Very helpfull warm friendly feeling on entering shop .Rob who was helping us find the hotel of our choice went above and beyond to help us .emailing hotel to request the room we wanted ..all staff in... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great Service as always from the Ashington branch team! All of them are super friendly and today Sharon booked my holiday for me! I would never go anywhere else to book my holiday!
Sue was fantastic. She gave us every option available. So patient. When we made our booking she explained everything, so helpful. Would use Hays Travel again. Thank you Sue.
企業が回答しました
We went in to this branch not knowing where we wanted to go, the only information we gave was that we wanted to fly with Jet2, didn’t want late flights and wanted to go somewhere warm and sunny for... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
36 Station Road, NE63 9UJ, Ashington, 英国
- 01670 815755
4.9
優良
1033件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Hays Travel - Ashington からの回答
Good morning,
Thank you for your very positive review of the service you received. I will pass on your comments to the team.
Thanks
Rob
Smiles as soon as we walked through the door
We were greeted with a smile as soon as we walked through the door.
The staff were friendly especially Robert (ROB) at your Ashington branch.
He was extremely patient while we decided which location was going to be our best choice. He was extremely knowledgeable about the area we choose and went through the plus and cons of both areas.
We are more then happy with our decision and looking forward to having our first holiday alone just the two of us after years of family holidays to make it even more special its for my birthday so win win holiday.
2026年1月31日
Hays Travel - Ashington からの回答
Hi,
Thank you for taking the time to write such a lovely, positive review of the service you received from me.
I am so pleased we managed to get you sorted and that you are really looking forward to your holidays.
Thanks again
Rob
Happy holiday maker.
Have booked holidays with you for a good few years ...paperwork before hols is a big bonus for me I can't deal with having important docs on my phone ..
2026年1月30日
Hays Travel - Ashington からの回答
Mrs Barry,
We're happy to hear that you appreciate our services. We acknowledge that having physical documents provides peace of mind, and we're so glad we can offer that to you.
Hays Travel
Hays Travel - Ashington からの回答
Thank you Brian,
We appreciate you sharing; we are so happy to hear our team was professional and helpful! Thank you for your time.
Hays Travel
Great attitude
Great attitude, very polite, helps you when your not sure of anything, really great help
2026年1月29日
Hays Travel - Ashington からの回答
Zak , thank you for leaving such a lovely comment on Sue's service :)
Experience made simple with Rob!
The booking process was so easy start to finish, I popped in to see Rob with a few ideas in my head of where we wanted to go as a family we were just waiting to firm up people coming & dates. Popped back to see Rob the next day who was fab and so helpful and informative on helping us choose the right location and room types for our requirements.
2026年1月26日
Hays Travel - Ashington からの回答
Lauren,
We appreciate you taking the time to share your booking experience. We're so glad that we could assist you in choosing the right location and room types for your family's needs.
Hays Travel
My local Ashington branch are just…
My local Ashington branch are just fantastic. I've had a recent change of trip and they were so accommodating with cancelling it all and then rebooking me something else. They are all so friendly and helpful, they are a credit to Hays! ❤️
2026年1月25日
Hays Travel - Ashington からの回答
Diane , thank you so so much for such an amazing review on the service you received from us :) Sharon
Hays Travel - Ashington からの回答
Thomas , thank you for your kind comment :) Sharon
Hays Travel - Ashington からの回答
Thank you for taking the time to leave such a lovely review Karen :)
Staff wer fantastic help
2026年1月21日
Hays Travel - Ashington からの回答
Thank you for leaving such a fantastic comment on Aleashas service I will pass it on :) Sharon
Hays Travel - Ashington からの回答
Anthony,
We appreciate your continued support and are so happy to hear you consistently receive great service from our team.
Hays Travel
Very helpful
2026年1月17日
Hays Travel - Ashington からの回答
Thank you for taking the time to leave us such positive comments :)
The knowledge and experience of a…
The knowledge and experience of a excellent advisor Sue
2026年1月20日
Hays Travel - Ashington からの回答
Thank you for leaving a lovely review Margaret :)
Best staff at Ashington
I always try to use the same lady she knows so well and is brilliant at her job. HT has to be the best agent in our area , I’ve been in some travel agents who seem too stuffy and don’t make me feel as welcome.
2026年1月17日
Hays Travel - Ashington からの回答
Sharon, thank you so much for taking time out to leave such a kind comment on the service you receive from us :)
Extremely helpful as usual
Extremely helpful as usual, and not pushy.Would highly recommend
2026年1月16日
Hays Travel - Ashington からの回答
Julia , thank you for leaving such a kind comment so excited to see yous got booked , Gdansk next :)
I was making enquiry ref a cruise
I was making enquiry ref a cruise, I was given all the information I requested, and given time too go away and discuss cost with my partner, I then called to book my holiday, Sharon was very patient with my enquiry to book my own cabin, and assisted me with doing so.
I am always happy to book my holidays with Hayd
2026年1月14日
Hays Travel - Ashington からの回答
Jane , thank you for leaving such a kind comment on the service you received from me :) Sharon
The service we reserved was spot on…
The service we reserved was spot on could not be better , will be back again
2026年1月14日
Hays Travel - Ashington からの回答
Thank you for leaving such a kind review Thomas :)
I'm a returning customer.
I'm a returning customer.. and will always be.. extremely satisfied of everything..
2026年1月14日
Hays Travel - Ashington からの回答
Thank you for leaving a lovely review - glad we got you sorted :)
Hays Travel - Ashington からの回答
Thank you for taking the time to leave a lovely review Tracey :)
Once again Hays staff were friendly
Once again Hays staff were friendly, helpful and knowledgeable booking our holiday and airport parking was very easy.
2026年1月7日
Hays Travel - Ashington からの回答
Thank you for leaving a lovely review Charles - glad we got you sorted! :)
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。