After choosing where we wanted to go (after seeing a video in our local branch while paying for another holiday!) the next few days were spent seeing what trip would suit us best. The help and advice... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Friendly, welcoming, knowledgeable staff who once again made the whole booking process a breeze !! Steph was brilliant, very professional and made me feel at ease - even made me a cuppa after securi... もっと見る
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Sam was extremely helpful, even putting the Ryan Air App onto my phone and downloading the relevant info for me. Having traveled to Nerja with Hayes in March this year, I found that everything went... もっと見る
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Great service from Lauren and Jo in helping us find an altetnative to our canceled Riviera cruise Really pleased with outcome
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
6 Norwich Road, NR11 6BN, Aylsham, 英国
- 01263 733133
4.9
優良
1008件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very helpful and stayed late to ensure…
Very helpful and stayed late to ensure we found the right holiday for us.
Thanks to Liv and the team 😀
2026年6月27日
Hays Travel - Aylsham からの回答
Hello,
Thank you for leaving Liv this lovely 5* review.
So great to hear you found her helpful and finding the right holiday for you. I hope you're looking forward to it. You've got a lovely trip to look forward to.
Thank you again, Elyse :)
Very professional and very helpful
Very professional and very helpful, will definitely book with you again.
2026年6月26日
Hays Travel - Aylsham からの回答
Hello,
Thank you for leaving me this 5* review.
It's great to hear you found me very professional and helpful. I am here to help you with all your holiday plans. I hope you're looking forward to your holiday.
Thank you again, Elyse :)
Very helpful and friendly staff
We were looked after by Sam who was very helpful and tried to make things easy for us. She gave us good advice and we came away feeling very satisfied.
2026年6月26日
Hays Travel - Aylsham からの回答
Hello,
Thank you for leaving this lovely 5* review for Sam.
So gald you found to booking process easy and we gave good advice. I hope you're looking forward to your holiday.
Thanks, Elyse :)
Excellent friendly service
Excellent friendly service ! The Aylsham team all very professional, thanks
2026年6月18日
Hays Travel - Aylsham からの回答
Hello,
Thank you for leaving Lauren this lovely 5* review!
It's great to hear your found us all professional and friendly service. We pride ourselves in highlevel of service!
Thank you for booking here at Hays Travel Aylsham, Elyse :)
Always have a excellent service from…
Always have a excellent service from Hays , Jo was as helpful as always knows exactly what we want and goes one step beyond in finding our holidays , such a personal service and happy to please ,
2026年6月23日
Hays Travel - Aylsham からの回答
Wow, thank you so much for this fantastic review! It really means a lot to know how happy you are with the service we provide. It was lovely to see you this week and help get another fabulous holiday booked and in the diary for you. Thank you for your continued support and for always choosing to book with us. I look forward to seeing you again soon!
Jo 😊✈️🌴
Made a difficult booking for people of…
Made a difficult booking for people of our age reasonably easy.
2026年6月23日
Hays Travel - Aylsham からの回答
Thank you so much for your lovely review, it was a pleasure to book your holiday. A lovely holiday to look forward to and I am sure you'll have an amazing time. Thank you, Liv :)
Booked a fabulous holiday to Corfu
Booked a fabulous holiday to Corfu, regrettably due to health had to reconsider. Sam at Hays Aylsham has done absolutely everything to support changes. Nothing was too much trouble. The benefits of booking through Hays gives you peace of mind. Thank you.
2026年6月13日
Hays Travel - Aylsham からの回答
Hello,
Thank you for leaving Sam this lovely 5* review.
So glad Sam was here to help you with your changes to your holiday plans and now you have a lovely holiday to look forward to.
Thank you for always supporting us and booking through your local travel agent.
Thanks, Elyse :)
Lovely lady who helped me to book a…
Lovely lady who helped me to book a holiday that I had seen on Facebook. She was so helpful and polite.
2026年6月18日
Hays Travel - Aylsham からの回答
Hello,
Thank you so much for leaving Livia a 5* review.
So glad to hear that she was helpful and polite with booking your lovely holiday.
I hope you're looking forward to it!
Thank you again, Elyse :) b
A great team at the Aylsham branch
Liv helped us book our holiday, she had just transferred from another branch and was a little shy to start with, but she was very polite and helpful and by the time we left we were laughing like old friends. She is an asset to the Aylsham team.
2026年6月11日
Hays Travel - Aylsham からの回答
Thank you so so much for your lovely review, it was more than a pleasure to book your holiday, I am really glad that you found my service helpful.
I am sure you will both have the best time.
I look forward to speaking to you nearer the time.
Kindest regards, Liv :)
Hays Travel - Aylsham からの回答
It is a pleasure booking your lovely cruises. I am sure we will be booking more. Thank you for my 5* review. I appreciate it Thanks Sam
Hays Travel - Aylsham からの回答
Thank you so much for taking the time to provide feedback on our service which we have shared with the team.
See you in branch again soon. Lauren
Late holiday booked.
We went into your office at Aylsham, with a rough idea of what we wanted and the dates. The lady was very helpful and came up with some good ideas. We went away and had a think about what had been said and went back with our choice. This was looked at by your representative and we quickly had the holiday booked and are now looking forward to going.
2026年6月9日
Hays Travel - Aylsham からの回答
Thank you for taking the time to provide feedback on the service you have experienced here in the Aylsham branch, you can now look forward to your holiday and we will be with you every step of the way. Lauren
Another perfect holiday booked with the…
Another perfect holiday booked with the help of Jo from the Aylsham branch. She is so helpful from start to finish, making sure we have the right holiday, from choosing the hotel to arranging the transfers.
The service is always five-star, and nothing is too much trouble. I would highly recommend speaking to Jo and booking your next holiday with Hays Travel. They can also help with travel money, making everything you need for your trip available in one place.
2026年6月16日
Hays Travel - Aylsham からの回答
Thank you Donna for sharing such a wonderful review! I am so pleased to hear that my service made your holiday booking experience so enjoyable. You have got another amazing holiday booked and in the diary and I loved every minute of arranging it for you :) I truly appreciate your kind words and look forward to speaking to you again. Jo, Hays Travel Aylsham :)
Service and Hotel
Service and Hotel
The Consultant was very patient and understanding as i was doing a last minute booking and having offered many hotels, came up with exactly the right one that fitted both my husband and myself.
Having now returned. We enjoyed Menorca and the resort, the beach, hotel, food and entertainment. However, the room shower cubicle was really very small and holiday makers leaving their towels on hotel sun loungers annoying and selfish whilst they went for meals or to the beach.
2026年5月28日
Hays Travel - Aylsham からの回答
We are so glad our consultant found the perfect hotel for your last-minute booking! It is wonderful to hear you enjoyed Menorca, the resort, and the amenities. We appreciate your feedback regarding the shower and sun lounger etiquette. Please feel free to contact the branch if you would like to discuss this further. Jo and the team, Hays Travel Aylsham
Jo and the team at the Aylsham branch…
Jo and the team at the Aylsham branch are on top form as usual, a very slick and easy process with very good knowledge of our requirements, wouldn't go anywhere else for our holiday bookings
2026年6月9日
Hays Travel - Aylsham からの回答
We are so pleased to hear that our team provided such a smooth and easy booking process for you. Thank you for your wonderful feedback and for booking another lovely holiday with us. We look forward to seeing you both again. Jo and the team, Hays Travel Aylsham
Kind Regards
Hays Travel
Gave me exactly what I needed
Gave me exactly what I needed. Went in to get advice, came out with a cruise to see the total eclipse in northern Spain.
2026年6月16日
Hays Travel - Aylsham からの回答
Thank you for your lovely 5 * review. It is great to hear you have booked a wonderful trip with Elyse . Thank you again and we look forward to helping you again - sam
The young lady Sam was very patient
The young lady Sam was very patient
understood my requirements and found a holiday I was looking for
2026年6月14日
Hays Travel - Aylsham からの回答
Thank you Lorna for your lovely 5 * review. It was a pleasure booking your wonderful holiday and I look forward to helping you again Sam
Excellence Experience
Firstly I went in, met with Sam and discussed the holiday which I wanted to take with my son. I actually got it wrong and went back the next day and Sam had to begin again. Sorry Sam!
Sam was very forgiving and began again. I think that it was not a easy search as we were quite specific in what we needed. She found it.
Totally professionally, helpful and friendly. As were all the staff. Even my sons and my Hays Travel Cards were sorted as we were there.
The ladies were amazing. Nothing was too much trouble. It's why I always use Hays. For me, there are not enough superlative.
I hope that a real person reads this and knows what gems you have in Aylsham!
2026年6月14日
Hays Travel - Aylsham からの回答
Hi Garry, Thank you so much for my lovely 5 * Review. I am so pleased I managed to get you the perfect trip in the end, and that you left with your son happy. It was lovely seeing you again after such a long time and it was great that we also managed to get your Travel cards all sorted out. I will see you again. Thank you Sam
Top-Class Travel Service
We booked a holiday as a 60th birthday present and the whole experience was excellent from start to finish with Jo from Hays Travel, Aylsham.
Prior to our appointment, Jo sent us a range of suitable options in our preferred location, including a cruise, which made it easy to consider what would work best for us. During the in-office appointment we were not rushed at all and were given plenty of time to go through everything carefully before making our booking.
The support continued after booking as well. We were helped to set up links on our phone so we could easily access all our booking details. Later the same day, we received follow-up emails with useful links and clear instructions on how to book our excursions once they were released.
The whole process felt smooth, well-organised, and completely hassle-free. The options provided were thoughtful and well-matched to what we were looking for, and the service throughout was professional and helpful.
2026年6月14日
Hays Travel - Aylsham からの回答
We're so pleased to hear that your holiday booking experience for such a special occasion was excellent from start to finish. It's wonderful to know that Jo provided thoughtful options and continued support after booking. What an amazing trip you have to look forward to! We appreciate your kind words and look forward to seeing you both again. Jo and the team, Aylsham
Elysse very friendly and helpful
Elysse very friendly and helpful, I now have travel insurance for my next holiday. Thank you.
2026年6月13日
Hays Travel - Aylsham からの回答
We are so glad we could help you with your travel insurance. We hope you have a wonderful holiday! We look forward to helping you again with future travel plans. Elyse, Hays Travel, Aylsham
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