Harper Mode 

Scam site. NEVER use this company.
It will steal your money and harvest your personal details to steal more from you

SCAM DO NOT BUY ANYTHING
Bought a £45 coat (same as a lot of other reviewers here) and it arrived and I tried it on I ordered a 2XL I cold not even get 1 arm in it was like a Medium, poorly made clearly fake Asked to return and found out that the shipping cost to their "central warehouse" (in China) was £25. Best to avoid this dodgy company altogether.

If I could give minus stars I would. Bought a brown leather jacket / hoody from their social media site. Late to arrive and un traceable using their tracker facility. When it arrived was really cheap looking and nothing like the photo online. Painful dealing with their customer service people who offered 15% off further purchases - however the quality was so poor that I wouldn’t want anything from them. Kept asking for a refund. Jacket cost me £49. The starting charge is 20 euros to return (you pay to return item to China) for small item. This site is horrendous. Do not buy anything from them. Dec 2024.

If I could give 0 stars I would. I ordered a 'genuine real leather jacket' their words as advertised. This was a COMPLETE TOTAL LIE the item is cheap plastic and has never seen real leather nor does it slightly resemble real leather!!. Customer service basically said return at your expense which would be over £20 and we might give you a refund if it gets to us eventually through customs but that is at your own risk. That felt like a threat that they could say it didn't clear customs or wasn't received etc. It took multiple emails for them to even give me a return option, they did everything to avoid mecreturning the item. After multiple emails they eventually refunded me 30%. The jacket wasn't even worth the price I eventually paid but at least I got something back. AVOID AT ALL COSTS AND SPREAD THE WORD.

This site poses as European but is actually based in China. I placed an order, realised and immediately tried to cancel but was told it was too late. The order took >2 weeks to arrive. The £40 item was more like £10 in terms of quality. Customer services were reluctant to provide return details and discouraged returns with offers of discounts. Given the cost of posting return to China, potential for import duty and difficulty in tracking, along with tight returns deadline, I finally accepted a 40% discount. I learned the hard way. Please be aware and I would avoid. Total rip off.

I've never known a company to be so full of lies. I ordered, what was advertised as a "genuine soft leather" jacket with "easy UK returns". What I received was a very obvious plastic coat that stank of fish. The return process is ridiculously convoluted and they offered me 10% of the cost, advising me that it would be too expensive for me to send back. I managed to push them up to 20% but am now left with an item I'm not sure I even want to give to charity. AVOID AT ALL COSTS. Dishonest and fraudulent company. I can't believe they are allowed to operate.

Awful company awful clothing awful after care AVOID AT ALL COSTS

They are a fraud of a company!
Received the item after a couple of weeks. Very low quality hoodie.
I asked for return and refund… their policy for my opinion is actually a fraud, the return process is very difficult, long and actually more expensive than the actual jumper.
They are based in China.
Don’t shop from this people!!

Do not buy from this company. The quality of clothes is extremely poor and do not offer refunds when requested. Waste of time and money, don’t bother

Do not use this website SCAMMERs poor quality goods. Non existent refund policy as I tried to gain a returns form just ignored all my emails. Buy nothing from them.

I would not use this company again under any circumstances. The goods I ordered were poor quality and they would not send a refund form, despite my requesting 6 times. They just kept sending emails asking why I wanted to return the goods & would I like an exchange, to which I responded each time. The phone number on their website is Dutch but then shows Tunisia when you dial, then gives a message that the number is unavailable. Also use the name Harris Mode

I ordered 2 coats and they never arrived. When I contacted the company they kept giving me a different time frame and said they weren't able to refund me.

Total scam!!!

I ordered a lovely looking jacket from Harper Mode. Firstly, it came way later than it said. Secondly, the quality of the jacket was terrible and it looked nothing like the picture. Thirdly the belt on the jacket was broken and unable to be used or fix. I got no refund from them instead the option to send it back but pay more money for it to get shipped to China. Never using this website again

Terrible company. Quantity of products is very very poor. Ordered 3 'Cashmere' scarfs... 3 very thin cotton scarfs arrived with a sticker on each scarfs that says 'cashmere'. I was so upset as paid £80 for them for my wedding and we are super tight on budget and they are unusable. the refund process was impossible. Do not buy from this company.

I was also scammed by this company. When my goods did not arrive. I contacted my bank, (good old nationwide) to cancel my card Nationwide got me a refund within 24 hours. .
It is worth contacting your bank

Both of my jackets have arrived and I am very pleased with them, but should stress that even though the Company stated the jackets I bought were ‘leather’, they are actually PU.
At least they both turned up from 2 different orders.

This Company which now call themselves Harris Mode, previously operating under Harper Mode, are a Chinese SCAM company, not based in Holland as first seems. I should have checked Trustpilot before purchasing Christmas presents from this fake company. I have received extremely bad treatment from Lisa (Customer Service), who is their contact dealing with countless emails from myself requesting a refund and a forwarding return address for the sub-standard and incorrect sized clothes. The clothing took ages to come and is of such poor quality and made with substandard materials which feel like nylon. I am getting nowhere dealing with this company and have lost over £100 pounds, this has caused me so much distress, as with everyone else it seems. The clothes were meant to be Christmas presents and now I have nothing or any money to purchase more! I also requested a contact telephone number for the Managing Director, but no answer as of yet (I wont hold my breadth!), so be aware, do not buy or get involved with this company they should not be allowed to trade. I am contacting Trading Standards and Action Fraud 0300 1232040, I advise everyone else on here to do the same. Do not part with your hard earned cash!!

Another scam seller - product was poor quality and not as described - shipped from China, even though website suggests their HQ is in Holland. Tried to get a refund but they stopped responding to emails. AVOID

Stay away they are genuinely thief’s that will gladly take your money and no product produced, just a false tracking number for a China air freight that non existent. No customer service to report too . No money back guaranteed

I ordered a lovely ankle length coat on16th Nov which should have arrived within 7 to 10 days. I tried tracking the order and found it was actually coming from China although I was led to believe I was ordering from a Uk company. After 4 weeks of no parcel and no more tracking updates I asked for refund. My email was ignored and next thing I knew the Harper Mode website was no longer available. I then got an email from a Harris Mode website saying Harper Mode will now be known as Harris Mode. I tried going through that web site for a refund but still no answer from any of them.