A breath of fresh air.the whole experience put me at ease ! After a negative experience at another ford garage . Kelan the service advisor was a pleasure to deal with ,kept me updated re the time my c... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
The staff dealt with the task in hand without any issues . The service staff and sales staff were very helpful at looking after my car from the day before the maintenance check ( Sunday ) until I pick... もっと見る
企業が回答しました
As always my experience has been 1st class, from my first contact by phone from Tommy Hodges who explained everything about my recall, dropped my car off handed my keys to Laura and when I returned... もっと見る
企業が回答しました
A big thank you Tommy and the whole team. They always give a helpful, friendly and efficient service. Worry and hassle free and in our opinion good honest value in every way. They all care about the c... もっと見る
企業が回答しました
企業情報
当該企業による記述
Haynes Ford are Kent's First Ford Dealer offering New and Used Car and Van Sales, Service and Parts since 1911.
連絡先
Haynes Group, 23 Ashford Road, ME14 5DQ, MAIDSTONE, 英国
- 01622756781
- marketing@haynesgrp.co.uk
- www.haynesford.co.uk
4.5
優良
318件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
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Haynes Ford からの回答
Thanks Tony for your time in leaving us such a positive comment and review, we really are grateful.
Haynes Ford からの回答
Thanks Ray - really appreciate your comment and rating, thanks so much for leaving it for us.
Good Service
The service from Haynes was very good, the staff were very friendly and efficient on the phone and in the showroom.
2025年6月9日
自発的なレビュー
Haynes Ford からの回答
Thank you Beverley, we really do appreciate your time in leaving us such a great review and rating.
1st Class Customer Service
As always my experience has been 1st class, from my first contact by phone from Tommy Hodges who explained everything about my recall, dropped my car off handed my keys to Laura and when I returned to collect my car, Tommy gave me an update of what was performed and assured me that all is ok.
I find all Haynes Maidstone staff are a credit to Ford.
Thank you 😊
2025年6月13日
自発的なレビュー
Haynes Ford からの回答
Thank you Joyce, its very kind of you to give us the time in leaving a review, we really do appreciate it and will ensure your comments are passed onto the team and their manager.
Feel absolutely ripped off
Feel absolutely ripped off, just been charged £400 for these rip off merchants to diagnose and replace battery! WHAT A CON
2025年6月14日
自発的なレビュー
Haynes Ford からの回答
Thank you Mr Malone for sharing your feedback with us. I am truly sorry to hear about your recent experience and would like to assist you further to resolve the issue encountered.
To help me address your concerns promptly, could you please email your registration number and date of visit to our customer care team at customercare@haynesgrp.co.uk please ?
This team will work with the department manager and is dedicated to ensuring your satisfaction and will be more than happy to assist you.
I appreciate your patience and look forward to resolving this matter for you. Many thanks.
Haynes Ford からの回答
Thank you Terence, really appreciate your comment and review.
Haynes Ford からの回答
Thanks very much for leaving us such a great star rating and comment.
I arrived early for a call in for my…
I arrived early for a call in for my fuel
Pump. The visit was good with staff offering coffee etc.
2025年6月9日
自発的なレビュー
Haynes Ford からの回答
Thanks Diane, glad our staff looked after not just your vehicle but you aswell. Thanks for taking the time in leaving us a review, we really do appreciate it.
I’ve had two fantastic experiences…
I’ve had two fantastic experiences dealing with Haynes Ford in Maidstone.
I dealt with Tommy on one visit and Tori on another and they were both brilliant, very informative, attentive and gave wonderful customer service.
2025年6月12日
自発的なレビュー
Haynes Ford からの回答
Thank you Fiona, will ensure that your comments are passed onto both Tommy and Tori and that their manager knows aswell. Appreciate your time in leaving us a review.
Very helpful and friendly service…
Very helpful and friendly service today.. was able to drop my car in for an emergency tyre repair at very short notice. Very pleased they made this happen and didnt try to sell me anything else 😉 cant thank them enough for helping me .
2025年6月11日
自発的なレビュー
Haynes Ford からの回答
Thank you Jane, pleased we could help in that situation. Appreciate your time leaving us such a glowing review.
Very polite and helpful when my car was…
Very polite and helpful when my car was recalled for a check. Courtesy car was given which was amazing when I have a little baby and don’t live nearby. Was quick and efficient
2025年6月11日
自発的なレビュー
Haynes Ford からの回答
Fantastic to hear Yasmin, thanks for your time in leaving us such a glowing endorsement. We really do appreciate your time in doing so.
Haynes Ford からの回答
Thanks Kim, really appreciate you leaving us such a great rating and comment, thanks for your time in doing so.
Left car there at the appointment time…
Left car there at the appointment time & it was ready 1hr later
2025年6月10日
自発的なレビュー
Haynes Ford からの回答
Thanks Steve for leaving us such a great rating and comment, we are very grateful.
Tori was fantastic
Tori was fantastic at helping resolve my issues, kept me informed and all in a timely manner.
2025年6月9日
自発的なレビュー
Haynes Ford からの回答
Thanks for the review and rating No, we really do appreciate your time in leaving it and will ensure that your feedback is passed onto both Tori and her manager.
Issue with the passenger door
Was informed of the issue quickly
And received regular phone calls
2025年5月28日
自発的なレビュー
Haynes Ford からの回答
Thanks Marie for your time in leaving us such a great star rating , we really do appreciate it. Glad our comms process worked for you.
Haynes Ford からの回答
Thanks Sian, really appreciate you leaving such great feedback - thank you again.
Haynes Ford からの回答
Thanks Laura for leaving us such a great 5* rating and comment, we really do appreciate your time in doing so.
Haynes Ford からの回答
Thanks David - appreciate that comment and star rating, thanks for your time in leaving it for us.
Very healpful happy with the service…
Very healpful happy with the service thank you
2025年6月6日
自発的なレビュー
Haynes Ford からの回答
Thanks Mary - really appreciate that, thanks !
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