Hayes & Jarvis レビュヌ 

2,656
•
TrustScore 5段階評䟡の5

5.0

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5぀星のうち5の評䟡

Hayes & Jarvis were great to deal with. They listened to my wants and planned the perfect itinerary. Nothing was too much allowing changes as required. The flights, connections, transfers, car rental... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

This is our 2nd experience of booking with Hayes and Jarvis. The care and support from first booking our holiday 2 nights Nairobi, 3 nights Masai Mara and 9 nights diani beach including transfers, fli... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Brilliant service from Andy Finlay. This is our second time booking a trip with yourselves. From start to finish, info, detailed itineraries, quality of hotels and transport. All first class. The big... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

This was a trip of a lifetime for us on a big budget. H&J organised an amazing holiday with every day delivering a different experience. No day disappointed on the whole trip
 an astonishing experi... もっず芋る

䌁業が回答したした

䌁業情報

  1. 旅行業者
  2. ・
  3. ツアヌ オペレヌタヌ

圓該䌁業による蚘述

With more than 70 years of helping travellers discover extraordinary experiences, we understand what makes an exceptional holiday. That’s because we always put customer care at the heart of every journey from start to finish, creating a bespoke trip for each guest. With over 60 destinations worldwide in our portfolio, we offer you an award-winning team of destination specialists who truly care. You will have a personal and dedicated trip coordinator, plus 24/7 phone assistance in case of emergencies while you’re traveling, and the safest and best hotels and transportation. With us, you can travel with confidence on your trip of a lifetime. Find out more on our website: https://www.hayesandjarvis.co.uk

Why Choose Us?

圓該䌁業による蚘述

We’ve been creating holidays for over seven decades, specialising in tailor made breaks, we offer great value holidays paired with unrivalled knowledge and excellent customer service. Here are just a handful of reasons to book your next adventure with us.
We’re in the know
We’ve been island-hopping across sapphire seas, discovering mystical temples, hiking through forest-clad mountains and exploring the world’s most exciting cities since 1952. Our travel experiences mean you get insider knowledge and fantastic end-to-end service from dedicated Destination Specialists.
We’re devotees of travel
Just like you, we are inspired by the world around us. We explore destinations so we can share amazing experiences, local connections and insider tips with you. Whether that means absorbing the sea views from an infinity edge pool, hunting for the best cup of coffee in Colombia or hot air ballooning above the Masai Mara. If life is a journey, we’ll be your trusted advisors.
We’re award winners
We are dedicated to crafting tailormade holidays. Our efforts are recognised by the industry experts including Conde Nast Traveller, the World Travel Awards, and the British Travel Awards (seven times over). When we consistently earn 5 star reviews and multiple industry awards, we know our services are highly regarded.
We are responsible
We believe in creating a positive impact in the places we go to and the people we meet on our journeys. With a little thought and care, travel and tourism can be an incredibly positive experience, not just in terms of opening our minds and hearts to various cultures and lifestyles but also as a means of bringing about a change for the better — whether it is about empowering local communities or conservation of natural resources and habitats.
We’re here to help you
You already know what you’d like from your holiday. We are here to listen to your travel dreams, to use our expertise to exceed your expectations and, using our first-hand knowledge of each destination, to exceed them. A single phone call can lead to a lifetime’s worth of precious memories. Together we’ll bring the world a step closer.
We offer fully supported travel
You’ll always speak to us. Our Trip Coordination Team fully supports every step of your journey. You will have a personal and dedicated trip coordinator, plus 24/7 phone assistance in case of emergencies while you’re traveling.

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5.0

優良

TrustScore 5段階評䟡の5

2656件のレビュヌ

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5.0

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5぀星のうち5の評䟡

A great Holiday

A great Holiday, all destinations carefully thought about to give a feel of the Canadian Maritimes. Having a Travel Co-ordinator on the same time zone is a great idea in times of difficulties. we had a minor hiccup which was sorted out straight away. Staff in UK are very helptoo

2025幎9月26日
自発的なレビュヌ
Hayes & Jarvis ロゎ

Hayes & Jarvis からの回答

Dear Nigel,

Thank you for your brilliant review! We are delighted to hear you had a great holiday.

We are so pleased that you found our system of having a Trip Coordinator in the same time zone so useful; it ensures any minor issue is resolved immediately. It is also wonderful to know that our UK staff were incredibly helpful.

We appreciate your feedback and look forward to organising your next adventure!

Warm regards,
Francisco U
Guest Relations Specialist

5぀星のうち5の評䟡

Great service at every step

Great service from the planning stage to the very last minute of the holiday .
3rd time using for a Far East tour that was tailored exactly to our needs - with additional suggestions that enhanced a great trip !
A local contact is used that checks in at all stages and can be contacted quickly with any queries . Would highly recommend!

2025幎9月1日
自発的なレビュヌ
Hayes & Jarvis ロゎ

Hayes & Jarvis からの回答

Dear Louise,

Thank you for your brilliant review! It's wonderful to know that you experienced exceptional service from the initial planning stages right through to the very end of your holiday. We are delighted that we successfully crafted an itinerary that perfectly suited your requirements and included additional suggestions to enhance your trip.

We also appreciate you highlighting the role of our local contact, who provides swift assistance and checks in throughout your journey. We are grateful for your recommendation and look forward to helping you organise your next adventure!

Warm regards,
Francisco U
Guest Relations Specialist

5぀星のうち5の評䟡

If you're looking for a bespoke trip


If you're looking for a bespoke trip organised with the minimum of fuss, backed by a reliable support network of trip advisors, Hayes and Jarvis are the people to trust. Their service takes the stress out of travel planning and ensures every detail is covered. You will feel completely supported from start to finish.

2025幎9月16日
自発的なレビュヌ
Hayes & Jarvis ロゎ

Hayes & Jarvis からの回答

Dear Flora,

Thank you for your fantastic review! We are so pleased to hear that you found our service takes the stress out of planning a holiday. We truly appreciate you acknowledging our efforts in ensuring every single detail is covered. We look forward to helping you plan your next holiday!

Warm regards,
Francisco U
Guest Relations Specialist

5぀星のうち5の評䟡

Hays & Jarvis put together a trip of a


Hays & Jarvis put together a trip of a lifetime for us across Bali and Singapore, and everything was seamless from start to finish.

In Bali, we stayed at the Maya Ubud, where the peaceful setting among jungle and rice terraces gave us the perfect chance to relax and connect with the beauty of the island. The Oberoi was pure beachfront luxury — incredible service, stunning surroundings, and a resort experience we’ll never forget.

From there, we finished in Singapore at the Fullerton, right on Marina Bay. The location couldn’t have been better, the rooms were excellent, and we loved being able to walk out and explore the city so easily.

Every detail of the trip was handled perfectly by Hays & Jarvis, making the whole experience stress-free and unforgettable. Apart from one small hiccup with our airport transfer on the way home, everything exceeded our expectations. We wouldn’t hesitate to recommend Hays & Jarvis to anyone looking for a holiday that’s truly special

2025幎8月30日
自発的なレビュヌ
Hayes & Jarvis ロゎ

Hayes & Jarvis からの回答

Dear Robert,

Thank you for your fantastic review! We are absolutely delighted to hear that we put together a trip of a lifetime for you, and that it was handled so perfectly from beginning to end. It's also wonderful to know that your stays exceeded your expectations.

We're so glad that apart from a minor issue, the whole experience was stress-free and unforgettable. We truly appreciate you saying you would not hesitate to recommend us to anyone looking for a holiday that’s truly special.

We look forward to helping you plan your next adventure!

Warm regards,
Francisco U
Guest Relations Specialist

5぀星のうち5の評䟡

Patient and Helpful

Thidara was a fantastic help in bringing our trip to life.
We wanted to book a trip to celebrate my 60th birthday but were a bit confused as where to start. We went into another travel agents (trailfinders) we had used before but they did not seem to understand what we wanted.
Thidara patiently guided us through every step and gave us options along the way explaining everything as we went.
What seemed like a chore became a pleasure. Nothing was too much trouble. Thank you

2025幎9月16日
Hayes & Jarvis ロゎ

Hayes & Jarvis からの回答

Dear Tracy,

Thank you for your brilliant review! We're absolutely delighted to hear that Thidara was such a fantastic help in bringing your trip to life.

It's wonderful to know that she patiently guided you through every step of the process, providing you with great options and turning what seemed like a daunting task into a genuine pleasure. We're very proud that she was so attentive and that nothing was too much trouble for her.

We can't wait for you to embark on your 60th birthday adventure!

Warm regards,
Francisco U
Guest Relations Specialist

5぀星のうち5の評䟡

First class experience with Hayes & Jarvis

Jane was excellent at guiding us through the planning process and her enthusiasm for SA certainly helped us choose our vacation. We threw a curve ball by changing the dates and she was very helpful. We cannot wait for our our trip

2025幎9月9日
自発的なレビュヌ
Hayes & Jarvis ロゎ

Hayes & Jarvis からの回答

Dear Deborah,

Thank you for your fantastic review! We are so pleased to hear that Jane was so helpful in guiding you through the planning process.

It's wonderful to know that her enthusiasm for South Africa was instrumental in helping you choose your holiday. We are delighted that she was so supportive and patiently accommodated your change in dates.

We are all so excited for your adventure to begin!

Warm regards,
Francisco U
Guest Relations Specialist

5぀星のうち5の評䟡

Our tour manager, Mark Linwood

Our tour manager, Mark, was excellent in understanding everything we were asking for in this our special trip.
He gave us in depth advice as to all areas we wanted to visit and accommodated various members of our party travelling from different parts of the world. This has given us the holiday that we all wanted.

2025幎9月8日
自発的なレビュヌ
Hayes & Jarvis ロゎ

Hayes & Jarvis からの回答

Dear Aileen,

Thank you for your wonderful review! We are so pleased to hear that Mark was excellent at understanding your requests.

It's brilliant to know that he provided in-depth advice on all the areas you wanted to visit and skillfully accommodated your party travelling from different parts of the world. We're delighted that this has resulted in the holiday you all hoped for.

We are so excited for your adventure to begin!

Warm regards,
Francisco U
Guest Relations Specialist

5぀星のうち5の評䟡

Excellent work by Mark to create a


Excellent work by Mark to create a custom holiday for our special event. He catered for travellers from 3 different starting airports to arrive the same day, and the needs of a family group including small children and septegenarians.

2025幎9月5日
Hayes & Jarvis ロゎ

Hayes & Jarvis からの回答

Dear Tim,

Thank you for your fantastic review! We are so pleased to hear about Mark's excellent work in crafting a bespoke holiday for your special event.

It's brilliant to know that he skillfully coordinated the logistics for travellers from three different airports. We are proud of his work in creating a trip that everyone could enjoy.

We hope you all had a truly wonderful time!

Warm regards,
Francisco U
Guest Relations Specialist

5぀星のうち5の評䟡

Fantasic experience from begining to end.

What can I say? First of all Hayes and Jarvis had an extremely proffesional looking website. My partner and I are looking to take our two foster children on the holiday of a lifetime to South Africa where we can experiece some of the culture and see the Big Five in thier natural habbitaton a safari type holiday. It had to be something amazing that was also going to have to fit in with the rules which Sociasl Services apply to hlidays with children in care.

Our rep Tayla was brilliant. Not only did she do her homework on the guidelines and legal requirements for the kids but was able to put together a package for us which has completely blown us away and has us counting down the days till we go.

Tayla helped us to add in other activities to our adgenda and even liased with another company to help us set up a balloon trip for the holiday, something Hayes and Jarvis don't normally do, and is even helping us in the UK to arrange rerliable airport storage of our car whilst we're away, something we've been stung with in the past.

Tayla has gone out of her way to help us arrange a fantastic trip and we're incredibly grateful for her continued help and assistance. Thank you.

2025幎9月10日
自発的なレビュヌ
Hayes & Jarvis ロゎ

Hayes & Jarvis からの回答

Dear Mark,

Thank you for your fantastic review! We are absolutely thrilled that you chose us for such a special holiday. It's wonderful to know that Tayla was brilliant. We're incredibly proud that she went above and beyond to craft an itinerary that has completely blown you away.

We are so excited for you to embark on this fantastic adventure and wish you all a truly unforgettable time in South Africa!

Warm regards,
Francisco U
Guest Relations Specialist

5぀星のうち5の評䟡

Fabulous service received from the


Fabulous service received from the team. Initial enquiry was responded to immediately. We were then connected with an Africa specialist on their team who has been wonderful. Her suggestions and tailoring of our trip has been remarkable. Would not hesitate to recommend!

2025幎9月6日
自発的なレビュヌ
Hayes & Jarvis ロゎ

Hayes & Jarvis からの回答

Dear Ellie,

Thank you for your fantastic review! We are so delighted to hear that you've received such fabulous service during your experience with us.
It's wonderful to know that our Africa specialist has been so helpful. We truly appreciate your kind words and are so excited for your adventure to Africa to begin!

Warm regards,
Francisco U
Guest Relations Specialist

5぀星のうち5の評䟡

Fantastic bespoke service

I enquired about a potential holiday with my requirements in what I hoped to do/see and potential budget range. I got a fantastic reply really quickly and they built a holiday around my email giving two different options for budget and taste. Brilliant service, they really listened to what we want and took the time to read the email we sent them and build a holiday around that. A different company i tried called me back but has not even bothered to read the email about what I wanted so Hayes and Jarvis were fantastic compared to other companies in the same realm

2025幎9月8日
Hayes & Jarvis ロゎ

Hayes & Jarvis からの回答

Dear Daniel,

Thank you for your fantastic review! We're thrilled to hear that you had such a fantastic experience from your initial enquiry.
It's wonderful to know that we were able to craft a bespoke holiday that matched your taste. We can't wait to hear all about your adventure!

Warm regards,
Francisco U
Guest Relations Specialist

5぀星のうち5の評䟡

Our trip organiser was Tayla Kriel who


Our trip organiser was Tayla Kriel who was extremely pleasant and knowledgeable.
We knew roughly what we wanted out of our safari as we have been on various safaris in the past.
Taylor having been to Kenya recommended various options and put together three different options all very close to the budget we wanted to stay within,all three were excellent.
We chose the one we wanted and payed the deposit on line which was simple enough.Tayla replied the next day and the fact that she can be contacted directly if we have any questions is reassuring.
I spoke to a number of companies but unlike Hayes & Jarvis they kept offering options way above what we wanted to spend,Tayla listened to our brief and came through with an excellent trip.

2025幎9月3日
Hayes & Jarvis ロゎ

Hayes & Jarvis からの回答

Dear John,

Thank you so much for your wonderful feedback! I am thrilled to hear that you had such a positive experience.
It's fantastic to know that I was able to use my knowledge of Kenya and to understand your previous safari experiences to create the next Safari Adventure! I cant wait to hear all about it!

Warm regards,
Tayla K
Travel Consultant

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