Very helpfull warm friendly feeling on entering shop .Rob who was helping us find the hotel of our choice went above and beyond to help us .emailing hotel to request the room we wanted ..all staff in... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Great Service as always from the Ashington branch team! All of them are super friendly and today Sharon booked my holiday for me! I would never go anywhere else to book my holiday!
Sue was fantastic. She gave us every option available. So patient. When we made our booking she explained everything, so helpful. Would use Hays Travel again. Thank you Sue.
企業が回答しました
We went in to this branch not knowing where we wanted to go, the only information we gave was that we wanted to fly with Jet2, didn’t want late flights and wanted to go somewhere warm and sunny for... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
36 Station Road, NE63 9UJ, Ashington, 英国
- 01670 815755
4.9
優良
1033件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Hays Travel Ashington always give first…
Hays Travel Ashington always give first class service would never go anywhere else to book a holiday. Susan Hepple has always found me really good deals for all of my cruises she is a great asset to the company.
2026年8月2日
Hays Travel - Ashington からの回答
Joyce,
Thank you for your wonderful feedback! We are so pleased to hear that you consistently receive first-class service and that our colleague has been so helpful in finding great deals for your cruises. We truly appreciate your loyalty.
Kind Regards
Hays Travel Ashington
Sue was as always so good at arranging…
Sue was as always so good at arranging our cruises, helpful & informative, first class.
2026年8月2日
Hays Travel - Ashington からの回答
Mrs Janet Carter,
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our service helpful and informative. We truly appreciate your kind words.
Kind Regards
Hays Travel Ashington
A Brilliant Holiday Company!
We went in to this branch not knowing where we wanted to go, the only information we gave was that we wanted to fly with Jet2, didn’t want late flights and wanted to go somewhere warm and sunny for Christmas. We did this on two occasions, the first time we were found a holiday in Tenerife, the second a trip to Lanzarote because we’d never been there. Both holidays were excellent, from flights, transfers and accommodation.
The person helping us in Hays was excellent finding us what we would have chosen ourselves. She was patient and explained everything to us, she even told us about the Hays Travel Money
Card which is a good way to always have money with you without carrying too much cash.
2025年10月18日
Hays Travel - Ashington からの回答
Margaret Tilbury,
Thank you for your wonderful review! We are so pleased to hear that you had such a positive experience with us on both occasions. It's fantastic to know that our team was able to help you find excellent holidays that perfectly matched your preferences. We're also glad the travel money card proved useful!
Kind Regards
Hays Travel Ashington
Everything was explained from arriving…
Everything was explained from arriving in shop till leaving we had a few choices of hotels we liked and were shown details of all of them from prices location board options also given details when tickets would be available to pick all in all excellent service
2026年7月29日
Hays Travel - Ashington からの回答
Ian,
Thank you for your wonderful feedback! We are so pleased to hear that everything was clearly explained and that you received excellent service from start to finish.
Kind Regards
Hays Travel Ashington
Hays Travel - Ashington からの回答
Diane,
Thank you for your wonderful feedback! We are so pleased to hear that you found our team to be helpful and friendly. We truly appreciate your kind words.
Kind Regards
Hays Travel Ashington
Very enjoyable experience expert staff…
Very enjoyable experience expert staff and very knowledgeable and helpful
2026年7月21日
Hays Travel - Ashington からの回答
Diane ,
Thank you for your wonderful feedback! We are so pleased to hear that you had such an enjoyable experience and found our staff to be knowledgeable and helpful.
Kind Regards
Hays Travel Ashington
Very helpfull warm friendly feeling on…
Very helpfull warm friendly feeling on entering shop .Rob who was helping us find the hotel of our choice went above and beyond to help us .emailing hotel to request the room we wanted ..all staff in hayes travel in ashington northumberland are always striving to make our experience of booking holiday amazing and stress free..
2026年7月15日
Hays Travel - Ashington からの回答
Paul key,
Thank you so much for your wonderful review! We are so pleased to hear that our team provided such a warm and friendly experience, and that we could go above and beyond to help you. We appreciate your kind words!
Holiday i went in for was unsuitable…
Holiday i went in for was unsuitable because of hilly area but assistant was quick to find alternative in same price bracket, arranged flight with leg room and airport parking. Brilliant service.
2026年7月20日
Hays Travel - Ashington からの回答
Mr Gordon Campbell,
Thank you for your wonderful feedback! We are so pleased to hear that our assistant was able to find a suitable alternative and provide such brilliant service for your holiday arrangements.
Kind Regards
Hays Travel Ashington
Very professional
Very professional. Rob is very helpful and answers all my, sometimes awkward, questions
2026年7月24日
Hays Travel - Ashington からの回答
Frederick Audsley,
Thank you for your wonderful feedback! We are so pleased to hear that our team was helpful and able to answer all your questions. We appreciate you taking the time to share your experience.
Kind Regards
Hays Travel
Hays Travel - Ashington からの回答
DM,
Thank you for your wonderful feedback! We are so pleased to hear that you always feel welcome and find our team friendly and helpful.
Kind Regards
Brilliant service
Brilliant service every time will always book with hays travel and always recommend Ashington branch
2026年7月19日
Hays Travel - Ashington からの回答
Rosslyn,
Thank you for your wonderful review! We are so pleased to hear that you consistently receive brilliant service and that you always recommend our Ashington branch. We truly appreciate your loyalty.
So easy to book explained what i was…
So easy to book explained what i was after and given options of where to stay etc and covered everything i needed
2026年7月18日
Hays Travel - Ashington からの回答
Elaine,
Thank you for your wonderful feedback! We are so pleased to hear that you found the booking process easy and that we were able to provide you with all the options and information you needed.
Kind Regards
Hays Travel Ashington
We always use Hays to book holidays
We always use Hays to book holidays, Sarah always goes above and beyond to get the holiday we want. Best price flight and hotel. Definitely 5 star service
2026年7月12日
Hays Travel - Ashington からの回答
Lynn Howard,
Thank you for your wonderful review! We are so pleased to hear that our team consistently goes above and beyond to find you the perfect holiday at the best price. We truly appreciate your loyalty and look forward to helping you with many more holidays.
Kind Regards
Hays Travel Ashington
The staff are really helpful nothings a…
The staff are really helpful nothings a bother will keep looking until they find a fab holiday always come to hays for that reason exceptional service every time xxxx
2026年7月15日
Hays Travel - Ashington からの回答
Ann Armstrong,
Thank you for your wonderful review! We are so pleased to hear that our staff are always helpful and that you consistently receive exceptional service. We truly appreciate your loyalty.
Kind Regards
Hays Travel Ashington
Good advice and location found by Sarah
we were unsure of where we wanted to go so asked Sarah to find us something suitable.
We gave the dates, standard of accommodation and type of resort we would like, Sarah found us a holiday which was suitable, not somewhere we would have chose on our own but were very happy with.
2026年7月10日
Hays Travel - Ashington からの回答
neil morris,
Thank you so much for your lovely review! I'm so pleased that we were able to find you a suitable holiday that you were happy with. I hope you have a fantastic time!
Kind Regards
Hays Travel Ashington
Great advice and help as always from…
Great advice and help as always from the fantastic team at Ashington Hays Travel
2026年7月12日
Hays Travel - Ashington からの回答
Mrs Nichol,
Thank you for your wonderful review! We are so pleased to hear that you consistently receive great advice and help from our team. We truly appreciate your kind words.
Kind Regards
Hays Travel Ashington
Almost had a trip I didn’t want!
Went in 7th July 2026 not wheelchair accessible almost tipped out of my chair trying to get in the shop! Then the payment device was fixed in place difficult to reach and had to get someone to help put my card in the slot!
2026年7月7日
自発的なレビュー
Hays Travel - Ashington からの回答
Mr Antony Harper,
We are truly sorry to hear about the difficulties you encountered with accessibility during your visit. We appreciate you bringing these crucial issues to our attention. We are actively reviewing our entrance, the screws in the plate at the front door had come loose causing the door lip to be lifted, and payment device setup to ensure a more inclusive experience for all our customers.
If you would like to give the store a call on 01670 815755 to discuss this further.
Kind Regards
Hays Travel Ashington
We have used hays travel for years now…
We have used hays travel for years now and everything is straight forward friendly knowledgeable staff always get a great price when we book a holiday
2026年7月3日
Hays Travel - Ashington からの回答
George Fitton ,
Thank you for your wonderful feedback! We are so pleased to hear that you consistently have such positive experiences with us and that our staff are always able to assist you. We truly appreciate your loyalty.
Kind Regards
Hays Travel Ashington
Staff always very helpful they get to
Staff always very helpful they get to know regular customers and talk to them like friends and always ask how our previous holiday was thats why we always come back to book at our local Hays.
2026年7月2日
Hays Travel - Ashington からの回答
Walter,
We are so happy to hear our team provides such a welcoming and friendly experience. We truly value your continued loyalty and appreciate you choosing us for your holiday bookings.
Kind Regards
Hays Travel
Excellent service from Susan as always.
Excellent service from Susan as always. Listens to what you are looking for and goes the extra mile to find it. Wouldn't book my holidays anywhere else!
2026年7月1日
Hays Travel - Ashington からの回答
Kevin Vardy,
Thank you for your wonderful feedback! We are so pleased to hear that our team member provided excellent service and went the extra mile to find what you were looking for. We appreciate your loyalty!
Kind Regards
Hays Travel
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