We explained destination of travel - ship company - travel dates - over night accommodations required - all necessary transfers , fair play to Jacqui she came up trumps again. Richard & Val
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent service as always. Friendly and informative. Nothing too much trouble from all the staff. I wouldn’t get my holidays from anywhere else. Thanks all x
企業が回答しました
Each time I've looked or booked a holiday, it has been done without any issues, and your staff have made this possible. I usually book in Pontypridd where I live, but we were in Cardiff and just went... もっと見る
企業が回答しました
Adam quickly gave us the information and fab price. Like all consultants at this branch always polite and friendly thankyou very much
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
37 Queen Street, CF10 2AS, Cardiff, 英国
- 02921433032
4.9
優良
1261件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
It was all good.
2026年4月29日
Hays Travel - Cardiff からの回答
Hi,
We're glad you had a good experience. Thank you for your positive feedback; it means a lot to our team.
Kind Regards
Hays Travel Cardiff
Steph was so helpful and ensured we…
Steph was so helpful and ensured we booked the right holiday. Thank you
2026年4月27日
Hays Travel - Cardiff からの回答
Denise,
We appreciate your kind words. We are so happy we could assist you in booking the perfect holiday that met your needs and expectations.
Kind Regards
Hays Travel Cardiff
Friendly caring staff
The assistant was friendly and listened to all my requests. I was happy with the information I was given.
2026年4月27日
Hays Travel - Cardiff からの回答
Julia Salter,
We appreciate your kind words and are so happy we could assist you effectively with friendly service and helpful information.
Kind Regards
Hays Travel Cardiff
Helen was very helpful
Helen was very helpful, she kept apologising for keeping me waiting, I told her not to apologise it was fine.
She had to contact Riviera travel, because there was a problem, and she couldn’t confirm the booking, but everything was sorted and I’ve got the holiday I wanted.
I always find everyone is very helpful, and this is the reason I keep booking with you.
2026年4月23日
Hays Travel - Cardiff からの回答
SUSAN PETRELLI,
We appreciate your continued bookings with us. We're happy to hear that everyone is very helpful. We are also glad the booking issue was sorted out, and you got the holiday you wanted. Thank you for your feedback.
Kind Regards
Hays Travel Cardiff
Job Done
Friendly, Helen assisted very efficiently, listened to what we were looking for, answered all our questions,and her suggestions were appropriate and she helped us find what we were looking for.
2026年4月20日
Hays Travel - Cardiff からの回答
Tracy,
We appreciate you taking the time to share your experience. We're so glad to hear that you found the assistance you received to be friendly and efficient, and that you found what you were looking for.
Kind Regards
Hays Travel
Always a good deal, professional staff.
This is my 4th booking with Hays Travel, I always deal with Peter (Cardiff branch), he is very professional and competent . He always finds me the best deals.
2026年4月18日
Hays Travel - Cardiff からの回答
Ms Powell,
We're happy to hear that you consistently have a positive experience. It's great to know that our team member provides professional and competent service while finding you excellent deals.
Kind Regards
Hays Travel
Superb service
Agent was very knowledgeable and helpful, nothing was too much trouble and found us a great deal on a holiday
2026年4月16日
Hays Travel - Cardiff からの回答
David Bennett,
We appreciate you taking the time to leave us such a complimentary review! We are so happy to hear that our agent provided such helpful service.
Kind Regards
Hays Travel
Nia and her team were great
Nia and her team were great. Noting seemed to be too much trouble. Found a perfect holiday for our family. Excellent service will always book through Hays for future holidays 😍
2026年4月1日
Hays Travel - Cardiff からの回答
Veronica ,
We appreciate you sharing your experience! We're so happy to hear that our team found the perfect holiday for your family and that you found our service excellent.
Kind Regards
Hays Travel
good helpfull service
2026年4月5日
Hays Travel - Cardiff からの回答
Thank you for taking the time to complete the survey and for your kind comments. We look forward to seeing you again in branch soon!
Great service
Great service yet again. Helping with decision making tailored best to our needs.
2026年4月12日
Hays Travel - Cardiff からの回答
Meirion Daniel,
We appreciate you taking the time to leave us such a great review. We are so happy we could assist you in making the best decisions for your needs.
Kind regards
Hays Travel Cardiff
Hays Travel - Cardiff からの回答
Hello Paul
We appreciate you taking the time to leave us a review. We're so happy we could assist with your queries and provide destination knowledge!
Kind regards
Hays Travel Cardiff
friendly and welcoming
Nia was warm friendly and welcoming. She was helpful and knowledgeable and patient with us! All costs etc were clear and we were very impressed with the process
2026年4月9日
Hays Travel - Cardiff からの回答
Gwen,
We appreciate you taking the time to leave us such a wonderful review. We're so happy to hear that you found our team member to be helpful, friendly, and knowledgeable!
Kind regards
Hays Travel Cardiff
Very helpful and able to answer all of…
Very helpful and able to answer all of our queries. Good knowledge of the destination.
2026年3月31日
Hays Travel - Cardiff からの回答
Robert Miller,
We appreciate you taking the time to leave us a review. We're so happy we could assist with your queries and provide destination knowledge!
Kind regards
Hays Travel Cardiff
Very through and responsive to my…
Very thorough and responsive to my requests for different holiday elements.
2026年4月5日
Hays Travel - Cardiff からの回答
We appreciate you taking the time to leave us a review. We are so happy to hear that we met your needs and were responsive to your requests.
Kind regards
Hays Travel Cardiff
Excellent as always steph got us an…
Excellent as always steph got us an amazing deal on our holiday, thats why we always book with hayes in Cardiff
2026年4月4日
Hays Travel - Cardiff からの回答
Kindrey Davies,
We are so happy to hear that you received an amazing deal on your holiday. Thank you for your continued support and for sharing your experience with us.
Kind regards
Hays Travel Cardiff
Excellent
Excellent, friendly, professional and knowledgeable service. The representative went out of her way to ensure all our needs were met. We would not go anywhere else. Thank you Hays Travel Cardiff for looking after us so well.
2026年4月3日
Hays Travel - Cardiff からの回答
Paul Sydenham,
We appreciate your kind words! We're happy to hear that you received excellent, friendly, professional, and knowledgeable service and that all your needs were met. Thank you for your review.
Kind regards
Hays Travel Cardiff
Great service
We had a good idea what we wanted and when, but we also had a few questions they were sorted out and our minds were put to rest by your expert staff.
2026年4月3日
Hays Travel - Cardiff からの回答
Maureen,
We appreciate you sharing your experience! We are so glad our expert staff addressed your questions and provided you with the reassurance you needed.
Kind regards
Hays Travel Cardiff
We have booked holidays through Hays…
We have booked holidays through Hays travel many times because nothing is too much trouble.Always a fast,professional service.
2026年4月1日
Hays Travel - Cardiff からの回答
Brian,
We appreciate that you've booked with us many times. We're so happy to hear that our fast, professional service is always helpful to you.
Kind regards
Hays Travel Cardiff
Another happy customer
Yes I am another happy customer all sorted in mins and got the hoilday I wanted thanks to steph 😀 👍
2026年3月29日
Hays Travel - Cardiff からの回答
Mr Anthony John Dyer,
We are so happy we could help you find the holiday you wanted so quickly! We appreciate your kind words and are grateful for your feedback.
Kind regards
Hays Travel Cardiff
Good value for the money
The rep was very knowledgeable and gave good advice didn't rush us at all and gave plenty of options
We felt very valued , a nice experience .
2026年3月10日
Hays Travel - Cardiff からの回答
Mrs Sharon Lee,
We appreciate your kind words and are so glad that you felt valued and received excellent advice without feeling rushed. Thank you for your review!
Kind regards
Hays Travel
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