David was very helpful using his expertise to help us book our holiday. It makes it so much easier to have everything done for us.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Very very helpful staff, Pete came across as efficient, knowledgeable and very patient. He went above and beyond to find us the right holiday.
企業が回答しました
This time I spoke to Charlotte. Previously have spoken to David, Josh and Peter. All four have been really friendly, interested and helpful.
企業が回答しました
I haven't been into a travel agent for years, this experience was so good that I will now book holidays this way. Charlotte immediately understood my very specific requirements and came up with suitab... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
159 High Street, GL50 1DF, Cheltenham, 英国
- 01242808481
4.9
優良
629件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good Salesman
Salesman listened and took the time to find what we wanted. Received an excellent service.
2026年2月14日
Hays Travel - Cheltenham からの回答
Thank you for your lovely feedback :-) We are glad you had a great experience with us
Excellent service friendly…
Excellent service friendly knowledgeable staff. Would definitely use the company again.
2026年2月13日
Hays Travel - Cheltenham からの回答
Thank you for your lovely feedback :-) We are glad you had a great experience with us
The staff were helpful
The staff were helpful, consistent and kind. We went with no plan and they helped organise. We had a wish list and they fulfilled it excellently. when we came back wanting more choices. Charlotte politely looked again and came back with 2 wonderful choices. one of which we then booked. Brilliant.
2026年2月3日
Hays Travel - Cheltenham からの回答
Thank you for your lovely feedback :-) We are glad you had a great experience with us
Young josh from Cheltenham branch … wr
Young josh from Cheltenham branch was excellent would definitely come to you again
2026年2月3日
Hays Travel - Cheltenham からの回答
Thank you so much for your review :-) I hope you have a wonderful time!
Charlotte was very efficient and…
Charlotte was very efficient and methodical.
Great customer service
2026年2月8日
Hays Travel - Cheltenham からの回答
Thank you for your lovely feedback :-) We are glad you had a great experience with us
Peter was great to deal with
Peter was great to deal with. Although I messed him around with our dates, he remained helpful and friendly throughout the process.
2026年2月2日
Hays Travel - Cheltenham からの回答
Thank you for your lovely feedback :-) We are glad you had a great experience with us
Great customer service
Great customer service, we had quite a tick list for our short break but the lady managed to get us a good deal .
Excellent service will be back .
2026年2月5日
Hays Travel - Cheltenham からの回答
Thank you so much for your kind words! :-)
As always the staff are very helpful…
As always the staff are very helpful and friendly nothing is to much trouble
2026年1月29日
Hays Travel - Cheltenham からの回答
Thank you for your feedback :)
I wanted to book a return flight only
I wanted to book a return flight to Jersey and Lindsay sorted that for me and also gave me a quote for a flight to Calgary.
2026年1月26日
Hays Travel - Cheltenham からの回答
Thank you for your feedback, it was a pleasure :)
Found the perfect holiday against the odds
Found the right hotel, in the right place at the right price.
2026年1月26日
Hays Travel - Cheltenham からの回答
Thank you for your lovely comments! It was a pleasure to book your trip away :-)
Great customer service
Great customer service, every effort made to try to meet my requirements
2026年1月24日
Hays Travel - Cheltenham からの回答
Thank you for your feedback :) it was a pleasure. i hope the wedding is perfect.- Lindsay
Joshua the young lad who served me was…
Joshua the young lad who served me was polite very obliging wheni asked him to change screens. A pleasure to talk to and extremely kind. He is an assest to your company.
2026年1月25日
Hays Travel - Cheltenham からの回答
Thank you so much for your kind word! It was an absolute pleasure to book your holiday :-)
We were helped by the store manager who…
We were helped by the store manager who couldn't do enough to ensure we left happy with what we booked.
2026年1月18日
Hays travel,was so conscientious and…
Hays travel,was so conscientious and helpful with booking our precious holiday. Peter Holgate paid great attention to,detail . This means so much. The whole team are excellent on more than one occasion.We feel safe and secure in their hands.
2026年1月17日
自発的なレビュー
Hays Travel - Cheltenham からの回答
Thank you for your lovely comments! :-) - Team Cheltenham
Hays Travel - Cheltenham からの回答
Thank you for your kind words! :-) - Team Cheltenham
Hays Travel - Cheltenham からの回答
Thank you for your lovely feed back :-)
Great service
Great service. Friendly and helpful staff who looked at all available options.
2026年1月11日
Hays Travel - Cheltenham からの回答
Thank you for your lovely feed back :-)
From the time I walked in to enquire…
From the time I walked in to enquire about our holiday Peter was fully engaged with helping us out , he kept in contact with us without being pushy while thought through the Deal.
Highly recommend Hayes and Peter in Cheltenham.
2026年1月16日
Hays Travel - Cheltenham からの回答
Thanks Adrian, really appreciate your kind words. All the very best Peter
Was relieved how easy Ashleigh sorted…
Was relieved how easy Ashleigh sorted out exactly the trip I required, everything was explained and I was satisfied.
2026年1月15日
Hays Travel - Cheltenham からの回答
Thank you for your kind words!! Have a great time :-) - Team Cheltenham
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