After having my upcoming booking cancelled by JustYou, went into my local Hays branch and spoke to Clare, she was really helpful and very knowledgeable of the area we wanted to go to. Nothing was too... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Angela is great - we had seen a holiday advertised, but by the time we went in to book, it was no longer available. She looked at what was originally on offer and then found very similar options, but... もっと見る
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We went in to Belper Hayes Travel with an idea of what we wanted and Angela found the exact one for us with a minimum of fuss and we were through all the formalities and information in half an hour. V... もっと見る
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I couldn’t recommend Corinne enough at Hays Travel, she was absolutely brilliant from start to finish. We were booking a very last minute holiday, and she went above and beyond to make the whole proce... もっと見る
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企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
29c King Street, DE56 1PX, Belper, 英国
- 01773297044
4.9
優良
682件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service as usual
2026年1月4日
Hays Travel - Belper からの回答
Thank you so much for the lovely feedback. I will pass your comments onto Clare.
Kind Regards
Hays Travel Belper
Hays Travel - Belper からの回答
Thank you for a lovely review! I'm glad I gave you a great experience! Mia :)
Disappointing.
We supported the company (three times this year) because of it's heritage, however, we will not be supporting Belper's branch any further. Those in the management team have a poor attitude when something is queried or challenged and show little care and joy to ensure what they could and should be delivering. Great shame for a family company who has always excelled at customer care, to be represented in such a manner.
2025年12月20日
Hays Travel - Belper からの回答
Hi Joanne , Thank you for taking time to speak to me today it is much appreciated and I have taken your points on board . Hope you have a fabulous New Year Kind Regards Ange
Really helpful travel agent
Really helpful travel agent, who went through all the options with us to find the best version of our holiday. Thanks Sharon
2025年12月21日
Hays Travel - Belper からの回答
Hi Tracy,
Thank you for taking the time to leave such lovely feedback.
It was a pleasure to help you with your booking.
Kind Regards,
Sharon
Efficient friendly helpful staff with…
Efficient friendly helpful staff with prompt useful information. Would definitely go again
2025年12月16日
Hays Travel - Belper からの回答
Thanks for taking the time to leave a 5 Star review. We really appreciate your kind words and so happy you had a great experience with Clare, she is great! Kind regards Rebecca
Very helpful staff
Very helpful staff. Made booking quickly and clearly. Would highly recommend.
2025年12月15日
Hays Travel - Belper からの回答
Thank you for taking the time to leave such lovely feedback it was a pleasure to help you with this booking! - Ange
We were at the premises for a very long…
We were at the premises for a very long time trying to sort out a holiday and were dealt with in a professional manner and friendly way too. The staff are amazing and really do care about the customers. We would never go anywhere else.
2025年12月13日
Hays Travel - Belper からの回答
Thank you so much for the lovely feedback. We will be sure to let Antonia know. It's always a pleasure to assist you with your fabulous trips.
Kind Regards
All the team Hays Belper
Helpful staff advice given was helpful…
Helpful staff advice given was helpful and useful. She listened to our needs and wants. Will be going in again nearer the time.
2025年11月27日
Hays Travel - Belper からの回答
Thank you for taking the time to leave lovely feedback it is very much apricated. Team Belper
Hays Travel - Belper からの回答
Thank you for your lovely review Mr Collis, it was a pleasure booing your holiday !
I went in and spoke to Antonia
I went in and spoke to Antonia, I had done my homework and knew exactly what I wanted.
Within an hour I had booked my holiday got my tickets printed and currency.
Couldn’t ask for more she was so efficient and knowledgeable. Great to receive such fantastic customer service
2025年11月29日
Hays Travel - Belper からの回答
Hi,
Thank you for taking the time to leave such lovely feedback.
I'll ensure Antonia reads your review.
Kind Regards,
Sharon
Great experience thank you
Dealt with Sharon who was amazing, everyone I spoke to were so helpful. Booked holiday through telephone and emails, no need for a visit.
We need travel agents with personal experience to guide us because online there's almost too much choice. Price was just as competitive too!
2025年11月25日
Hays Travel - Belper からの回答
Hi Sharon,
Thank you for taking the time to leave such lovely feedback.
It was a pleasure to help you with your booking.
Kind Regards,
Sharon
The team priced up our 2026 holiday…
The team priced up our 2026 holiday smoothly, quickly and professionally.
2025年11月24日
Hays Travel - Belper からの回答
Hi Mark, Thank you so much for the lovely feedback. You're going to have a wonderful time in Bali. Kind Regards, Corinne
As always staff knowledgeable and…
As always staff knowledgeable and helpful.
I wouldn’t go anywhere else.
Thanks to all
2025年11月20日
Hays Travel - Belper からの回答
Hi Ian,
Thank you for taking the time to leave such lovely feedback.
It was a pleasure to help you with your booking.
Kindest Regards,
Corinne and Rebecca
The efficiency of staff she found us a…
The efficiency of staff she found us a better deal than we had seen on line
2025年11月19日
Hays Travel - Belper からの回答
Thank you for leaving a positive review. We really appreciate your feedback and so happy you got a better deal. Kind regards, Team Belper :)
Friendly and professional service
Friendly and professional service. The agent listened to our requirements, offered suitable alternatives and helped us find the best options.
2025年11月15日
Hays Travel - Belper からの回答
Thank you so much for your review, it was a pleasure to book your holiday and i'm glad to have given a 5 star service! Kind Regards, Clare
Fab travel agent
2025年11月17日
Hays Travel - Belper からの回答
Thank you for your lovely review, we appreciate your custom! Hays Travel Belper :)
As expected
As expected
Good service, knowledgable and helpful Agent.
Explained in detail all elements in collating my holiday.
Left premises with all information printed out and details of next required visit for completion.
2025年11月5日
Hays Travel - Belper からの回答
Thank you for taking the time to leave a detailed positive review. I really appreciate your nice words, best regards Clare
Corrie is the best she goes above snd…
Corrie is the best she goes above snd beyond shes an asset to the belper branch
2025年11月10日
Hays Travel - Belper からの回答
Hi Toni,
Thank you for taking the time to leave such lovely feedback.
I will ensure Corinne reads your review.
Kind regards,
Sharon
Always a pleasure to go into Belper branch
Booked my holiday with confidence that I have the holiday I want
2025年11月5日
Hays Travel - Belper からの回答
Thanks so much for your kind words. It was a pleasure booking your next holiday, Kind regards Clare
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