Hayes & Jarvis were great to deal with. They listened to my wants and planned the perfect itinerary. Nothing was too much allowing changes as required. The flights, connections, transfers, car rental... ãã£ãšèŠã
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This is our 2nd experience of booking with Hayes and Jarvis. The care and support from first booking our holiday 2 nights Nairobi, 3 nights Masai Mara and 9 nights diani beach including transfers, fli... ãã£ãšèŠã
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Brilliant service from Andy Finlay. This is our second time booking a trip with yourselves. From start to finish, info, detailed itineraries, quality of hotels and transport. All first class. The big... ãã£ãšèŠã
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This was a trip of a lifetime for us on a big budget. H&J organised an amazing holiday with every day delivering a different experience. No day disappointed on the whole trip⊠an astonishing experi... ãã£ãšèŠã
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With more than 70 years of helping travellers discover extraordinary experiences, we understand what makes an exceptional holiday. Thatâs because we always put customer care at the heart of every journey from start to finish, creating a bespoke trip for each guest. With over 60 destinations worldwide in our portfolio, we offer you an award-winning team of destination specialists who truly care. You will have a personal and dedicated trip coordinator, plus 24/7 phone assistance in case of emergencies while youâre traveling, and the safest and best hotels and transportation. With us, you can travel with confidence on your trip of a lifetime. Find out more on our website: https://www.hayesandjarvis.co.uk
Why Choose Us?
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- Weâve been creating holidays for over seven decades, specialising in tailor made breaks, we offer great value holidays paired with unrivalled knowledge and excellent customer service. Here are just a handful of reasons to book your next adventure with us.
- Weâre in the know
- Weâve been island-hopping across sapphire seas, discovering mystical temples, hiking through forest-clad mountains and exploring the worldâs most exciting cities since 1952. Our travel experiences mean you get insider knowledge and fantastic end-to-end service from dedicated Destination Specialists.
- Weâre devotees of travel
- Just like you, we are inspired by the world around us. We explore destinations so we can share amazing experiences, local connections and insider tips with you. Whether that means absorbing the sea views from an infinity edge pool, hunting for the best cup of coffee in Colombia or hot air ballooning above the Masai Mara. If life is a journey, weâll be your trusted advisors.
- Weâre award winners
- We are dedicated to crafting tailormade holidays. Our efforts are recognised by the industry experts including Conde Nast Traveller, the World Travel Awards, and the British Travel Awards (seven times over). When we consistently earn 5 star reviews and multiple industry awards, we know our services are highly regarded.
- We are responsible
- We believe in creating a positive impact in the places we go to and the people we meet on our journeys. With a little thought and care, travel and tourism can be an incredibly positive experience, not just in terms of opening our minds and hearts to various cultures and lifestyles but also as a means of bringing about a change for the better â whether it is about empowering local communities or conservation of natural resources and habitats.
- Weâre here to help you
- You already know what youâd like from your holiday. We are here to listen to your travel dreams, to use our expertise to exceed your expectations and, using our first-hand knowledge of each destination, to exceed them. A single phone call can lead to a lifetimeâs worth of precious memories. Together weâll bring the world a step closer.
- We offer fully supported travel
- Youâll always speak to us. Our Trip Coordination Team fully supports every step of your journey. You will have a personal and dedicated trip coordinator, plus 24/7 phone assistance in case of emergencies while youâre traveling.
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Platinum Road, St Mark's Hill, KT6 4BH, Surbiton, è±åœ
- 01293 839210
- hello@hayesandjarvis.co.uk
- www.hayesandjarvis.co.uk
5.0
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Hayes & Jarvis ããã®åç
Dear John,
Thank you so much for your wonderful review!
It was truly a pleasure helping you bring your travel plans to life. We are absolutely delighted to hear that you were so satisfied with our service and the support provided.
We wish you all the very best for your upcoming adventure!
Warm regards,
Francisco U
Guest Relations Specialist
Peru and Easter Island 2026
Fantastic organisation and guides throughout. Excellent Trip Coordinator. Efficient and friendly. A bucket list holiday which met every expectation!
2026幎3æ25æ¥
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Hayes & Jarvis ããã®åç
Dear Elaine,
Thank you so much for your lovely review! We are absolutely delighted to hear that your bucket list holiday met every expectation.
It is wonderful to know that you found our organisation and guides to be fantastic, and that your Trip Coordinator provided such efficient and friendly service throughout.
We look forward to helping you tick the next destination off your list!
Warm regards,
Francisco U
Guest Relations Specialist
The team are incredibly knowledgeable
The team are incredibly knowledgeable, helpful, accommodating and friendly.
2026幎4æ15æ¥
Hayes & Jarvis ããã®åç
Dear Justin,
Thank you for your wonderful review! You are very welcome, I am truly looking forward to hearing all about the wonderful experiences you are bound to have during your trip.
Warm regards,
Andy F
Travel Consultant
hayes and jarvis make the perfect south america trip
the trip of south america hayes and jarvis put together based on our dream destinations combined with there extensive local knowledge made the most amazing perfect dream holiday
2026幎3æ10æ¥
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Hayes & Jarvis ããã®åç
Dear Tony,
Thank you so much for your wonderful review! We are absolutely delighted to hear that your journey through South America was the perfect dream holiday.
It is fantastic to know that combining your dream destinations with our team's extensive local knowledge resulted in such an amazing experience. We take great pride in tailoring these adventures to be truly personal, and I will be sure to share your kind feedback with our team.
We wish you all the best and look forward to helping you plan your next great adventure!
Warm regards,
Francisco U
Guest Relations Specialist
USA family tour
We have never used a company to plan a holiday like this before and we couldnât be more happy. We needed to have a really well planned trip so that all our family needs were met. Having a trip consultant was fantastic and meant I could get in contact with someone any time throughout the trip. We had a trip of a life time and thoroughly happy with the part Hayes and Jarvis played on this.
2026幎3æ29æ¥
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Hayes & Jarvis ããã®åç
Dear Sandie,
Thank you so much for your wonderful review! We are absolutely delighted to hear that your first experience of a bespoke planned holiday with us was such a success.
We completely understand that when travelling as a family, the finer details are essential to ensure everyoneâs needs are met. It is fantastic to know that having a dedicated trip coordinator provided you with that extra peace of mind and support throughout your journey.
Knowing that we helped facilitate a trip of a lifetime for you and your family is truly the best feedback we could hope for. We look forward to helping you and your family create more unforgettable memories in the future!
Warm regards,
Francisco U
Guest Relations Specialist
Simply The Best
This was my third holiday that I have booked thru Hayes & Jarvis and every single one of these has been organized and very efficient in every detail, Hotels, flights, transfers to tours.
2026幎3æ7æ¥
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Hayes & Jarvis ããã®åç
Dear Mr Sales,
Thank you so much for your wonderful review! As a third-time traveller with Hayes & Jarvis, your continued loyalty is the greatest compliment we could receive.
We are absolutely delighted to hear that every one of your holidays has been so well organised. We take immense pride in ensuring that every detail is handled with the utmost efficiency to ensure a seamless experience for our guests.
Thanks so much for your continued trust, we are already looking forward to helping you plan your fourth adventure!
Warm regards,
Francisco U
Guest Relations Specialist
1st class travel and brilliant staff
We have a brilliant trip with Hayes and Jarvis. Despite all the current problems in the world we had a hassle free. Zero stress vacation. Lovely properties exactly as we like. Fantastic staff. We will definitely use them again
2026幎2æ24æ¥
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Hayes & Jarvis ããã®åç
Dear Howard,
Thank you so much for your brilliant review!
We are absolutely delighted to hear that your experience with us was so positive. It is wonderful to know that we could provide a completely hassle-free and zero-stress holiday, especially given the current global climate.
There is no higher compliment than knowing you will definitely use us again, and we are already looking forward to helping you plan your next adventure!
Warm regards,
Francisco U
Guest Relations Specialist
A First Rate Travel Company
My second, excellent and seamlessly organised bucket list trip with Hayes and Jarvis it was just a good, if not better than the first. I cannot recommend this company enough.
2026幎3æ9æ¥
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Hayes & Jarvis ããã®åç
Dear Susan,
Thank you so much for your wonderful review! We are absolutely delighted to hear that your second bucket list trip with us was just as seamless and memorable as the firstâif not even better!
There is no higher compliment than a returning guest, and we truly appreciate your continued trust in us to deliver these once-in-a-lifetime experiences. We are already looking forward to helping you cross the next destination off your bucket list!
Warm regards,
Francisco U
Guest Relations Specialist
Our holiday to Borneo was cancelledâŠ
Our holiday to Borneo was cancelled recently because we were travelling via the middle east. Matt Doidge worked hard to find us alternative dates and a different route, at all stages Hayes & Jarvis were professional, helpful and we really felt they were doing their very best to get us on holiday despite the fact the issues were outside of their control. Weâre now booked for September. Thank you, Matt.
2026幎3æ25æ¥
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Hayes & Jarvis ããã®åç
Dear Robin,
Thank you for taking the time to leave such a thoughtful review.
I know how disappointing it is to have travel plans disrupted, especially for a trip as exciting as Borneo. Iâm glad we were able to find a solution that worked for you. It was a pleasure helping you get back on track, and I hope you have an incredible trip!
Warm regards,
Matt D
Travel Consultant Manager
Our original holiday Cancellation
Our original holiday was going to be cancelled due to the middle east conflict, so we decided to change the dates, which were also subsequently going to be cancelled. We therefore decided to defer the holiday to Feb 27. Throughout all of the e-mails/dialogue and other discussions, Chris Cook was brilliant, providing first class advice and offering suitable alternative suggestions for our consideration. I cannot recommend H&J enough and in particular Chris Cook for his professionalism and understanding of exactly what the customer wants - thanks Chris for a fantastic job extremely well done.
2026幎3æ24æ¥
Hayes & Jarvis ããã®åç
Dear Dave,
Thank you so much for your wonderful review and for your incredible patience during such a complex planning process.
We are delighted that your travel consultant, Chris was able to provide the first-class advice and support needed to navigate those challenging obstacles. It is fantastic to hear that his professionalism and alternative suggestions helped turn a difficult situation into a trip you can truly look forward to in 2027.
We are truly grateful for your recommendation and are committed to making your holiday well worth the wait!
Warm regards,
Francisco U
Guest Relations Specialist
Hayes and Jarvis New Zealand trip
They organised a fantastic trip which exceeded our expectations. Everything went like clockwork and on the rare occasion when we needed support, they stepped in quickly and provided it. We couldnât have asked for a better agent.
2026幎3æ17æ¥
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Hayes & Jarvis ããã®åç
Dear Laurel,
Thank you so much for your fantastic review! We are absolutely delighted to hear that your New Zealand trip exceeded your expectations.
It is wonderful to know that everything went like clockwork and that our team was able to step in quickly whenever you needed support. We take great pride in being there for our guests every step of the way, and your kind words are the best compliment we could receive.
We truly appreciate your recommendation and look forward to helping you plan your next seamless adventure!
Warm regards,
Francisco U
Guest Relations Specialist
Beth was highly knowledgeable
Beth was highly knowledgeable, responsive and efficient, despite us moving the goalposts mid process.
Beth comes highly recommended!
2026幎3æ18æ¥
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Hayes & Jarvis ããã®åç
Dear Tim,
Thank you so much for your brilliant review!
We are delighted to hear that you had such a positive experience working with your travel consultant, Beth. It is fantastic to know that her knowledge and efficiency shone through, even when the plans evolved mid-process.
I will be sure to share your kind recommendation with Bethâshe will be thrilled to hear her efforts made such a difference!
Warm regards,
Francisco U
Guest Relations Specialist
Expert Crafting
James took detailed care to work with us, creating a great trip according to our needs. His first hand knowledge and experience made a world of difference.
2026幎3æ17æ¥
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Hayes & Jarvis ããã®åç
Dear Maggie,
Thank you so much for your kind review!
We are delighted to hear that you had such a positive experience working with your travel consultant, James. It is fantastic to know that his detailed care and firsthand knowledge helped create a trip perfectly tailored to your needs.
We look forward to helping you bring this incredible itinerary to life!
Warm regards,
Francisco U
Guest Relations Specialist
All ways great service and friendlyâŠ
All ways great service and friendly knowledgeable staff.
2026幎3æ11æ¥
Hayes & Jarvis ããã®åç
Dear Barry,
Thank you so much for your wonderful review!
It was truly a pleasure helping you bring your travel plans to life. We are absolutely delighted to hear that you were so satisfied with our service and the support provided.
We wish you all the very best for your upcoming adventure!
Warm regards,
Francisco U
Guest Relations Specialist
Argentina and Chile
We enjoyed another brilliantly organised and executed trip from Hayes and Jarvis. They do great work up-front making sure the itinerary includes the places and activities that really suit us. They execute the trip really well and provide full cover throughout giving us confidence that any issues will be swiftly resolved.
2026幎2æ25æ¥
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Hayes & Jarvis ããã®åç
Dear Dan,
Thank you so much for your wonderful review! We are absolutely delighted that you enjoyed another brilliantly organised and executed trip with us.
It is fantastic to know that your bespoke itinerary for Argentina and Chile hit the mark. We take great pride in tailoring every detail to suit your interests and providing the full cover needed for a worry-free experience.
We truly value your continued trust and look forward to helping you plan your next memorable adventure!
Warm regards,
Francisco U
Guest Relations Specialist
Fantastic customer experience
Chris Cook, the travel consultant, created the exact holiday package that we were after for our holiday to the Maldives, and even managed to secure the specific room we requested.
2026幎2æ9æ¥
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Hayes & Jarvis ããã®åç
Thank you so much for your wonderful feedback!
We are delighted to hear that you had such a successful and memorable holiday to the Maldives. It is fantastic to know that your Travel Consultant, Chris, was able to curate the exact package you were looking for and go the extra mile to secure your specific room request. We know that those finer details truly make all the difference to a special getaway.
We look forward to helping you plan many more incredible adventures in the years to come!
Warm regards,
Francisco U
Guest Relations Specialist
Our holiday to Vietnam and CambodiaâŠ
Our holiday to Vietnam and Cambodia with Hayes & Jarvis was exceptional from start to finish. The itinerary was beautifully planned with stunning hotels, excellent guides and drivers and seamless ground transport. The preâtrip support was outstanding â when we had to postpone our original holiday due to illness, everything was handled with care and flexibility. Overall, a wonderfully organised, memorable experience that allowed us to relax and enjoy every moment
2026幎2æ16æ¥
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Hayes & Jarvis ããã®åç
Dear Nicola,
Thank you so much for your wonderful review! We are absolutely delighted to hear that your journey through Vietnam and Cambodia with us was exceptional from start to finish.
It is particularly heartening to know that our team could support you during such a difficult time when you had to postpone your original plans. We are so pleased that our care and flexibility allowed you to finally enjoy the beautifully planned itinerary you deserved.
We look forward to welcoming you back for another wonderfully organised adventure in the future!
Warm regards,
Francisco U
Guest Relations Specialist
Good experience with Hayes and Jarvis
Good experience with Hayes and Jarvis. Bethany was very helpful, patient and responsive -clearly knowledgeable about the trip we were interested in which helped greatly.
2026幎3æ12æ¥
Hayes & Jarvis ããã®åç
Dear Joe,
Thank you so much for your lovely review! We are delighted to hear that you had such a positive experience with us.
It is fantastic to know that your travel consultant was so helpful and patient throughout the process. Her expertise and responsiveness are exactly what we strive for to ensure our guests feel confident in their travel plans.
We wish you many more incredible adventures ahead!
Warm regards,
Francisco U
Guest Relations Specialist
A luxury trip to a lovely country.
This was an admittedly quite expensive trip for a âbig birthdayâ and our first trip to Sri Lanka. However, it was worth it for such top accommodation, food and guides.
Iâm a fairly experienced independent traveller and you COULD do Sri Lanka on a budget, but this curated trip was a great introduction to some of its well known highlights.
2026幎3æ1æ¥
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Hayes & Jarvis ããã®åç
Dear D N,
Thank you so much for your thoughtful review! We are delighted to hear that your birthday trip to Sri Lanka was such a success.
It is wonderful to know that the top-tier accommodation, food, and guides made the experience worthwhile for you. We understand that as an experienced independent traveller, you appreciate the balance between budget and luxury, and we are pleased that this curated introduction to the islandâs highlights hit the mark for such a special occasion.
We wish you many more incredible adventures ahead!
Warm regards,
Francisco U
Guest Relations Specialist
Excellent support and knowledge ofâŠ
Excellent support and knowledge of South Africa to inform our personalised holiday of a life time
2026幎3æ10æ¥
Hayes & Jarvis ããã®åç
Dear Vicky,
Thank you so much for your kind words! It was truly a pleasure helping you design your South African adventure.
Hearing that it is a "holiday of a lifetime" is exactly why we do what we do. South Africa is such a special place, and Iâm thrilled that the personalized details we worked on together made this your perfect Holiday! - I cant wait to hear all about it when you return!
Warm regards,
Tayla K
Travel Consultant
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