The assistant was extremely helpful as we were uncertain of our destination and even although it was close to closing time Vicky was excellent. We completed the booking and Vicky also arranged car... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Nicola in the Broughty Ferry branch was fantastic and really knowledgable when helping us. Other staff members were also friendly and chipping in with suggestions for our trip. Great service and would... もっと見る
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Very friendly and very helpful staff. Tbh can’t praise them enough. They always welcome us back and remember us from our last visit. Ellena actually phoned several other Hays branches to find a Jet 2... もっと見る
企業が回答しました
Great service from Ellena at Hays travel broughty ferry. Friendly interested and took her time in organising our holiday . Explained what she was doing , all the relevant terms and conditions, wh... もっと見る
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企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
193 Brook Street, DD5 2AG, Broughty Ferry, 英国
- 01382677853
4.9
優良
1392件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Nicola explained everything very…
Nicola explained everything very clearly and made our booking process very simple
2026年8月7日
Hays Travel - Broughty Ferry からの回答
Thank you for your lovely review for Nicola, we hope you both have a lovely time on your P&O cruise, we look forward to hearing all about it. Kind regards Shannon
I got the best and quick service when…
I got the best and quick service when booking my Cruise.
Would always recommend Hays Travel
Polite and efficient
2026年8月7日
Hays Travel - Broughty Ferry からの回答
Thank you Euan for your lovely review for Ellena, we hope you have a lovely time on you Marella cruise. We look forward to hearing all about it. Kind regards Shannon
Cerys went over the deck and cabin…
Cerys went over the deck and cabin layout several times to help us pick the right cabin for us
2026年8月4日
Hays Travel - Broughty Ferry からの回答
Good morning James,
Thank you for the lovely review and I hope you have a great time on your cruise!
Kind Regards,
Cerys
Very good customer service
Very good customer service from knowledgeable and efficient staff. Answered questions and followed up on a particular query I had with the hotel.
2026年8月4日
Hays Travel - Broughty Ferry からの回答
Good Afternoon, Thank you for your lovely comments. I hope you enjoy your up & coming trip. Hope to see you again
Thanks Clare
#1 for friendly and very helpful staff
Very friendly and very helpful staff. Tbh can’t praise them enough. They always welcome us back and remember us from our last visit. Ellena actually phoned several other Hays branches to find a Jet 2 discount code for us as the Broughty Ferry code had expired 31/7..
Much appreciated. Yes we could book on line but the service we receive in broughty makes it so enjoyable it’s part of our holiday!!the advice we receive on resort and hotel is so helpful..
2026年8月1日
Hays Travel - Broughty Ferry からの回答
Good Afternoon
Thank you for a lovely review it was my pleasure trying to get you the best price with a jet2 discount.
we pride ourselves on good service, glad to hear we met your expectations.
Thank you for booking with us.
I dealt with Cerys at the Broughty…
I dealt with Cerys at the Broughty Ferry Branch and I was very happy with the quality of service I received and would happily recommend to others
2026年7月25日
Hays Travel - Broughty Ferry からの回答
Thank you for booking your city break with me & I hope you have an amazing time.
Thanks
Cerys
Great service
2026年8月1日
Hays Travel - Broughty Ferry からの回答
Thank you Thomas for your lovely review for Nicola, we hope you have a lovely time on your upcoming cruise. we cant wait to hear all about it. Kind regards Shannon
We found the service first class
We found the service first class. Everything well explained and delivered with a smile.
I don’t know if the deal we got was for us or a general offer to everyone.
2026年7月29日
Hays Travel - Broughty Ferry からの回答
Thank you Colin for your lovely review for Ellena, we hope you have a lovely time on your upcoming cruise. We look forward to hearing all about it. Kind regards Shannon
Nicola in Broughty Ferry Branch was so…
Nicola in Broughty Ferry Branch was so helpful , knowledgeable and patient with us...will highly recommend all my friends to use this branch ....have used them several times now and always had excellent service
2026年7月29日
Hays Travel - Broughty Ferry からの回答
Thank you Kate for your lovely review for Nicola, we hope you have a lovely time on your upcoming cruise, we look forward to hearing all about it. Kind regards Shannon
Claire was so pleasant and helpful
Claire was so pleasant and helpful, couldn't have asked for better service
2026年7月29日
Hays Travel - Broughty Ferry からの回答
Thank you Shona for your lovely review for Clare, we hope you have a lovely time to Tenerife. we look forward to hearing about it. Kind regards Shannon
After informing the travel agent of our…
After informing the travel agent of our requirements the process of booking etc was done in a very professional manner and all aspects of the process were explained to our satisfaction. We felt at ease during the whole process.
2026年7月22日
Hays Travel - Broughty Ferry からの回答
Thank you Diane for your lovely review for Cerys, we hope you have a lovely time to Oporto, we look forward to hearing all about it. Kind regards Shannon
Hays Travel - Broughty Ferry からの回答
Thank you Jack for your lovely review for Holly, we hope you have a lovely holiday to Lanzarote, we look forward to hearing all about it. Kind regards Shannon
Hays Travel - Broughty Ferry からの回答
Thank you George for your lovely review for Clare, we hope you have a lovely time on your upcoming cruise with Ambassador, we look forward to hearing all about it. Kind regards Shannon
Staff were very friendly and helpful
Staff were very friendly and helpful
Even remembering our names from last year when we first visited a travel agent for the first time, as I usually arrange holidays myself.
Every one of the staff couldn't be more helpful and we had a few jokes along the process of a further cruise booking.
2026年7月26日
Hays Travel - Broughty Ferry からの回答
Thank you David for your lovely review for Ellena, we hope you enjoy your upcoming cruises with ambassador. we are looking forward to hearing all about it. Kind regards Shannon
Just booked another holiday with hay's…
Just booked another holiday with hay's b/ferry been going their for years. Alway's great service. Special thank you to ellena for her help.
2026年7月19日
Hays Travel - Broughty Ferry からの回答
Thank you Norman for your lovely review for Ellena, we hope you have a lovely time to Benidorm, we look forward to hearing all about it. Kind regards Shannon
Great experience with booking my…
Great experience with booking my holiday to Poland. Vicky was extremely helpful and sorted out my trip. Thank you.
2026年7月19日
Hays Travel - Broughty Ferry からの回答
Thank you Scott for your lovely review for Vicky, we hope you have a lovely time to Krakow, we look forward to hearing all about it. Kind regards Shannon
Hays Travel - Broughty Ferry からの回答
Thank you Douglas for your lovely review for Cerys, we hope you have a lovely time on your MSC cruise, we look forward to hearing all about it. Kind regards Shannon
Great advice,help and knowledge to book…
Great advice,help and knowledge to book our cruise. Thanks Holly
2026年7月26日
Hays Travel - Broughty Ferry からの回答
Thank you Derek for your lovely review for Holly, we hope you enjoy your ambassador cruise in 2028, we look forward to hearing all about it. Kind regards Shannon
booking experience
Holly was very helpful. Found what we were looking for and got us all sorted out, also told us about currency, insurance etc. Great service.
2026年7月25日
Hays Travel - Broughty Ferry からの回答
Thank you for your lovely review for Holly, we hope you have a lovely time in Philadelphia. we look forward to hearing all about it. Kind regards Shannon
Amazing service from all the team
Amazing service from all the team! Such great girls, wonderful environment to be in💘💘🤌🤌
2026年7月23日
Hays Travel - Broughty Ferry からの回答
Thank you Holly for your lovely review, we hope you have a lovely time to Krakow, we look forward to hearing all about it. Kind regards Shannon
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