I would like to say a massive thank you to Brodie for helping me with my travel insurance. Everything was explained clearly and patiently, and I never felt pressured into choosing anything I didn’t n... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
All staff are excellent in going above and beyond to ensure you get the best holiday experience for your needs. A special mention to Emilie for patiently looking through deals for us and arranging... もっと見る
企業が回答しました
This is the 3rd holiday I have booked with Brodie's help, nothing is too much trouble, she researches anything I ask for, goes beyond expectations trying to secure the rights dates for us & is very pa... もっと見る
企業が回答しました
As usual a first class service provided by Bethy, was veto patience with us making sure we got just what we wanted.
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
Unit E, Richmondshire Walk, Catterick Garrison, DL9 3EN, Catterick, 英国
- 01748448021
4.9
優良
799件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Hays Travel - Catterick からの回答
Thank you for leaving this lovely review. It was great getting your cruise booked for you. Kind Regards, Tyler :)
Excellent service from Beth
Excellent service from Beth !
Great value can’t wait for our holiday next September. 5 star 🌟
2026年8月4日
Hays Travel - Catterick からの回答
Thank you for taking the time to leave a review. I am glad I was able to get your holiday booked and I am sure you will have an amazing time. Thank you, Bethany :)
Bethany was a pleasure to deal with as…
Bethany was a pleasure to deal with as always nothing too much bother
2026年8月4日
Hays Travel - Catterick からの回答
Thank you for leaving this review. It is always a great pleasure having you in store and getting your holiday booked. Thanks, Bethany :)
Clear & concise information with…
Clear & concise information with friendly staff who go out of their way to accommodate all needs & requirements
2026年8月4日
Hays Travel - Catterick からの回答
Thank you so much for your lovely review :) I hope you have a fantastic cruise! Thank you Tyler :)
Emilie has been brilliant finding and…
Emilie has been brilliant finding and getting our holidays booked. She patient, thorough and knowledgeable. An overall brilliant experience 🤗
2026年8月4日
Hays Travel - Catterick からの回答
Thank you for leaving such a kind review. :) It was my pleasure to get your cruise booked for you. I hope you have a fantastic time away. Kind Regards, Emilie :)
Pleasant assistant that covered all our…
Pleasant assistant that covered all our needs in a simple to understand way .
2026年8月1日
Hays Travel - Catterick からの回答
Thank you for leaving a lovely review. :) It was my pleasure to get your holiday booked. I hope you have an amazing time away. Thanks, Emilie :)
Cannot fault the service.
Cannot fault the service.
Friendly and very efficient. We had quite a complicated request and it was sorted no trouble. Impressed.
2026年7月31日
Hays Travel - Catterick からの回答
Thank you for leaving such a kind review. It was our pleasure to get your holiday booked and help with your requests. We hope you have an amazing time away. Kind Regards Beth :)
Helpful and knowledgeable.
Brodie listened to everything that I wanted for my holiday, then came back to me really quickly with some choices.
I went back in, and she explained everything to me and answered every question that I asked.
Everything was completed very quickly and I was very pleased.
2026年7月28日
Hays Travel - Catterick からの回答
Thank you for taking the time to leave this lovely review. It was great having you in store and been able to book your holiday. I hope you have an amazing time away. Thanks, Brodie :)
Amazing customer service on another…
Amazing customer service on another booking - Great branch and Tyler was very helpful
2026年7月24日
Hays Travel - Catterick からの回答
Thank you so much for your lovely review :) It was a pleasure to get this holiday booked for you :) Thanks, Tyler
Lovely young lady very thoughrow and…
Lovely young lady very thoughrow and professional took her time to listen to exactly what I wanted would go through Tyler again very happy customer
2026年7月23日
Hays Travel - Catterick からの回答
Thank you so much for your lovely review :) It was a pleasure having you in store. I hope you have a lovely time away. :) Thanks Tyler
I had an excellent experience with…
I had an excellent experience with Brodie. She was professional, knowledgeable, and helped me find the perfect cruise and place to stay before. Everything was well organized, and the booking process was smooth from start to finish. She answered all my questions and made sure every detail was taken care of. I highly recommend Brodie's services to anyone looking for a stress-free holiday. Thank you for your help.
2026年7月15日
Hays Travel - Catterick からの回答
Thank you so much for your lovely review :) It is always a pleasure to have you in store and to book your holidays! I hope you have a fantastic time on the cruise. Thank you Brodie :)
Booking was easy and simple
Booking was easy and simple, i knew exactly when and where i wanted to go. All good
2026年7月22日
Hays Travel - Catterick からの回答
Thank you so much for your lovely review :) It was a pleasure to book your holiday in store. I hope you have a great time! Thank you Beth :)
Hays Travel - Catterick からの回答
Thank you for your lovely review :) It was a pleasure booking your holiday in store. Thank you Emilie :)
Brodie was helpfull booked holiday…
Brodie was helpfull booked holiday next year hassle free thankyou
2026年7月21日
Hays Travel - Catterick からの回答
Thank you for taking the time to leave this review. It was lovely having you in store and getting your holiday booked. Thanks, Brodie :)
Bethany was fantastic throughout the…
Bethany was fantastic throughout the booking process. She was friendly, helpful, and made booking my holiday to Switzerland quick and stress-free. She answered all my questions and made sure everything was arranged perfectly.
I would highly recommend Bethany to anyone looking to book a holiday. Thank you for all your help!
2026年7月9日
Hays Travel - Catterick からの回答
Thank you for your kind comments. It was lovely getting your holiday booked for you and I hope you have a great time in Switzerland. Thank you, Bethany :)
Brodie found us a superb holiday in…
Brodie found us a superb holiday in November, absolutely brilliant service again. Thank you xx
2026年7月15日
Hays Travel - Catterick からの回答
Thank you so much for taking the time to leave this lovely review. It is always a pleasure having you both in store. Thanks, Brodie :)
Hays Travel - Catterick からの回答
Thank you for taking the time to leave this review. It was a pleasure having you in store and getting your holiday booked. I hope you have a great time. Thanks, Brodie :)
Efficient and friendly
Very thorough, efficient and friendly. Enabled me to book the specific cabin I wanted and various optional excursions during the cruise itself. Took the time to check everything out including talking direct to cruise company.
2026年7月11日
Hays Travel - Catterick からの回答
Thank you so much for your lovely review :) It was a pleasure to book your river cruise, I hope you have a fantastic time away :) Thank you Emilie
Always get great service from the staff…
Always get great service from the staff today it was Brodie who was very helpful.
2026年7月11日
Hays Travel - Catterick からの回答
Thank you for leaving this lovely review. It was a pleasure having you in store and getting your holiday booked. Thank you, Brodie :)
Successful holiday booking!
We were made to feel very welcome.
We had quite a few options we wished to explore and variables to consider.
Bethany was very helpful and patient. She was happy to look at various options and sorted our holiday package for us with efficiency. Very impressed.
Thanks.
2026年7月9日
Hays Travel - Catterick からの回答
Thank you so much for your lovely review :) It was a pleasure to book your holiday and I hope you have a great time away in Greece. Thank you Beth :)
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。