We booked are holiday this week to torremolinos,Donna has arranged our holidays for the past few years, always gives us really good advice.All the staff in the Ballymena office are very curtious the m... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
My travel agent Chloe was extremely helpful and made my visit very enjoyable. I am looking forward to my cruise in May 2027 and know if I have any worries I can drop in and discuss them with her.
My sister and I have used Hayes Travel to arrange a couple of holidays. Staff members extremely helpful, pleasant and informative! Hotel and travel arrangements where made easy. We would not he... もっと見る
企業が回答しました
All the staff extremely friendly and helpful with advice and tips. The booking process was straight forward and fast, good deals on foreign currency. We have booked 5 trips with Hays, all have been fa... もっと見る
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
Unit 26, Fairhill shopping Centre, BT43 6UF, Ballymena, 英国
- 02825530019
4.9
優良
779件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Agent was excellent
Agent was excellent. Donna sorted out a few options she thought might suit. She didn't pressure us to choose just gave us time.
2026年7月19日
Chloe was great at satisfying my needs…
Chloe was great at satisfying my needs for booking a cruise explained everything with ease and great personality
2026年7月18日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Great staff
Great staff, very knowledgeable, helpful and friendly. Got a great deal and what we were looking for.
2026年7月8日
Hays Travel - Ballymena からの回答
Thanks for the lovely feedback, we really appreciate it :)
Booking a holiday.
My experience on the8/7/2026 was fantastic. The lady who dealt with us was very efficient and was able to let us know everything about or holiday.Will definitely use them again.
2026年7月9日
Hays Travel - Ballymena からの回答
Thank you for the lovely feedback. We'll be sure to pass this on to the team :)
Very friendly and efficient staff
Very friendly and efficient staff, who listened carefully to our requirements.
2026年7月5日
Hays Travel - Ballymena からの回答
Thanks for the lovely feedback :)
Great company, exceptional service
Amy made my family holiday very easy to arrange, she went above and beyond when we struggled to book the hotel we wanted with the rooms we wanted, finding a way to make our booking possible, I could recommend Hayes and Amy highly enough, thank you so lunch
2026年6月30日
Hays Travel - Ballymena からの回答
Thanks for the lovely feedback Paul. I'll be sure to pass this along :)
City Break to Edinburgh Sept 26
My sister and I have used Hayes Travel to arrange a couple of holidays.
Staff members extremely helpful, pleasant and informative! Hotel and travel arrangements where made easy.
We would not hesitate to use Hays Travel when wishing to take holidays/city breaks in future!
2026年7月2日
Hays Travel - Ballymena からの回答
Thanks for the fab feedback :)
Hays Ballymena are the best
As always the staff are very helpful. They listen to our needs. The booking process was painless
2026年7月2日
Hays Travel - Ballymena からの回答
Thanks for the lovely feedback as usual Ann :)
Booked our holiday was great everything…
Booked our holiday was great everything was easy thanks to cleo who seen to all our needs
2026年6月24日
Hays Travel - Ballymena からの回答
Thanks for the lovely feedback. I'll be sure to pass this along :)
Disappointed
I booked a holiday yesterday and was unable to make payment by phone despite trying over 20 times. I had to drive over 50 miles and pay for car parking while I visited your shop and paid for it.
I was told staff weren’t allowed to take payments by phone.
I was very unhappy as you can imagine to have to spend most of the day just paying for my holiday! Disappointing!
2026年6月29日
Hays Travel - Ballymena からの回答
Good afternoon,
I am sorry to read you are disappointed. I will give you a call to discuss this matter.
Kind regards,
Donna
As usual Donna makes our booking easy
As usual Donna makes our booking easy, as she knows her customer needs. Always finds us the cruise that we want and will make suggestions of any other cruises with offers on that we might like.
Thanks Donna
2026年6月30日
Hays Travel - Ballymena からの回答
Thank you for the lovely feedback. I'll be sure to pass this to Donna :)
Great experience
The staff are professional, welcoming and friendly. They are interested in helping you to get the trip you want.
Donna was very helpful and professional with our family holiday.
2026年6月20日
Hays Travel - Ballymena からの回答
Thanks for the lovely feedback Derek :)
Hays Travel - Ballymena からの回答
Thanks for the lovely feedback :)
Staff members Donna and Kellie very…
Staff members Donna and Kellie very pleasant, helpful and honest in their assessment of the hotels we had selected and provided us with information on other accommodation that my wife and me selected knowing they had the experience received from other customers that suited us better in the area we had chosen to holiday in, thanks to both of them 👍🌴👍🌴
2026年6月24日
Hays Travel - Ballymena からの回答
Thank you for the lovely feedback. We'll be sure to pass this to Donna and Kellie :)
Hays Travel - Ballymena からの回答
Thanks for the lovely feedback :)
Hays Travel - Ballymena からの回答
Thanks for the lovely feedback :)
Staff are so friendly and welcoming
The atmosphere in store is so welcoming and all the staff are so friendly and helpful especially Donna and Stef. Both spend time planning our first trip visit to South Africa.
2026年6月2日
Hays Travel - Ballymena からの回答
Thanks for the lovely feedback Valerie. We'll be sure to pass this along :)
Great experience today in Hays Travel
Great experience today in Hays Travel. Steph was very helpful and professional as always.
2026年6月11日
Hays Travel - Ballymena からの回答
Thanks for the lovely feedback :)
The staff in hays travel Ballymena are…
The staff in hays travel Ballymena are excellent helpful with any issues you have
2026年6月10日
Hays Travel - Ballymena からの回答
Thanks for the lovely feedback :)
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