Net year I ill be going to see the solar eclipse & wanted to get to Gibraltar the event ( once in a life time ) How ever Every hotel was fully booked or had put the price up that was well out sid... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
A very pleasant experience from opening the door and walking in, to exiting having booked a holiday. Adam couldn't have been more efficient, reassuring and patient, taking his time whilst we ma... もっと見る
企業が回答しました
We called in yesterday to book our holiday to Skiathos for 2027, Molly was as usual just wonderful.She didnt have to ask our names, she remembered us! After we booked that we then booked to go to Agad... もっと見る
企業が回答しました
The members of staff could not be more helpful, thorough and good sense of humour. My two colleagues and I would like to thank, especially Adam, for making our holiday arrangements with care and con... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
18 Crown Walk, OX26 6HY, Bicester, 英国
- 01869906040
4.9
優良
337件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fabulous staff
All the staff in Hays Bicester are fantastic, really friendly, very professional , 5 star service
2026年7月26日
Hays Travel - Bicester からの回答
Hi Michele, great to hear that you think all the staff here are fantastic, look forward to seeing the 1 go to the 5
Sharon 😉
Sharon was super helpful in finding us…
Sharon was super helpful in finding us our first cruise to the Greek Islands 😊
2026年7月24日
Hays Travel - Bicester からの回答
Thank you for your review, I hope you both have a fabulous time away
Sharon 😊
Sharon was wonderful
Sharon was wonderful explained everything went through everything in detail and we were very happy
2026年7月17日
Hays Travel - Bicester からの回答
Thank you for your kind words, I hope that you have a wonderful time away.
Sharon 😊
Hays Travel - Bicester からの回答
Good afternoon,
Thank you so much for this lovely review. I am glad that we were able to help sort your holiday plans.
Adam :)
Hays Travel - Bicester からの回答
Thank you for this review, I hope you all have a wonderful time away.
Sharon
Never exchange money there
Never exchange money there! They just steal from me €140 😡
2026年7月15日
自発的なレビュー
Hays Travel - Bicester からの回答
We are sorry to hear that you feel disappointed with your experience in store. However, we would like to clarify that the transaction details, the exact amount of euros you would receive for your sterling, were explained to you before the transaction was completed. As the transaction proceeded only after this information was provided, we believe you were fully aware of and agreed to the amount being exchanged.
We understand that currency exchange rates can sometimes be frustrating, and we appreciate your feedback. Thank you for taking the time to share your concerns with us.
Booking a cruise
Molly was very patient with us as we booked our cruise making sure we booked exactly what we wanted.
2026年7月3日
Hays Travel - Bicester からの回答
Good morning,
Thank you for your kind review, I hope you have an amazing cruise!
Kind regards,
Molly
Hays Travel - Bicester からの回答
Good morning Michelle,
Thank you so much for leaving this lovely review. I am glad we were able to help sort out your holiday plans.
Kind regards,
Adam
Hays Travel - Bicester からの回答
Good morning Dawn,
Thank you so much for leaving this lovely review. I am glad we were able to help sort out your holiday plans.
Kind regards,
Adam
Hays Travel - Bicester からの回答
Good afternoon,
Thank you for your kind review, I hope you have a lovely holiday!
Kind regards,
Molly
Hays Bicester
Staff member was very friendly ,helpful and informative.
They matched the online TUI price for us , very satisfied
2026年7月9日
Hays Travel - Bicester からの回答
Good morning Debbie,
Thank you for taking the time to leave this lovely feedback. I am glad we were able to help secure your holiday plans.
Adam:)
Very attentive
Very attentive, friendly and knowledgeable staff. Helped me plan every detail of my holiday.
2026年7月1日
Hays Travel - Bicester からの回答
Hi there Yvonne, thank you for taking the time to leave this lovely feedback. I am glad that we were able to help sort out your holiday plans. Adam :)
Great service
Molly in Bicester office was exceptionally helpful, knowledgeable & professional
2026年6月25日
Hays Travel - Bicester からの回答
Good morning,
Thank you for the kind review, I hope you have an amazing holiday!
Kind regards,
Molly
The agent we dealt with Molly was…
The agent we dealt with Molly was friendly polite and helpful and did as much as she could with all the requests we had
2026年6月18日
Hays Travel - Bicester からの回答
Good afternoon,
Thank you for your kind review, I hope you have an amazing holiday!
Kind regards,
Molly
Hays Travel - Bicester からの回答
Good afternoon,
Than you for the lovely review, I hope you have a fabulous holiday!
Kind regards,
Molly
Molly was great we told her what we…
Molly was great we told her what we wanted and she sorted it all out for us and matched our price.
2026年6月9日
Hays Travel - Bicester からの回答
Good afternoon,
Thank you for your kind review, I hope you have a lovely holiday!
Kind regards,
Molly
Our agent was receptive to what we…
Our agent was receptive to what we requested, willing to spend time choosing the right location for me and my children. Friendly, knowledgeable and personable. I have never been in branch to book a holiday before, but would recommend Hays Travel to anyone thinking of booking a holiday and just wanting the reassurance that everything is well explained and taken care of of for you.
2026年5月30日
Hays Travel - Bicester からの回答
Good morning,
Thank you for your kind review, I hope you have an amazing holiday!
Kind regards,
Adam
The young lady helping us with our…
The young lady helping us with our choice of holiday was very patient and understanding of our needs on our holiday.
2026年5月10日
Hays Travel - Bicester からの回答
Good morning,
Thank you for your kind review! I hope you had a lovely holiday.
Kind regards,
Molly
It was easy booking easy with the staff being…
It was easy with the staff being friendly and helpful
2026年5月15日
Hays Travel - Bicester からの回答
Good afternoon,
Thank you for the lovely review, I hope you have an amazing holiday!
Kind regards,
Molly
I haven’t used a travel agent in years
I haven’t used a travel agent in years, but after being recommended to try Hays Travel Bicester, I’m so glad I did! The service was brilliant from start to finish. I wasn’t the easiest customer, as I didn’t want to leave until we had booked something, especially as the island we originally wanted wasn’t possible due to timings and costs in the current climate.
The team were so patient, helpful, and professional, and they helped us find another beautiful Greek island instead 🏝️
No more stress searching for holidays — everything has been taken care of by Hays, which made the whole experience so easy and enjoyable.
Fantastic customer service, and I’ll definitely be using them again. I can’t wait to get away now 🛫🏖️☀️🌊
2026年5月7日
Hays Travel - Bicester からの回答
Good morning,
Thank you for taking the time to leave such a lovely review. I am glad that we were able to help you sort out your holiday plans.
Adam :)
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。