we ordered february with announcement for 6-8 weeks delivery time. Next announcement was End May, again failure. Next announcement was end of June and that worked. But we had written twice and set a... ãã£ãšèŠã
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As previously, Havens has delivered us with a perfect service, rapid, efficient, and beautifully packed. Thomas Medallion tableware has been our standby for many decades. Now we are in process of rep... ãã£ãšèŠã
Order arrived well protected with bubble wrap and paper. The only problem I had was that having sent off my order and bank details I didn't receive confirmation of my order which made me worry. Howe... ãã£ãšèŠã
Excellent service !! Fast Delivery !! A VERY HAPPY CUSTOMER !! I would not hesitate to purchase from Havens of Westcliff,THANK YOU !!
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Established in 1901 Havens is a specialist Department Store selling quality China, Glass, Cutlery, Gifts, Fashion Jewellery, Perfume and Cosmetics. Our mission is to be experts in our field, delivering quality branded products, competitively priced, supported by a first class service.
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GOS Unit 3 Stone Enterprise Centre, Emerald Way, ST15 0SR, Stone, è±åœ
- 01538 807 178
- info@havens.co.uk
- www.havens.co.uk
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Very easy to use website and order
Very easy to use website and order. The bowls came so well packed.
There were some problems with the orderâŠ
There were some problems with the order but they were dealt with efficiently and in a timely manner. I will shop here again.
Really good customer service
Really good customer service. Item was delayed but I was kept informed at every turn.
I ordered what I wanted and it arrivedâŠ
I ordered what I wanted and it arrived quickly and well packaged.
Great customer service
Unfortunately, my order arrived damaged but I contacted customer service and they arranged a replacement straight away with no fuss. The replacement arrived and was perfect. I was really pleased I hsve found this website as I had been struggling to find somewhere to purchase single plates to match my Gordon Ramsay maze set.
I had a mixed experience with Havens ofâŠ
I had a mixed experience with Havens of Westcliff. Delivery was quick and well-packaged, and the products were as described. Their customer service was responsive and polite, resolving issues promptly and providing updates on delayed items. However, I faced significant delays with one part of my order, and a previous experience left me less impressed with the service. Overall, decent prices and good packaging, but room for improvement on consistency. 3 stars.
Kept me well informed about my order asâŠ
Kept me well informed about my order as soon as it was placed. Quickly dispatched straight after new year. Well impressed either the service
A lovely business.
Easy online ordering, free delivery , items very well packed, great communication. A lovely business.
Super item at the best price &âŠ
Super item at the best price & excellent customer service
The vase was bought for a BirthdayâŠ
The vase was bought for a Birthday present . There were delighted with the gift.
Well wrapped. Very happy with my purchase.
Helpful and pleasant when we found thatâŠ
Helpful and pleasant when we found that we had made a mistake wirh our order. Prompt refund and dispatch of correct items .
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