The person with whom I dealt was competent and friendly. After just three questions, dealt with by telephone or E-mail, we had all the information to persuade us to book the cruise. We have dealt with... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We visited Hays in Blackwood. Finley made myself and my partners visit very welcoming, he smiled and greeted us with a hello, and once we told him what we were looking for he started looking. He looke... もっと見る
企業が回答しました
Absolutely unbelievable. Holiday got as good as cancelled Saturday night after huge delays at Gatwick airport. Got to hays Sunday morning at 11am and the girls done absolutely everything possible, ab... もっと見る
企業が回答しました
Staff at the Blackwood branch were very accommodating. Going above and beyond as they usually do in order to make our holiday work for us. We’ve been booking with Laura and the team for several years... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
Unit 1A, The Market Place, NP12 1AU, Blackwood, 英国
- 01495805022
4.9
優良
1129件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very helpful staff nothing was to much…
Very helpful staff nothing was to much trouble Lorna was patient and thorough aas we were not sure where we wanted to go
2026年7月7日
Hays Travel - Blackwood からの回答
Thank you for taking time out to give us feedback, we do appreciate it, glad that Lorna managed to find what you wanted
We visited Hays in Blackwood
We visited Hays in Blackwood. Finley made myself and my partners visit very welcoming, he smiled and greeted us with a hello, and once we told him what we were looking for he started looking. He looked for alternative flights He asked if there was anything else we needed after we booked our holiday. He put us both at ease, after reading some reviews for us too. Will definitely be using Hays in Blackwood again
2026年6月20日
Hays Travel - Blackwood からの回答
Thank you for your wonderful review! We are so pleased to hear that Finlay provided such excellent service and made your visit so welcoming. We appreciate your kind words and look forward to helping you again.
Kind Regards
Hays Travel Blackwood
Very attentive staff
Very attentive staff. Accommodated our tweak to the holiday plan without trouble. Will definitely use again
2026年7月5日
Hays Travel - Blackwood からの回答
Thank you for taking the time to give Sue the lovely feedback. I will make sure that your comments are passed on. :)
Very helpful
Very helpful, listened to what we wanted
And guided us with her experience Ceri- Ann was fabulous.
2026年7月5日
Hays Travel - Blackwood からの回答
Thank you for taking the time to give Ceri-Ann the lovely feedback. I will make sure that your comments are passed on. :)
Hays Travel - Blackwood からの回答
We're happy to hear that everything was clear and easy to understand for you. We appreciate your positive feedback. - Susan
Lovely lady (Sidney) served us very…
Lovely lady (Sidney) served us very patient and informative……took her time and went the extra mile
2026年7月2日
Hays Travel - Blackwood からの回答
Thank you so much for booking with us & taking the time to leave this feedback. We hope you have an amazing holiday! :) - Sydney
Nothing was too much trouble for Finlay…
Nothing was too much trouble for Finlay even though we changed our minds a few time. Efficient and informative highly recommended thanks Finlay .
2026年7月2日
Hays Travel - Blackwood からの回答
Thank you for the lovely comments, your feedback will be passed on to Finlay, and thank you for taking time out to give us feedback
Excellent service as always
2026年6月30日
Hays Travel - Blackwood からの回答
Victoria,
Thank you for your wonderful feedback. We are always delighted to provide excellent service and appreciate your kind words.
Kind Regards
Hays Travel
Sue is always super efficient
Sue is always super efficient. We try and book our holidays with her whenever we can
2026年6月30日
Hays Travel - Blackwood からの回答
Thank you for taking time out to give Sue the lovely feedback, i will make sure that your comments are passed on. :)
Lorna and Sue are simply the best at…
Lorna and Sue are simply the best at finding exactly what you want in your budget. So helpful
2026年6月30日
Hays Travel - Blackwood からの回答
Thank you for the lovely feedback, it is really much appreciated, thank you for taking time out to pass on your comments
Absolutely unbelievable
Absolutely unbelievable. Holiday got as good as cancelled Saturday night after huge delays at Gatwick airport. Got to hays Sunday morning at 11am and the girls done absolutely everything possible, above and beyond what they had to do to find us a solution that easyJet simply couldn’t be bothered to do for us. We walked out of there with a brand new holiday for the coming Friday at a cheaper price at the same destination.
Brilliant service brilliant people
2026年6月29日
Hays Travel - Blackwood からの回答
Good afternoon Chris, thank you so much for booking with us & taking the time to leave this review. We are glad we were able to help! - :) Olivia
As always a 5 star customer service
As always a 5 star customer service, well done to Lorna for getting me a great deal for the exact place I wanted
2026年6月27日
Hays Travel - Blackwood からの回答
Thank you for taking time out to give lovely feedback, we do appreciate and glad that Lorna was able to get you a good deal :)
Hays Travel - Blackwood からの回答
Thank you for taking time out to give us your feedback, we really do appreciate it - :)
We had an excellent experience
We had an excellent experience. Lovely staff and really helpful.
2026年6月28日
Hays Travel - Blackwood からの回答
Thank you taking time out to pass on your comments, we really do appreciate it. and the experience you had in store :)
Finlay was so helpful and friendly
Finlay was so helpful and friendly, as are all the staff in Blackwood branch.
We always book our holidays with them
2026年6月28日
Hays Travel - Blackwood からの回答
Thank you for the lovely comments, your feedback will be passed on to Finlay, and thank you for taking time out to give us feedback
Hays Travel - Blackwood からの回答
Thank you so much for booking with us & taking the time to leave this feedback. We hope you have an amazing holiday! :) - Sydney
Excellent and polite service
Excellent and polite service. Found my holiday within 15 minutes. Also they did all the paperwork thanks.
2026年6月17日
Hays Travel - Blackwood からの回答
Thank you for taking time out to give us the feedback, we really do appreciate it, glad to hear that Finlay was very efficient
Very helpful
A very patient young lady took great care of us went through several short breaks until we found the best one for us
2026年6月24日
Hays Travel - Blackwood からの回答
Good Morning Ceri, thank you so much for booking with us & taking the time to leave this feedback! We hope you have an amazing holiday! - Olivia :)
Staff was very helpful and very…
Staff was very helpful and very knowledgeable and made me feel very comfortable when asking questions 10/10 would 100% recommend to family and friends
2026年6月23日
Hays Travel - Blackwood からの回答
Thank you for taking time out to give us feedback, and its lovely to hear that you would recommend us to family and friends.
Booked a holiday for next year after…
Booked a holiday for next year after using them for this year. Very easy to do and very pleased with the monthly installments. Lovely lady .
2026年6月23日
Hays Travel - Blackwood からの回答
Thank you for taking time out to give us your feedback, we really do appreciate it and your comments will passed on
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。