The assistant was extremely helpful as we were uncertain of our destination and even although it was close to closing time Vicky was excellent. We completed the booking and Vicky also arranged car... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Nicola in the Broughty Ferry branch was fantastic and really knowledgable when helping us. Other staff members were also friendly and chipping in with suggestions for our trip. Great service and would... もっと見る
企業が回答しました
Very friendly and very helpful staff. Tbh can’t praise them enough. They always welcome us back and remember us from our last visit. Ellena actually phoned several other Hays branches to find a Jet 2... もっと見る
企業が回答しました
Great service from Ellena at Hays travel broughty ferry. Friendly interested and took her time in organising our holiday . Explained what she was doing , all the relevant terms and conditions, wh... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
193 Brook Street, DD5 2AG, Broughty Ferry, 英国
- 01382677853
4.9
優良
1393件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
booking experience
Holly was very helpful. Found what we were looking for and got us all sorted out, also told us about currency, insurance etc. Great service.
2026年7月25日
Hays Travel - Broughty Ferry からの回答
Thank you for your lovely review for Holly, we hope you have a lovely time in Philadelphia. we look forward to hearing all about it. Kind regards Shannon
Amazing service from all the team
Amazing service from all the team! Such great girls, wonderful environment to be in💘💘🤌🤌
2026年7月23日
Hays Travel - Broughty Ferry からの回答
Thank you Holly for your lovely review, we hope you have a lovely time to Krakow, we look forward to hearing all about it. Kind regards Shannon
Hays Travel - Broughty Ferry からの回答
Thank you Gail for your lovely review for Vicky, we hope you have a fab time on your Fred Olsen cruise, we look forward to hearing all about it. Kind regards Shannon
First class service
Clare was exceptionally helpful in organising our holiday with Riviera Travel. Great personal service from staff in local travel agents.
2026年7月21日
Hays Travel - Broughty Ferry からの回答
Thank you Mark for your lovely review for Clare, we hope you have a lovely time to Spain, we look forward to hearing all about it. Kind regards Shannon
Great service from Ellena at Hays…
Great service from Ellena at Hays travel broughty ferry. Friendly interested and took her time in organising our holiday . Explained what she was doing , all the relevant terms and conditions, what we needed to consider and ongoing help that would be forthcoming. They ensured we were well looked after including Ace our dog 😁. All in all a great experience 5 out of 5
2026年7月22日
Hays Travel - Broughty Ferry からの回答
Hello Rob,
Thank you so much for your lovely review, it was a pleasure serving you and Alison and getting your holiday to Corfu all booked up. I hope you both have an amazing time away and I can't wait to hear all about it when your back! If you need anything in the meantime please do not hesitate to get in touch.
Ellena & Team Hays Travel Broughty Ferry
Holly was very helpful in finding my…
Holly was very helpful in finding my flights and accommodation.
Went that extra mile ( no pun intended) .
2026年7月21日
Hays Travel - Broughty Ferry からの回答
Thank you so much for booking with us in store & nice to hear Holly's service was 5*
Hays Travel - Broughty Ferry からの回答
Thank you for Booking with me, You will Thoroughly enjoy the ship!
Hays Travel - Broughty Ferry からの回答
Thank you Rachel for your lovely review for Vicky, we hope you have a fab time away on your Marella cruise, we cant wait to hear all about it. Kind regards Shannon
Staff was very informative & helpful
Staff was very informative & helpful. Sorted out any query. Cheerful, chatty but efficient.
2026年7月18日
Hays Travel - Broughty Ferry からの回答
Thank you for your lovely review Maureen, we hope you have a fab time on your ambassador cruise, we look forward to hearing all about it. Kind regards Shannon
As always staff are friendly
As always staff are friendly, welcoming and helpful. I felt that my every requirement was catered for and the best deal was searched for. I have used hays for many years and have never been let down and always recommend them to others.
2026年7月18日
Hays Travel - Broughty Ferry からの回答
Thank you Neil for your lovely review, we hope you enjoy your Marella cruise when it comes, we look forward to hearing all about it. Kind regards Shannon
Great service would definitely…
Great service would definitely recommend and better price than online.
2026年7月18日
Hays Travel - Broughty Ferry からの回答
Thank you Louise for your lovely review for Vicky, we hope you have a lovely time away to Salou, we look forward to hearing all about it. Kind regards Shannon
Hays Travel - Broughty Ferry からの回答
Thank you for your lovely review for Holly, we hope you have a lovely time on your ambassador cruise, we look forward to hearing all about it. Kind regards Shannon
ELLENA SPENT A LOT OF TIME GETTING…
ELLENA SPENT A LOT OF TIME GETTING EVERYTHING WE WERE WANTING FOR OUR CRUISE INTHE END WE ENDED UP BOOKING 2 CRUISES, AND WAS MOST HELPFUL WHEN WE PHONED THE NEXT DAY TO ADD ON ASSISTED TRAVEL FOR OUR FLIGHTS. WILL BOOK AGAIN THANKYOU.
2026年7月15日
Very personal service which helped us…
Very personal service which helped us plan and book our break.
2026年7月8日
Hays Travel - Broughty Ferry からの回答
Thank you Margaret for your lovely review for Holly, we hope you have a lovey time to Jersey. We are looking forward to hearing all about it. Kind regards Shannon
Excellent service as always from Vicky .
2026年7月15日
Hays Travel - Broughty Ferry からの回答
Thank you Kathryn for your lovely review for Vicky, we hope you have a lovely time on holiday, we look forward to hearing all about it. Kind regards Shannon
Excellent service.
We were treated as you should be, the agent was extremely helpful and did everything to make sure our trip was exactly as what we wanted.every query we asked about she checked it out. Excellent service.
2026年7月15日
Hays Travel - Broughty Ferry からの回答
Thank you Jean for your lovely review for Vicky, we hope you have a lovely time to Loch ness and Inverness. We are looking forward to hearing all about it. Kind regards Shannon
Very helpful found us exactly what we…
Very helpful found us exactly what we were looking for
2026年7月14日
Hays Travel - Broughty Ferry からの回答
Hello Stewart,
Thank you so much for your lovely review. It was lovely serving you, thank you again for booking with us and I hope you have an amazing time in Tenerife when it comes and if you need anything in the meantime before you travel please do not hesitate to get in touch.
Ellena & Team Hays Broughty Ferry
Vicky was very helpful and…
Vicky was very helpful and knowledgable, and the booking process was very smooth
2026年7月14日
Hays Travel - Broughty Ferry からの回答
Thank you Amy for your lovely review for Vicky, we hope you have a fab time on your Ambassador Cruise when it comes, we look forward to hearing all about it.
Ellena & Team Hays Travel Broughty Ferry
Understanding with no pressure
What made this easy was the understanding of the holiday we wanted, the response time but also there was no pressure. We have used Hays broughty ferry a few times now and the staff are not only fantastic but you still get a community feel. Ellena was so helpful and ive already mentioned to family and friends to try here before booking.
2026年7月9日
Hays Travel - Broughty Ferry からの回答
Hello Jay
Thank you so much for your lovely review. It was a pleasure booking your trip to Vietnam for you and your family. I hope you all have a great time, it looks amazing and can't wait to hear all about it! If you need anything in the meantime before you depart please do not hesitate to get in touch.
Ellena & Team Hays Travel Broughty Ferry
Straight forward and very helpful.
2026年7月12日
Hays Travel - Broughty Ferry からの回答
Hello Mr Cunningham,
Thank you so much for your lovely review on Holly, have a lovely trip when it comes and if you need anything in the meantime please do not hesitate to get in touch.
Ellena & Team Hays Broughty Ferry.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。