we ordered february with announcement for 6-8 weeks delivery time. Next announcement was End May, again failure. Next announcement was end of June and that worked. But we had written twice and set a... ãã£ãšèŠã
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As previously, Havens has delivered us with a perfect service, rapid, efficient, and beautifully packed. Thomas Medallion tableware has been our standby for many decades. Now we are in process of rep... ãã£ãšèŠã
Order arrived well protected with bubble wrap and paper. The only problem I had was that having sent off my order and bank details I didn't receive confirmation of my order which made me worry. Howe... ãã£ãšèŠã
Kayleigh was fantastic. The product we needed was not in stock anywhere we could find. She kept us posted on progress with the manufacturer doing another run and when it would be available. Great serv... ãã£ãšèŠã
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Established in 1901 Havens is a specialist Department Store selling quality China, Glass, Cutlery, Gifts, Fashion Jewellery, Perfume and Cosmetics. Our mission is to be experts in our field, delivering quality branded products, competitively priced, supported by a first class service.
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GOS Unit 3 Stone Enterprise Centre, Emerald Way, ST15 0SR, Stone, è±åœ
- 01538 807 178
- info@havens.co.uk
- www.havens.co.uk
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Paying lots of money and you have toâŠ
Paying lots of money and you have to book for swimming pool which was only available for 3 days of my stay just for one hourâŠmy last time in haven, making profit about covidâŠvery disappointedâŠ

Havens of Westcliff ããã®åç
Satisfied customer. The order was made over the phone andâŠ
The order was made over the phone and dealt with promptly. I received the goods within a couple of days (packed very well). Very good service.
Havens is a five star outfit
Havens is a five star outfit, excellent price and wonderful product and service âïžâïžâïžâïžâïž
Great service AGAIN!!
Another happy customer!
Prompt delivery of a well wrapped Thomas Trend plate to replace the one that I inadvertently smashed on the floor! Competitive price.
Amazing obliging company
They spent time and effort locating the items I requied.
Prompt delivery and carefully packed.
Would recomend them time and time again.
Even delivered to Italy for me. Well done.
Very good communication and very fastâŠ
Very helpful , fast delivery well pleased with my purchase
Fast efficient service
Very pleased with this purchase
Although they couldn't fulfill my paperweight order in their normal timescales, I was kept well informed with the option of delaying delivery to a convenient date. Just prior to that date, Havens emailed to say it was dispatched. Arriving exactly when anticipated. Well packed. A good paperweight Excellent value. Very pleased with the product and customer service.
Spirit Glasses
I ordered these particular glasses a few years ago, but broke one. They are very good quality and I was pleased to be able to find them again. Delivery was on time. Packaged very well. Very pleased
Cooperation with delivery to CzechâŠ
Cooperation with delivery to Czech republic was fluent and on top level. Goods is good and very well packaged.
Thank you
Lovely Cut GlassâŠ
The glasses I received are lovely cut glass and I am pleased with them. Havens deliver promptly and pack goods well. The website offers a large choice of items and is easy to use.
Great price and service
From ordering to a well packagedâŠ
From ordering to a well packaged delivery. All done in a couple of days, used before and still the same quality service
Really good old fashioned customerâŠ
Really good old fashioned customer service. Despite initial disappointment of my purchase being out of stock with the suppliers, excellent communication with explanation, apology and a plan really made a difference. The Dartington glasses have just arrived and they were worth the wait for a slightly delayed gift.
Exceptional customer service
My item was not available from the makers and the customer service staff informed me immediately. I said that I would wait until the item was available and they kept me updated until my order arrived.
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