年4月21日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

We're glad you found our selection awesome and easy to navigate, with great prices. Thank you for your positive feedback!

5つ星のうち4の評価

Good interface and the ordering process…

Good interface and the ordering process was relatively easy, except for having to refresh in order to upload files ... Took me a minute or two to figure that one out. I'm on an AirBook, FYI

2026年4月19日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

We're glad the ordering process was easy. We appreciate you letting us know about the refresh issue you experienced while uploading files on your AirBook. We'll investigate this further. Thanks for the feedback!

5つ星のうち1の評価

I did live chat to see if I could…

I did live chat to see if I could receive a discount or shipping code. They directed me to a site for coupons which none of them would work. I have been a customer of yours in the past and have loved the products I have ordered, but I do feel like I was overcharged for shipping today. I am disappointed.

2026年4月18日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi Gina, thank you for bringing this to our attention. One of our Supervisors tried reach you, but was not able to get through. When you are free, please contact us; we would like to further discuss the status of your order. Thank you for your support!

5つ星のうち1の評価

just awful

just awful. over half of the order defective, and they wanted to offer a "store credit" which never came, and for less than the actual damaged/defective prints. WHAT? !!! and when I showed them the business cards I ordered were also defective they claimed that the dozens I showed them were "test prints". nope. the total number was 1000 even inclusive of these dozens of "test prints". just an awful experience.

2026年4月11日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

We regret to hear about the issues with your order and the store credit. We're also concerned about the business cards. Thank you for bringing this to our attention. We need more information regarding your account. When you are free, please contact our Customer Service team. We are always happy to help. Thank you.

5つ星のうち5の評価

Easy

Easy, you also have the best (and compleatly free!) sample pack. Very impressive, give that person a raise! So thoughtful. Will order more and other things as my business grows!

2026年4月16日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

We're happy to hear that you found our sample pack helpful and easy to use! We appreciate your kind words and are grateful for your support as your business expands.

5つ星のうち5の評価

We have been using GP for many years…

We have been using GP for many years now. Above all the ease of the ordering process is amazing. And if you ever run into any issues their customer service service reps are superb! Keep up the great work!

2026年1月1日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

We're happy to hear that the ordering process is easy for you. It's great to know our customer service is superb! We appreciate your many years of support and your kind words.

5つ星のうち1の評価

Never again!!!

This was my attempt to place a second order with this company. I needed 11,500 postcards, but they would not accommodate me. They told me to order either 15,000 or 10,000 and then order an additional 1,500 at the highest rate. Absolutely absurd!!!

2026年4月14日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi Doron, we appreciate you bringing this to our attention. We regret we couldn't fulfill your exact postcard quantity request. We are limited to the qty's we can do. A Supervisor tried reaching you to further discuss, but was unsuccessful. Please, contact out friendly Customer Service team if more assistance is needed. Thank you.

5つ星のうち3の評価

i didn't like the way that the template…

i didn't like the way that the template system worked

2026年4月14日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi Goddess, we appreciate your feedback and regret that the template system was not to your liking. If you need help in the future, please contact our friendly Customer Service team as we are happy to help! Thank you.

5つ星のうち3の評価

Platform Too Time Consuming

The customer should be able to replace an image from the "upload landing" page. Unable to edit image without starting over each time. This is too time consuming, especially since the site moves so slowly. Annoying! I hope my stickers arrive by Tues next week after all of this

I also couldn't not place my full order because the shipping is more than the items. So, I will need to place in small orders.

2026年4月14日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi Thomala, our Supervisor team tried to contact you but was unsuccessful in reaching you. Please contact our friendly Customer Service team and ask for a Supervisor. We look forward to resolving this for you quickly. Thank you.

5つ星のうち5の評価

Overall

Overall, the best quality best prices best customer service. I've used got print for many projects and they beat the competitors every time. Absolutely amazing. I own a music business and a publishing business. And i'm so grateful many years ago as a teenager.I worked bindry and a print shop, so i've always loved printing. All the best Dr. Arthur George Scott.

2026年4月7日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

We're happy to hear that our quality, prices, and service consistently exceed your expectations for your music and publishing ventures. We appreciate your long-standing support and value your printing expertise. Thank you!

5つ星のうち5の評価

I use Gotprint for all my business…

I use Gotprint for all my business printing needs and I'm always grateful for how quick turnaround time is and the attention to detail they provide. Thank you guys!!

2026年4月9日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

We're happy to hear that you are always grateful for our quick turnaround time and attention to detail for your business printing needs. Thank you for your positive feedback!

5つ星のうち4の評価

Easy to use website

Easy-to-use website. Would like to have a box where we could leave a question. Working on this small screen and needing a larger image, I would have liked to ask how it looked on your end before final approval. Not sure if the image would appear pixelated.

2026年4月8日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

We're glad you found our website easy to use. We appreciate your feedback about the question box and larger image previews. There is a download proof option on the "view proofs page" before checkout. Our Customer Service team is also available via phone and chat to further assist. Thank you for your feedback, have a great day.

5つ星のうち5の評価

smooth and seamless

smooth and seamless

2026年4月6日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

We're glad you found our platform easy to navigate! Thank you for sharing your experience. Have a great day.

5つ星のうち1の評価

The business cards did not match the design

The business cards did not align with the design and some of the bulleted items were staggered a little and does not look professional and can NOT be handed out to clients.

2026年4月4日
自発的なレビュー
GotPrint ロゴ

GotPrint からの回答

Hi HC, we appreciate you bringing this to our attention. We would like to help, but need more information from you. When you are free, please contact our friendly Customer Service team so we can assist you with your artwork concerns. Thank you!

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