I would like to say a massive thank you to Brodie for helping me with my travel insurance. Everything was explained clearly and patiently, and I never felt pressured into choosing anything I didn’t n... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
All staff are excellent in going above and beyond to ensure you get the best holiday experience for your needs. A special mention to Emilie for patiently looking through deals for us and arranging... もっと見る
企業が回答しました
This is the 3rd holiday I have booked with Brodie's help, nothing is too much trouble, she researches anything I ask for, goes beyond expectations trying to secure the rights dates for us & is very pa... もっと見る
企業が回答しました
As usual a first class service provided by Bethy, was veto patience with us making sure we got just what we wanted.
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
Unit E, Richmondshire Walk, Catterick Garrison, DL9 3EN, Catterick, 英国
- 01748448021
4.9
優良
800件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Exceptional service
This is the second time that we have used Hays Travel to book our holiday and the service again has been exceptional. Brodie and Laura were really helpful in finding us a great holiday that met all our requirements and took all the stress of booking away from us. I would highly recommend Hays Travel and will continue to use them for future holiday bookings.
2026年7月7日
Hays Travel - Catterick からの回答
Thank you so much for your lovely review :) It was a pleasure to book your holiday and I hope you have a fantastic time away :) Thank you Brodie and Laura
Emilie and Tyler were very helpful with…
Emilie and Tyler were very helpful with our enquires and the booking of our cruise. A great experience all round.
2026年7月8日
Hays Travel - Catterick からの回答
Thank you so much for your lovely review :) It was a pleasure to have you in store and to get your cruise booked. Thank you Emilie and Tyler :)
Very helpful and a pleasant experience
Brodie was very pleasant, helpful, patient and understanding of our first time booking a cruise for a family. She went out of her way to ensure the best holiday available for our group.
2026年6月30日
Hays Travel - Catterick からの回答
Thank you for taking the time to leave this lovely review. It was a pleasure getting your first cruise booked and I am sure you will have an amazing time! Thanks, Brodie :)
Pleasant experience
Very , helpful Member of Staff,
Emilie.
Listened to our requests,
Talked us through every step of booking process, answered questions and made sure we understood every detail.
Every detailed was addressed and all this with a very pleasant disposition and a happy smile.
2026年6月30日
Hays Travel - Catterick からの回答
Thank you so much for your lovely review :) It was a pleasure to have you in store and to book your cruise. I hope you have a fantastic time! Thank you Emilie :)
Booked a surprise holiday and they were…
Booked a surprise holiday and they were absolutely amazing
2026年6月20日
Hays Travel - Catterick からの回答
Thank you so much for your lovely review :) It was a pleasure to book your holiday and I hope you have a great time! Thank you Tyler :)
Hays Travel - Catterick からの回答
Thank you for taking the time to leave this review. I am glad I was able to find what you were looking for. Thanks, Tyler :)
Very good
Tyler and the team were great and sourcing a holiday that matched my requirements. Communication was quick and clear.Great service.
2026年6月23日
Hays Travel - Catterick からの回答
Thank you for taking the time to leave this review. It was a pleasure having you in store and getting your holiday booked. Thank you, Tyler :)
Hays Travel - Catterick からの回答
Thank you for leaving this review. It was a pleasure getting your holiday booked. Thank you, Brodie :)
Very friendly staff who helped me…
Very friendly staff who helped me through booking my holiday highly recommended.
2026年6月20日
Hays Travel - Catterick からの回答
Thank you so much for your lovely review :) It was a pleasure to book your cruise. Thank you Beth :)
Our holiday was booked very…
Our holiday was booked very professionally and efficiently by Laura. An error on the part of the supplier was quickly corrected by Laura and new information was emailed to us immediately. We always feel well supported by the staff at Hays travel Catterick.
2026年6月17日
Hays Travel - Catterick からの回答
Thank you so much for your lovely review :) It was a pleasure to book your holiday and to have you in store. I hope you have a fantastic time. Thank you in Laura :)
Excellent service Birdie was amazing…
Excellent service Birdie was amazing and found us a great deal xx Catterick office x
2026年6月12日
Hays Travel - Catterick からの回答
Thank you so much for your lovely review :) It was a pleasure to book your holiday. I hope you have a great time! Thank you Brodie :)
Stress free booking
So helpful in getting me a full refund for my airport parking when I had to cancel. After many problems with online booking for Ryan air, I’ve decided to book everything with a travel agent from now too. The lady couldn’t have been more helpful and took all my stress away. Thank you
2026年6月5日
Hays Travel - Catterick からの回答
Thank you for leaving us this lovely review. I am sorry you had to cancel your holiday and I hope you can get away again soon. Thank you, Brodie and Tyler :)
Hays Travel - Catterick からの回答
Thank you for leaving this review. I hope you have an amazing holiday. Thank you, Emile :)
The service was brilliant
The service was brilliant, we felt listened too and were able to find a lovely peaceful holiday which we both needed
2026年6月4日
Hays Travel - Catterick からの回答
Thank you for taking the time to leave this lovely review. It was a pleasure finding your holiday and I am sure you will have a peaceful time! Kind Regards, Beth :)
Friendly helpful staff that were able…
Friendly helpful staff that were able to advise on hotel , flights and destination
2026年6月10日
Hays Travel - Catterick からの回答
Good Afternoon Carolyn, thank you for taking the time to leave such a kind review. It was my pleasure to get your holiday booked and I hope you have an amazing time away. Kind Regards, Brodie :)
Found the holiday and hotel we asked…
Found the holiday and hotel we asked for and more flights etc , great staff too
2026年6月8日
Hays Travel - Catterick からの回答
Thank you for taking the time to leave this review. It was lovely having you both in store and getting your holiday booked. I hope you have a great time. Thanks, Brodie :)
Tyler was very friendly and helpful
Tyler was very friendly and helpful. Managed to book our cruise for us and even secured the same room we stayed in in April.
Highly recommended.
2026年6月8日
Hays Travel - Catterick からの回答
Thank you for your lovely review :) It was a pleasure to rebook this cruise for you and secure that same cabin, Thank You Tyler :)
Great honest interaction with all…
Great honest interaction with all individuals. Brilliant real life experiences given but not forced upon
2026年6月8日
Hays Travel - Catterick からの回答
Thank you for leaving us this kind review. It was a pleasure having you in store and getting your holiday booked. Thank you, Hays Travel Catterick :)
Highly recommend 👌
Friendly and helpful staff.Sorted out my holiday from start to finish 👌
Highly recommend
Thankyou Brodie
2026年6月6日
Hays Travel - Catterick からの回答
Thank you so much for taking the time to leave this lovely review :) It was lovely having you in store and getting your holiday booked.
Thank you, Brodie and Tyler :)
Brodie was so helpful and patient while…
Brodie was so helpful and patient while searching for holidays for us. She asked us lots of questions to see what we wanted from our holiday and even asked if we wanted a sand or shingle beach! Both the ladies that were working made my husband and I feel at ease and nothing was too much trouble! Keep up the great work girls, we will be back..!!
2026年6月1日
Hays Travel - Catterick からの回答
Thank you for taking the time to leave this lovely review. It was lovely having you in store and getting your holiday booked. Thanks, Brodie and Beth :)
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