We received excellent service and guidance from the team. Initially, Lauren provided us with some very good potential options for our City break & when we had made a decision on the destination, Lily... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Jade and Lauren were absolutely superb! They absolutely personified what good customer service looks like, they listened and understood exactly what we needed and found us a good little trip!
企業が回答しました
I spoke to Carrie in the morning and said I wanted to go to the shop that afternoon to confirm my holiday and pay a deposit, and even though she wasn’t there that day she said that she would pa... もっと見る
As usual Carrie found us the holiday which ticked all our boxes. Welcoming, Friendly,Professional Service every time Hays Travel Chorley
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
38 Chapel Street, PR7 1BW, Chorley, 英国
- 01257698034
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Hays Travel - Chorley からの回答
Lauren was fantastic…
Lauren was fantastic and sorted out a last minute break for us. Great service, thanks.

Hays Travel - Chorley からの回答
Always professional and extremely…
Always professional and extremely knowledgeable and helpful

Hays Travel - Chorley からの回答

Hays Travel - Chorley からの回答
A week in Sardinia
Carrie searched far and wide to find a hotel in Sardinia which would suit my desire. Very helpful and patient

Hays Travel - Chorley からの回答
Great customer service. Lauren listened to exactly what we were…
Lauren listened to exactly what we were looking for and left no stone unturned until she found it for us. Really positive, kind, competent and very knowledgeable. Spot on. Thank you.

Hays Travel - Chorley からの回答
Good service received
Went in on 2 occasions, both times staff were very informative and helpful, which decided me to book my short break there and then. We'll done for good service

Hays Travel - Chorley からの回答
Carrie was amazing
Carrie was amazing. She took on board what we wanted, she was knowledgeable, professional and efficient. She made the process so easy. She had an amazing personality that made you feel at ease knowing she was getting us the right holiday. This is the first time I have used Hays Travel and will not only be happy to use them again but to recommend Hays travel. Well done Carrie you were amazing 👏

Hays Travel - Chorley からの回答
A shout out to Lauren at Hays
A shout out to Lauren at Hays. A big thank you for all of your help, support, knowledge and patience. Following poor customer care from Tui and our Christmas holiday cancelled with just 48 hours notice, we visited Hays with the hope that another holiday could be found. Lauren was so professional and knowledgeable and worked tirelessly to secure us an alternative- which we loved. Thank you Lauren. Hays are so lucky to have such a dedicated member of staff.

Hays Travel - Chorley からの回答
Family booking
We came back to book with jade at the Chorley store she was extremely helpful and honest.

Hays Travel - Chorley からの回答
Very friendly abd helpful
Very friendly abd helpful, my original holiday choice wasn't available, l was able to find an alternative with the help of the lovely advisor. Very impressived

Hays Travel - Chorley からの回答
cardiac hill
after the poor review i recently posted i was contacted by a member of staff who was very apologetic and offered to contact the airline to see if they could help, i was offered alternatives hotels but i finaly decided to stay in the original one, it is a great hotel called Mont Park, not many at that price offer 2 bedrooms, i will put up wth the hill, Hays are a great agents with lovely staff, thank Jade for your help,x

Hays Travel - Chorley からの回答
Excellent service …
Excellent service from Carrie at the Chorley branch. Efficient and very knowledgeable and found us two perfect holidays. She was fabulous 👌

Hays Travel - Chorley からの回答
Lauren was so helpful and knew exactly…
Lauren was so helpful and knew exactly what we wanted

Hays Travel - Chorley からの回答
i called into hays travel in chorley on…19/01/2026
i called into hays travel in chorley on the 19/01/2026 and spoke to carrie about a holiday i wanted to book for me my daughter and two grand children it was a special holiday for me as i would be turning 70 years old while we where away the hotel i wanted to book was the ponient marinada in salou the price she quoted me was £2662.00 flying from manchester on the 12/06/2026 for 7 nights all inclusive i couldn't book it there and then as i needed to speak to my daughter. i called back on the friday morning 24/01/2026 ad spoke to carrie that i wanted to book the holiday and was flabergasted that the holiday had gone upto £2953.80 she said this some times happens. i did book the holiday as she said it could go up again. i am just a bit upset that she didn't explain this to me on monday if she had i would have tried to contact my daughter while in the shop and if she was happy with the hotel i would have booked it there and then and saved my self over £300 which would. have been spending money.

Hays Travel - Chorley からの回答
Excellent advice
Excellent advice. No pressure or time constraints to buy the holiday. The staff were very helpful patient and pleasant.

Hays Travel - Chorley からの回答

Hays Travel - Chorley からの回答
Fantastic service every time I go in .
Fantastic service every time I go in .. always have smiles on there faces and happy to help.. lovely staff

Hays Travel - Chorley からの回答

Hays Travel - Chorley からの回答
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







