Grind ロゎ
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Grind レビュヌ 

13,189
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TrustScore 5段階評䟡の4

4.1

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レビュアヌのコメントを芋おみたしょう

5぀星のうち4の評䟡

I ordered the coffee bean advent calendar for my husband for Christmas but am shocked to have received it already, 12 weeks before advent. I always thought you were meant to use coffee beans as close... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I accidentally ordered ground coffee rather than whole bean. A mistake that I realised seconds after I made it. This was so gutting, but with a newborn baby & a lack of sleep mistakes can happen. I em... もっず芋る

5぀星のうち5の評䟡

I love buying my coffee pods from Grind because the company is working hard to be responsible for the environment with it's recycling pods. The quality of the coffee is also very important and the pri... もっず芋る

5぀星のうち1の評䟡

I thought that Grind would be my go-to web based coffee & took out a bean subscription. This worked ok for a while until I tried to add a bag of ground. This proved impossible & ended up with me inadv... もっず芋る

䌁業が回答したした

䌁業情報

  1. コヌヒヌ店
  2. コヌヒヌメヌカヌ提䟛業者
  3. コヌヒヌ焙煎機
  4. コヌヒヌショップ
  5. コヌヒヌ スタンド
  6. コヌヒヌ卞売業者

さたざたな倖郚゜ヌスから提䟛された情報

Grind at Home is the retail extension of London cult coffee and restaurant brand, Grind. Bringing quality coffee products straight to your door in sustainable packaging.

Grind - Shoreditch, London

圓該䌁業による蚘述

Grind at Home.
Bringing our quality coffee to your door in compostable Nespresso-compatible coffee pods. Everything from the box they come in, right down to the paper lids on each pod is fully-compostable and completely organic.
Letter-box friendly.
We're committed to creating less packaging and waste form our products, with letter-box friendly refills, you can keep your Grind pink tin and fill it up with Nespresso-compatible pods, whole bean or ground coffee refill packs.

連絡先

4.1

ほが満足

TrustScore 5段階評䟡の4

1䞇件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

Trustpilot では、本物の人間によるコンテンツに重きを眮いおいたす。ただし、この䌁業は返信原皿の䜜成に圹立぀ AI 支揎ツヌルにもアクセスするこずができたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.1

すべおのレビュヌ

(13,189)

過去12か月のレビュヌ数: 1,500件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち2の評䟡

Coffee is really poor quality

Coffee is really poor quality, and doesn’t really taste of anything. Just been disappointed with every order of the Nespresso pods, and the ground coffee. Wouldn’t bother!
2 stars are the delivery has always been spot on very quick dispatch

2026幎8月18日
Grind ロゎ

Grind からの回答

Hi Leibonie,

Thank you for taking the time to share your feedback. We’re sorry to hear that you’ve been disappointed with the quality and flavour of both our pods and ground coffee.

We’d really like the opportunity to look into this for you and understand what may have gone wrong. As you haven’t been in touch with our team, please contact us at shop@grind.co.uk with your order details, and we’ll be happy to help further.

We’re glad to hear your delivery experience has been positive, and we appreciate you highlighting this alongside your concerns.

5぀星のうち2の評䟡

Miffy collab disappointment :(

I’m unfortunately super disappointed.
I recently purchased from Grind’s Miffy collab and was SO excited! The colours, aesthetics & practicality were all a hit. Anyone who saw the collab knows that it wasn’t cheap, but I sprung on getting the £35 cafetiÚre and even sold the brand new larger 8 cup one I’d recently bought to replace with the miffy one.

Sadly when it arrived, the entire top was cracked right where the plunger pole was. I can only assume in shipping the heavy red ball handle slammed down on the thinner plastic lid which caused the break.

I immediately contacted support, and when they got back to me (2 days later in total for resolution) they said they couldn’t replace because of limited stock and issued a refund.
While I appreciate the normal refund (which still hasn’t gone into my account yet), I went to buy another one after they’d said they couldn’t give me one myself, but the website is completely sold out!
I’m so so sad about it. I was really excited and now my options are buy one from a reseller for a MASSIVE price tag (won’t be doing), buy a different press entirely, or try to find a replacement plunger (which I’ve tried, but bodium’s 4 cup presses are NOT standard at all and I quite literally can’t find a cheap one or replacement part, only replacements for the mesh and metal bits.

I thought it was standard for companies to order a little extra stock for backup replacements etc? Especially in a limited collab, it feels very unfair that I’ve now missed out even though I was present on time. Such a shame.

2026幎8月23日
自発的なレビュヌ
Grind ロゎ

Grind からの回答

Hi Medea,

Thank you for taking the time to share your feedback. We’re so sorry that your Miffy cafetiÚre arrived damaged, especially after how excited you were to receive it.

As this was a limited-edition collaboration, stock was unfortunately very limited. We’re genuinely sorry that this meant we weren’t able to offer a replacement. We completely understand how disappointing this must have been, particularly when you had specifically chosen the Miffy cafetiÚre to replace your existing one.

We really appreciate your feedback around holding additional stock for replacements, and we’ll be sure to pass this on to the relevant team as we review how we manage future limited edition launches.

We’re very sorry we couldn’t give you the outcome you were hoping for, and we hope we’ll have the opportunity to give you a better Grind experience in the future.

5぀星のうち5の評䟡

Love 💗

I love Grind. Their coffee is proper good, plus I love the branding and the tins, very cool. When I had some issues with my previous order they were kind enough to replace it.

Of course it wasn’t always a perfect experience. One time, I accidentally forgot to delay a subscription because I wasn’t ready, so I had to return it and pay for the return parcel fee. So that’s a lesson learned for me. 😂

2026幎8月21日
自発的なレビュヌ
5぀星のうち4の評䟡

Great products, great service

Love their coffee pods, great customer service, no faff!

2026幎8月6日
Grind ロゎ

Grind からの回答

Hey Claire, thanks for the lovely review - so glad to hear you're enjoying your Grind coffee! ☕ 💕

5぀星のうち1の評䟡

Very annoyed as I bought the special


Very annoyed as I bought the special pack of Miffy and it was then the next day everything was reduced by 20percent! Items are lovely though.

2026幎8月17日
Grind ロゎ

Grind からの回答

Hi Nicola, thanks for leaving us your review! We're so sorry you missed out on this promotional offer on this occasion, but so glad to hear you're happy with your Miffy products! ✹

5぀星のうち3の評䟡

Lack of packaging

Ordered a couple of coffee tins which arrived dented due to lack of packaging. Have ordered in the past with no issues but won't bother with tins from now on.

2026幎8月16日
Grind ロゎ

Grind からの回答

Hey, thanks for leaving us your review - although we're sorry to hear about your dented tins - we'd be happy to help further if you can please pop us through a photo of your tins to shop@grind.co.uk ✹

5぀星のうち1の評䟡

Item arrived damaged

Item arrived damaged. No reply to Instagram DM to rectify situation, but they want me to leave them a review.

2026幎8月16日
Grind ロゎ

Grind からの回答

Hi Hannah, thanks for leaving us your review - although we're so sorry your item arrived damaged on this occasion. I can see you're already in communication with a member of our team, so hopefully this issue is resolved for you shortly.

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