Despite the office staff being extremely busy trying to accommodate hundreds of enquiries for Europa league packages to watch Sunderland in Milan ,they were first rate and went beyond expectations... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent Service Alison was very helpful and efficient. She gave us a £100 off our holiday by using a rain check voucher and she even phoned the hotel to check on a fridge to store insulin.
企業が回答しました
Even though the store was busy we still did not feel rushed when booking our holiday. All questions answered and details explained well. Happy to recommend this branch of hays travel 😀
企業が回答しました
As always with Hays, the staff were excellent. She took us through several options for our trip, checking proximity to the city centre, public transport etc. We were able to book a good hotel close... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
4 Middle Street, DH8 5QJ, Consett, 英国
- 01207 593800
4.9
優良
1520件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great Booking Experience
I was looking at a short break with a friend to a new destination. I spoke to Abbie Ross at the Consett Branch who was very helpful and knowledgeable about the area and answered all my questions.
Abbie made the booking process very simple and easy to follow.
First class service as always!
2026年5月5日
Hays Travel - Consett からの回答
Thank you for the lovely feedback, hope you have an amazing time ... Many Thanks Abbie
Excellent staff good tie up with each…
Excellent staff good tie up with each other never in doubt we wouldn't be satisfied
2026年5月4日
Hays Travel - Consett からの回答
Thank you for the lovely feedback, Many Thanks Katelyn
Absolutely brilliant experience booking…
Absolutely brilliant experience booking with Abbie at hays travel consett
2026年4月28日
Hays Travel - Consett からの回答
We are happy you had such a brilliant experience booking with us. Thank you for sharing your positive feedback; we really appreciate it,
Thankyou
Abbie
Hays Travel - Consett からの回答
Hi Gillian,
We appreciate you taking the time to share your consistently positive experiences with our service; thank you so much!
Kind Regards
Hays Travel Consett
Chloe
all questions answered no issues…
all questions answered no issues whatsoever!
A great agent and knowledgeable
2026年5月3日
Hays Travel - Consett からの回答
Hi,
We appreciate you taking the time to leave us this great review! We're so glad to hear that our agent was knowledgeable and helpful.
Kind Regards
Hays Travel Consett
Alison
Hays Travel - Consett からの回答
Thank you for the lovely feedback - Many Thanks Mia
Hays Travel - Consett からの回答
We appreciate you taking the time to share your positive experience. We're glad you found our team helpful and informative! Kind regards, Margaret
Hays Travel - Consett からの回答
Thank you for the lovely feedback, Many Thanks Amanda
From the moment I phoned the hays…
From the moment I phoned the hays travel branch was great, Morgan who helped me get the holiday I wanted was nothing more than amazing, nothing was a problem even after I had phoned the branch on numerous times, with her help I've got the perfect cruise and a few days stay in a lovely hotel, can't recommend the Consett branch enough
2026年4月30日
Hays Travel - Consett からの回答
Thank you so much, i really appreciate your feedback and i was so happy to find you the perfect cruise.
thanks
Morgan :)
Excellent service as per the…
Excellent service as per the norm,Katelyn was excellent in sorting what we needed.
2026年4月30日
Hays Travel - Consett からの回答
Thank you for the lovely feedback, many thanks Katelyn
Amazing team
Amazing team! Really listened to me for what I wanted after for our family holiday!!… I would always book through hays!
2026年4月22日
Hays Travel - Consett からの回答
Hi Sarah,
We're so happy to hear that our team listened to your needs and helped you plan an amazing family holiday! Thank you for your continued trust in us.
Kind Regards
Hays Travel Consett
Amanda
Very friendly helpful member of staff
2026年4月28日
Hays Travel - Consett からの回答
Hi,
We appreciate you taking the time to share your positive experience; we are so happy to hear our staff were helpful and friendly.
Kind Regards
Hays Travel Consett
Katelyn
Hays Travel - Consett からの回答
Hi Marie,
We appreciate you sharing your experience! We are so happy to hear the booking process was quick and that our team's knowledge was helpful.
Kind Regards
Hays Travel Consett
Amanda
Worked hard and looked at all options…
Worked hard and looked at all options for us very caring
2026年4月28日
Hays Travel - Consett からの回答
We appreciate your kind words and are so glad we could assist you with your booking, ensuring all options were explored.
You know where we are if you need us - Thanks again Alison
Friendly staff and good deals
2026年4月8日
Short break to Minorca
The girl who dealt with us was really helpful and managed to get the ideal holiday package for us.
2026年4月21日
Highly recommend booking your holiday…
Highly recommend booking your holiday with Hays. I've never had a bad experience. The staff go above and beyond to ensure you get the best price for your holiday. Big shout out to Amanda, she was fab sorting out our trip to Greece yesterday. She was full of knowledge about the resort making the booking very quick and easy.
2026年4月21日
Staff member was very helpful and…
Staff member was very helpful and didn’t rush me to make my choice of booking. She showed me lots of reviews for the hotel I finally chose and made the process very easy
2026年4月21日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。