Hayes & Jarvis レビュヌ 

2,656
•
TrustScore 5段階評䟡の5

5.0

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5぀星のうち5の評䟡

Hayes & Jarvis were great to deal with. They listened to my wants and planned the perfect itinerary. Nothing was too much allowing changes as required. The flights, connections, transfers, car rental... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

This is our 2nd experience of booking with Hayes and Jarvis. The care and support from first booking our holiday 2 nights Nairobi, 3 nights Masai Mara and 9 nights diani beach including transfers, fli... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Brilliant service from Andy Finlay. This is our second time booking a trip with yourselves. From start to finish, info, detailed itineraries, quality of hotels and transport. All first class. The big... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

This was a trip of a lifetime for us on a big budget. H&J organised an amazing holiday with every day delivering a different experience. No day disappointed on the whole trip
 an astonishing experi... もっず芋る

䌁業が回答したした

䌁業情報

  1. 旅行業者
  2. ・
  3. ツアヌ オペレヌタヌ

圓該䌁業による蚘述

With more than 70 years of helping travellers discover extraordinary experiences, we understand what makes an exceptional holiday. That’s because we always put customer care at the heart of every journey from start to finish, creating a bespoke trip for each guest. With over 60 destinations worldwide in our portfolio, we offer you an award-winning team of destination specialists who truly care. You will have a personal and dedicated trip coordinator, plus 24/7 phone assistance in case of emergencies while you’re traveling, and the safest and best hotels and transportation. With us, you can travel with confidence on your trip of a lifetime. Find out more on our website: https://www.hayesandjarvis.co.uk

Why Choose Us?

圓該䌁業による蚘述

We’ve been creating holidays for over seven decades, specialising in tailor made breaks, we offer great value holidays paired with unrivalled knowledge and excellent customer service. Here are just a handful of reasons to book your next adventure with us.
We’re in the know
We’ve been island-hopping across sapphire seas, discovering mystical temples, hiking through forest-clad mountains and exploring the world’s most exciting cities since 1952. Our travel experiences mean you get insider knowledge and fantastic end-to-end service from dedicated Destination Specialists.
We’re devotees of travel
Just like you, we are inspired by the world around us. We explore destinations so we can share amazing experiences, local connections and insider tips with you. Whether that means absorbing the sea views from an infinity edge pool, hunting for the best cup of coffee in Colombia or hot air ballooning above the Masai Mara. If life is a journey, we’ll be your trusted advisors.
We’re award winners
We are dedicated to crafting tailormade holidays. Our efforts are recognised by the industry experts including Conde Nast Traveller, the World Travel Awards, and the British Travel Awards (seven times over). When we consistently earn 5 star reviews and multiple industry awards, we know our services are highly regarded.
We are responsible
We believe in creating a positive impact in the places we go to and the people we meet on our journeys. With a little thought and care, travel and tourism can be an incredibly positive experience, not just in terms of opening our minds and hearts to various cultures and lifestyles but also as a means of bringing about a change for the better — whether it is about empowering local communities or conservation of natural resources and habitats.
We’re here to help you
You already know what you’d like from your holiday. We are here to listen to your travel dreams, to use our expertise to exceed your expectations and, using our first-hand knowledge of each destination, to exceed them. A single phone call can lead to a lifetime’s worth of precious memories. Together we’ll bring the world a step closer.
We offer fully supported travel
You’ll always speak to us. Our Trip Coordination Team fully supports every step of your journey. You will have a personal and dedicated trip coordinator, plus 24/7 phone assistance in case of emergencies while you’re traveling.

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5.0

優良

TrustScore 5段階評䟡の5

2656件のレビュヌ

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5.0

すべおのレビュヌ

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5぀星のうち5の評䟡

Perfectly Planned, Perfectly Enjoyed

From start to finish, our experience with Hayes & Jarvis was absolutely seamless. The pre-planning stages with Jane, from building the itinerary to selecting hotels, were handled with such care and precision that everything felt effortless. Leading up to the holiday and throughout, Megan ensured all coordination was smooth, leaving us completely stress-free.

Thanks to their support, we were able to sit back, relax, and truly enjoy our honeymoon. The app provided (Trip-Agent) was incredibly helpful, giving us a clear daily plan while also sharing real-time details like our boarding gate and luggage belt. Additional information such as our vouchers, dinner bookings and guides/recommendations were also helpful. In general, having everything we needed right at our fingertips made navigating the trip simple and stress-free.

Overall, we couldn’t recommend Hayes & Jarvis enough. A huge thank you to Jane and Megan for making our honeymoon such a brilliant, once-in-a-lifetime experience.

2025幎8月13日
自発的なレビュヌ
Hayes & Jarvis ロゎ

Hayes & Jarvis からの回答

Dear Jess,

Thank you for your fantastic review! We're absolutely thrilled to hear that your experience with us was seamless from beginning to end.
It's wonderful to know that Jane handled the pre-planning with such care and precision, and that Megan ensured all coordination was smooth throughout your honeymoon. We are so pleased that our support allowed you to simply sit back, relax, and enjoy your special trip.
A huge thank you for your recommendation! We will be sure to pass on your kind words to Jane and Megan, who will be delighted to know they helped make your honeymoon a brilliant, once-in-a-lifetime experience.

Warm regards,
Francisco U
Guest Relations Specialist

5぀星のうち5の評䟡

The country specialist listened


The country specialist listened carefully to our requirements and designed a trip which fulfilled our needs and offered us various options geared to our budget. The programme was set out quickly and in detail.

2025幎8月26日
Hayes & Jarvis ロゎ

Hayes & Jarvis からの回答

Dear Jo,

Many thanks for your kind review. Its been a pleasure helping you this trip and I hope you have an amazing time.

Warm regards,
Chris C
Senior Travel Consultant

5぀星のうち5の評䟡

Smooth booking process, excellent customer Service

I first contacted Hayes and Jarvis 3 yrs ago to quote for a holiday we were planning - we didn’t go ahead with the booking due to finances at the time but I was really impressed by the service so when I began planning a big holiday for 2026 to celebrate our 50ths and daughter’s 18th plus the end of a levels and GCSEs I decided to contact H&J once again. Luckily I got directed to the same consultant as I’d dealt with in 2022! Bethany was brilliant at listening to our slightly vague requirements for the holiday and coming back with a great proposal which fitted within our budget. I liked the fact that we were offered a choice of hotels in all 4 of the stops we are planning on the trip, and she was happy to adjust the quote based on the hotels we ultimately selected. We are very indecisive customers and she was patient and happy to alter our itinerary as we deliberated our options and changed our minds about excursions through the process. I also liked the online meeting we had where Bethany presented our itinerary to us, and talked through the options at the outset as this made it easier for us to go away and discuss things as a family,
All in all the experience has been smooth and stress free - thank you to Bethany for her patience and assistance throughout the research and booking process - she was brilliant.

2025幎8月20日
自発的なレビュヌ
Hayes & Jarvis ロゎ

Hayes & Jarvis からの回答

Dear Claire,

Thank you for your brilliant review! We are so pleased that you remembered our service from three years ago and that you chose to come back for such a special, multi-celebration holiday.
We are proud that Bethany listened to your needs and provided a fantastic proposal with a choice of hotels that fit your budget. We know that planning a big trip for a family can be a lot, so we are especially glad that our online meeting and Bethany's patience and assistance made the entire experience so smooth and stress-free.
We appreciate you recognising her hard work and look forward to hearing all about your amazing trip in 2026!

Warm regards,
Francisco U
Guest Relations Specialist

5぀星のうち5の評䟡

Chris was very helpful in helping me


Chris was very helpful in helping me decide to go on the Vietnam & Cambodia itinerary and he gave me some good information about what to see and where to go so we made up a itinerary to suit myself and my wife . Thanks for your support and help Chris

2025幎8月2日
Hayes & Jarvis ロゎ

Hayes & Jarvis からの回答

Dear David,

Thank you for your review! We're so pleased to hear that Chris was very helpful in guiding you through the Vietnam and Cambodia itinerary.
It's wonderful to know that his support and information were key in crafting a perfect itinerary that suited both you and your wife. We appreciate you recognising Chris's efforts and are delighted to have helped you plan your trip!

Warm regards,
Francisco U
Guest Relations Specialist

5぀星のうち5の評䟡

Another great consultation and trip


Another great consultation and trip proposal for Thidara! Now booked and very much looking forward to it.
Hayes & Jarvis always deliver with tailor made itineraries suited to our interests.

2025幎8月1日
Hayes & Jarvis ロゎ

Hayes & Jarvis からの回答

Dear Vicky,

Thank you for your fantastic review! We're thrilled to hear that you had another great consultation with Thidara. It's wonderful to know that we continue to deliver with itineraries that suit your interests. We can't wait to hear all about your adventure!

Warm regards,
Francisco U
Guest Relations Specialist

5぀星のうち5の評䟡

West Coast Canada tour

Efficient service from Carys. Very capable adviser who provided lots of suggestions and ideas for our trip. Once we had finalised the details, the booking process was quick and easy

2025幎7月25日
Hayes & Jarvis ロゎ

Hayes & Jarvis からの回答

Dear Patricia,

Thank you for your review! We're so pleased to hear that you had an excellent experience with Carys. We appreciate you recognizing her efficient service. We can't wait to hear all about the holiday when you return!

Warm regards,
Francisco U
Guest Relations Specialist

5぀星のうち5の評䟡

Adventure, stunning nature, and warm hospitality

We had an excellent and unforgettable trip to Uganda; well-designed, well-paced, and full of extraordinary experiences. The highlights were definitely the gorilla trek and white-water rafting on the White Nile.

The lodges were lovely, with friendly, accommodating staff who kindly cleaned our jungle gear and muddy boots.

Our guides were outstanding—knowledgeable, professional, and adaptable, ensuring we had an incredible gorilla tracking experience.

Towards the end, we faced some issues with one guide and transport, as well as flight cancellations and rescheduling. Our main contact was exceptionally responsive, calm, and supportive, resolving problems swiftly and ensuring we got home safely.

Overall, this was a spectacular trip filled with adventure, stunning nature, and warm hospitality. We highly recommend it to anyone considering a visit to Uganda.

2025幎7月21日
自発的なレビュヌ
Hayes & Jarvis ロゎ

Hayes & Jarvis からの回答

Dear Tina,

Thank you for sharing such a wonderful review of your trip to Uganda! We're absolutely thrilled to hear that it was an excellent and unforgettable journey, perfectly designed and paced, and filled with extraordinary experiences.
We're also delighted that the lodges were lovely, and their staff so friendly and accommodating. Your praise for our outstanding guides is much appreciated; their knowledge, professionalism, and adaptability truly ensure an incredible experience.
We're so glad it was a spectacular trip filled with adventure, stunning nature, and warm hospitality, and we truly appreciate your high recommendation. We hope to help you plan another incredible adventure soon!

Warm regards,
Francisco U
Guest Relations Specialist

5぀星のうち5の評䟡

Excellent service from start to finish


Excellent service from start to finish Chris our rep did a Stella job putting All our dreams together it just shows the dedication he has had to listen procure and enthuse our taste buds more than they was already
Too notch

2025幎7月23日
Hayes & Jarvis ロゎ

Hayes & Jarvis からの回答

Dear Simon,

Thank you for your fantastic review! We're absolutely thrilled to hear that our service has been excellent, and that Chris did a stellar job bringing all your travel dreams together.
We can't wait for you to experience your incredible journey!

Warm regards,
Francisco U
Guest Relations Specialist

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