The assistant was extremely helpful as we were uncertain of our destination and even although it was close to closing time Vicky was excellent. We completed the booking and Vicky also arranged car... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Nicola in the Broughty Ferry branch was fantastic and really knowledgable when helping us. Other staff members were also friendly and chipping in with suggestions for our trip. Great service and would... もっと見る
企業が回答しました
Very friendly and very helpful staff. Tbh can’t praise them enough. They always welcome us back and remember us from our last visit. Ellena actually phoned several other Hays branches to find a Jet 2... もっと見る
企業が回答しました
Great service from Ellena at Hays travel broughty ferry. Friendly interested and took her time in organising our holiday . Explained what she was doing , all the relevant terms and conditions, wh... もっと見る
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企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
193 Brook Street, DD5 2AG, Broughty Ferry, 英国
- 01382677853
4.9
優良
1393件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Vicky was fantastic at helping us…
Vicky was fantastic at helping us select our holiday as we had a few options to choose from.
2026年6月21日
Hays Travel - Broughty Ferry からの回答
Thank you for your lovely review for Vicky, we hope you have a lovely time to Lanzarote, we look forward to hearing all about it. Kind regards Shannon
Excellent customer service
Vicky was very helpful and knowledgeable and knew exactly what to look for, for my holiday
She knew that I wanted something booked that day and we got a lovely hotel.
She even said that if we come to the shop, she will check us in and also print off our boarding passes
2026年6月21日
Hays Travel - Broughty Ferry からの回答
Thank you Michael for your lovely review for Vicky, we hope you have a lovely time to Ibiza. we look forward to hearing all about it on your return. Kind regards Shannon
Claire made a bad day a lot better
Claire made a bad day a lot better. Fixed a problem and made the sun come out!
2026年6月21日
Hays Travel - Broughty Ferry からの回答
I m so glad I was able to turn your day around.
Thank you for booking with us again,always a pleasure.
Great Service
2026年5月31日
Hays Travel - Broughty Ferry からの回答
Thank you for your lovely review for Clare, we hope you have a lovely holiday to Fuerteventura. We look forward to hearing all about it. Kind regards Shannon
An easy experience
Clare was very helpful in booking a cruise for us - so much easier getting someone to book all the various parts of the holiday in one package!
2026年6月11日
Hays Travel - Broughty Ferry からの回答
Thank you for your lovely review for Clare, we hope you have a lovely time on your cruise, we look forward to hearing all about it. Kind regards Shannon
The assistant Ellena was bright helpful…
The assistant Ellena was bright helpful and very respectful of our age she is a lovely girl makes you feel at ease all other girls were happy and pleasant
2026年6月18日
Hays Travel - Broughty Ferry からの回答
Thank you for your lovely review for Ellena, we hope you have a lovely time to Malaga, we look forward to hearing all about it on your return. Kind regards Shannon
Hays Travel - Broughty Ferry からの回答
Thank you for booking with us we hope you have a lovely time! I will pass this on to Ethan. Kind Regards Cerys
Really good staff and always smile and…
Really good staff and always smile and they got a good heart
2026年6月17日
Hays Travel - Broughty Ferry からの回答
Thank you for your kind review! I will pass this on to Vicky, thank you for booking with us. Kind Regards Cerys
A big thank you to cerys who set up…
A big thank you to cerys who set up last minute holiday insurance she talked though all the difrent insurance packages and helped me which was best for my family .
2026年6月16日
Hays Travel - Broughty Ferry からの回答
Thank you for the review, We hope you have a lovely holiday! Kind Regards, Cerys
Very friendly and expertly handled.
Very friendly and expertly handled by Cerys in the Broughty Ferry shop
2026年6月16日
Hays Travel - Broughty Ferry からの回答
Thank you for your review and I hope you all have a lovely time away! Kind regards, Cerys
Santa Ponsa holiday
Vicky made everything so easy and was so professional and friendly made the whole experience even more exciting knowing we were all booked up
2026年6月9日
Hays Travel - Broughty Ferry からの回答
Thank you for your lovely review for Vicky, we hope you have a lovely time to Majorca, we look forward to hearing all about it. Kind regards Shannon
Vicky and all her staff are amazing
Vicky and all her staff are amazing, nothing is too much bother for them even when I kept making changes to my holiday.
I have booked many holidays with Hays Broughty Ferry and have always received first class service
2026年6月12日
Hays Travel - Broughty Ferry からの回答
Thank you for your lovely review for Vicky, we hope you have a lovely time in Greece and we look forward to hearing all about it. Kind regards Shannon
Hays Travel - Broughty Ferry からの回答
Thank you for your lovely review for Vicky, we hope you have a lovely holiday to Portugal, we look forward to hearing all about it on your return. Kind regards Shannon
Great help and advice from Cerys
2026年6月11日
Hays Travel - Broughty Ferry からの回答
Thank you for your lovely review for Cerys, we hope you have a lovely holiday to Budapest and Venice. we look forward to hearing all about it. Kind regards Shannon
Hays Travel - Broughty Ferry からの回答
Thank you for your lovely review for Clare, we hope you have a lovely time on your ambassador cruise and we look forward to hearing all about it. Kind regards Shannon
Holly was very helpful and friendly.
2026年6月6日
Hays Travel - Broughty Ferry からの回答
Thank you for your lovely review for Holly, we hope you have a great time in Paris and we look forward to hearing all about it. Kind regards Shannon
Hays Travel - Broughty Ferry からの回答
Thank you for the review and we hope that you have a lovely time away! Kind Regards Cerys
Excellent Customer Service
I usually deal with Vicki as she is excellent at her job. Vicki was unavailable on this occasion so Holly was the one who helped. She was very friendly and professional. She managed to get me a fantastic deal for our family holiday to Majorca. I would highly recommend Hays in Broughty Ferry and we will definately use them in the future.
2026年6月2日
Hays Travel - Broughty Ferry からの回答
Thank you for your lovely review for Holly, we hope you have a lovely holiday to Majorca, we look forward to hearing all about it. Kind regards Shannon
Hays Travel - Broughty Ferry からの回答
Hello Helen,
Thank you so much for your review. I hope you have an amazing holiday when it comes. Please do not hesitate to reach out to us if you need anything before you depart.
Ellena & Team Hays Travel Broughty Ferry.
Great overall customer service
Ellena, who we’d never met before, greeted us on entering the shop and we very quickly felt comfortable with her. She was knowledgeable, efficient, and very helpful as she understood our needs. She was very friendly, while remaining professional, had a great customer service manner, and she spent time with us to find a solution and a holiday which ticked all the boxes.
2026年6月1日
Hays Travel - Broughty Ferry からの回答
Hello Ian,
Thank you so much for your lovely review. It was an absolute pleasure serving you both and getting your holiday booked up. I'm sure you will have a great time, it looks amazing! If you need anything in the meantime please do not hesitate to get in touch with myself or the rest of the team.
Ellena & Team Hays Travel Broughty Ferry
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