First class service from Angela. Took time to explore everything that we were looking for in a holiday that suited our expectations. Holiday booked at short notice but every detail covered in a friend... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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We have booked our last 2 holidays with Hays. The service we have received from Rory both times has been amazing. He found us exactly what we were looking for and made the whole booking process seamle... もっと見る
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Angela was an extremely helpful, knowledgeable, and friendly agent who helped us book a Christmas Cruise when our criteria was exacting. She was patient and yet efficient and made the process easy a... もっと見る
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Angela who dealt with our booking was brilliant, nothing was too much trouble for her she went above and beyond for us.👌👍
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
203 High St, DD11 1DY, Arbroath, 英国
- 01241654027
5.0
優良
1197件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Always pleasant and very helpful 😊
2026年7月17日
Hays Travel - Arbroath からの回答
MISS RUTH R LONGMUIR,
Thank you for your wonderful 5-star review! We are so pleased to hear that you consistently find our team to be pleasant and very helpful. We truly appreciate your kind words.
Kind Regards
Hays Travel Arbroath
Staff excellent service second to none
Staff excellent service second to none, it’s the only place I go for travel.
Superb Branch and always happy to help
2026年7月16日
Hays Travel - Arbroath からの回答
Thanks for your kind feedback :)
The young lady that served us was very…
The young lady that served us was very helpful and really nice
2026年7月22日
Hays Travel - Arbroath からの回答
Thanks for your kind feedback :)
Excellent Service
My husband and I used Hays Travel recently as we had a complicated itinerary we wanted to achieve. Staff member (Carla) had prepared several options for us and after some discussions we booked our dream holiday. The whole process was very relaxed and stress free, would highly recommend.
2026年7月18日
Hays Travel - Arbroath からの回答
ISA27,
Thank you for your wonderful review! We are so pleased to hear that we could help you achieve your dream holiday with a relaxed and stress-free experience.
Kind Regards
Hays Travel Arbroath
Excellent holiday advice and booking
Stuart at Hays Arbroath was very helpful professional and knowledable about our holiday requests. The booking process was excellent.
2026年7月15日
Hays Travel - Arbroath からの回答
Thanks for your kind feedback :)
Hays Travel - Arbroath からの回答
Thanks for your kind feedback :)
I emailed the Arbroath store with what…
I emailed the Arbroath store with what I was thinking of. Got a great response with several suggestions. Went into store and booked one of the suggestions same day. Great service. Staff always helpful. Thanks to Stuart for fast response and great suggestions. Extremely helpful.
2026年7月17日
Hays Travel - Arbroath からの回答
Irene ,
Thank you for your wonderful feedback! We are so pleased to hear that our colleague provided such a fast response and great suggestions, making your experience extremely helpful.
Kind Regards
Hays Travel
As usual professional staff doing…
As usual professional staff doing everything possible to get the holiday you desire Thankyou Stewart and staff
2026年7月15日
Hays Travel - Arbroath からの回答
Thank you for your very kind review. We are so pleased we could help you find the perfect holiday and that you had such a positive experience with our team.
Kind Regards
Arbroath
Efficient and informative before
Efficient and informative before, during and after our return, the complete service at a competetive price🙂
2026年7月15日
Hays Travel - Arbroath からの回答
Thank you for your wonderful feedback! We are so pleased to hear that you found our service efficient and informative throughout your experience, and at a competitive price.
Kind Regards
Hays Travel Arbroath
Your colleague Angela is exceptional
Your colleague Angela is exceptional - she considers everything & interacts beautifully with customers- she is first class & I will always use Hay’s Travel Arbroath because of Angela & the wider staff team.
2026年7月12日
Hays Travel - Arbroath からの回答
Thanks for your kind feedback :)
Hays Travel - Arbroath からの回答
Thank you for your wonderful review! We are so pleased to hear that our team was friendly, welcoming, and helpful. We appreciate your kind words.
Kind Regards
Hays Travel Arbroath
Hays Travel Arbroath are the best
Hays Travel Arbroath are the best. Very knowledgeable and very helpful. Wouldn’t think about going anywhere else. Highly recommended. Thanks Stuart and Gang x
2026年7月10日
Hays Travel - Arbroath からの回答
Olive,
Thank you so much for your wonderful review! We are delighted to hear that you consistently have a great experience with us and appreciate your kind words about our helpful and knowledgeable team. We truly appreciate your recommendation!
Kind Regards
Hays Travel Arbroath
Rory was absolutely brilliant
Rory was absolutely brilliant. Took time to look for the perfect holiday, give advice and made sure we were happy. He couldn't of done more. Excellent service from him.
2026年7月10日
Hays Travel - Arbroath からの回答
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience and that our team member was able to help you find the perfect holiday.
Kind Regards
Hays Travel Arbroath
Very helpful and informative staff who…
Very helpful and informative staff who made process easy.
2026年7月1日
Hays Travel - Arbroath からの回答
Thanks for your kind feedback :)
Second Booking
This was the second occasion I have used Hay's Travel in Arbroath, and the customer care experience was first class. Tracey was my adviser on both occasions, and could not have been more helpful. In less time than I would have struggled with online, we left with a cruise booked, and all details sent to us within 3 hours. Fantastic. Thank you Tracey.
2026年7月7日
Hays Travel - Arbroath からの回答
Thanks for your kind feedback :)
Well done Arbroath Hay's!
Tracey spent a lot of time making sure that we got the holiday that is right for us. Nothing was too much trouble for her.
2026年7月1日
Hays Travel - Arbroath からの回答
Thanks for your kind feedback :)
Hays Travel - Arbroath からの回答
Thanks for your kind feedback :)
The young man Rory in your Arbroath…
The young man Rory in your Arbroath shop was very helpful
2026年7月2日
Hays Travel - Arbroath からの回答
Thanks for your kind feedback :)
As always absolutely 💯 only travel…
As always absolutely 💯 only travel agents in Arbroath i go to
Angela is very helpful cheery I always get something the rest off the staff are good to and friendly to x
2026年7月3日
Hays Travel - Arbroath からの回答
Thanks for your kind feedback :)
Great customer service
Great customer service! Tracy was excellent & very knowledgeable to help us get exactly the trip we wanted 😊
2026年7月1日
Hays Travel - Arbroath からの回答
Thanks for your kind feedback :)
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